Used Ford Escape for sale near Dracut, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Thanks a lot boch Honda for the repair on my Honda odyssey. Repair took a couple of hours and things going well so far. Will definitely go back for future service

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

The Service Manager Bob helped me through the entire process of troubleshooting and repairing my steering problems. The steering column knuckle was frozen and had to be replaced. I am pleased with my overall experience and the results of my visits to Colonial Ford .

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

Chris T. was amazing to work with. My husband and I recently bought a car from automax and we can not say enough great things about Chris. From his knowledge of cars to his easy going personality he was fantastic to work with. Chris made buying a car an enjoyable process from start to finish. Highly recommend Chris for your future purchases.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

My carcwas accidentally sprayed with driveway sealcoat material. The day it happened I stopped into your detail center. The gentleman in the office assured me that Modern Auto Detailing center would do their best to clean up the mess. It was 3 weeks later when I was finally able yo get it done. The team at the detail center went above and beyond to clean my car. They were professional and polite. They explained and showed me the areas of the car they weren't able to clean . They went above and beyond to fix someone else's mess. Thank you so very much

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

Muito obrigado a todas as pessoas que me ajudaram a adquirir meu novo veículo, amigos e ao vendedor Paulo Almeida com um trabalho extraordinário e com sua gentileza conseguiu me ajudar a escolher meu veículo, todos são muito simpáticos, muito profissionais, foi uma experiência maravilhosa, Eu os recomendo 100%

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Matt is Excellent. Outstanding customer service he is knowledgeable and quick and made the buying process a breaze. He went out of his way to make our experience the best it could be and stayed late to make sure my Wife could take hers home same day. I bought 2 cars in two separate trips on Saturday in the time it would take to buy one at other dealerships. This is my 4th car from AutoMax and have never had an issue with any of the vehicles or the experience. This is the place to go and I will be buying my next car there and asking for Matt.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Had a wonderful experience, this dealership is truly great. They don’t pressure you, and they really do what’s best for you .. I will be sending everyone I know here!!!!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Fast and smooth no hassles didn?t try to oversell me. Anything pleasure to work with would definitely recommend the dealership to any of my friends

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

The service at Autofair Ford in Manchester NH is absolutely the best I’ve ever experienced. The staff is great, friendly and knowledgeable. I’m very pleased with this business.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

It's a better experience, all the more so that I represent your brand and a team that is doing pretty well

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Caroline was absolutely amazing I’ve never experienced such great service! On a scale of 1/10 the scale is broken at over 100. If you need help finding your next vehicle Caroline is the go to!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Love that the sales personnel are salaried & not following you around or pushing you to purchase a car.

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

I have now purchased five vehicles from this dealer - 4 CR-Vs and one Accord. Basically I find them to be honest and trustworthy. I do think they low ball the trade in offers they make and price their cars a bit higher than something like Kelly Blue Book would suggest. But their location is convenient, service is good and sales people are reasonably responsive. I had two minor problems with the Certified CR-V I recently purchased but after some diligent tracking of the sales person, both were fixed promptly and at no cost.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Justin, one of the service writers, is the best to deal with in the area!! He is always trying to help me with any problems I may have and always goes above and beyond for his customers ! He is the reason I always go back for any service my Ford Raptor may need , Thanks, AK

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Quick and easy, great sales team, helped me get approved with the best price, and got my car quick

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.

Had a check engine light on and pulled in and to my surprise they took me right in. Not only super friendly but quick and professional work! Highly recommended!!!! 5 stars!!!!

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

Bill was awesome to work with! I would definitely recommend checking out auto factory if you’re in the area!

We have a 2019 Ford Escape ST Line made in Spain Fab Car looks great , goes great comfy , big enough for the wife n i n the pooch very happy with it 😉👍