I couldn't have asked for a better experience then at Grand Rapids GM. They went out of their way to make my wife and I feel comfortable while making the purchase of our new truck. I would recommend Grand Rapids GM to anyone for sure!
Bought our 2016 Edge Titanium at a dealer 1 1/2 hours away from Grand Rapids. They suggested we use our local Ford dealer for regular maintenance. We went there looking to set up an appointment for an oil changer & tire rotation. They said they use first come first serve and at that time the bay was open and would take about 45 minutes. They also offer a complimentary car wash. We saw our car sitting in the parking lot; it looked clean........after an hour, we asked if there was a problem. Our paperwork had been misplaced. They apologized and did not charge us anything & gave us a punch card for a free service after 5 with the first punch already done. We couldn't be more pleased. It is very rare to find a business that will provide this kind of top notch customer service. We also have a 2011 Ford F250 Super Duty diesel truck that we'll bring here for service.
I'm looking for a used Dodge for a long time. Until I found this car, I;m very satisfied with this car. And I would like to order it. See you soon.
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