Used 2020 Ford Expedition for sale near DeSoto, TX

Jodie is a great service advisor, and their mechanics are definitely improving... they just take FOREVER! They held my vehicle a week before it was looked at. So...it generally takes weeks to get your vehicle back from here. When you make an appointment, it's not an appointment for them to look at your vehicle that day, it's just an appointment for them to hold your vehicle for days before they do anything with it... leaving you without a vehicle. That needs to change. Otherwise, this is THE ONLY DEALERSHIP in the entire DFW metroplex that can actually fix a vehicle. I'm assuming that's why they are so busy. Overall, I got the vehicle back and repaired properly this time, so we are making tremendous progress.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

My experience at Autonation FORD was absolutely wonderful, all thanks to Hillard ?Jay? Jones. From the warm check-in to a clear, no-surprise estimate, every part of the process was done with professionalism and genuine care. The use of authentic parts and prompt service kept my car looking spotless, and I appreciated the helpful summary after the service. The cozy lounge and Jay?s courteous follow-up made me feel truly appreciated. They treat their customers like family, and I highly recommend them!

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Bought my Mercedes Benz while trading in my BMW 2019. Red and Blake were amazing and made the process fast and seamless. I was amazed at the selection of luxury cars they have in the showroom. Cars are priced right and the salesmen make the experience of buying a car hassle free. TY Blake and Red!!

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Me ayudo en todo momento gracias Entendi todo ala perfection 👌 👍 son Buenos explication los pasos

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

I was very impressed that they had the car prepared for a test drive even with a very short notice. Chuck

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

I am Very happy with the service I received from Vandergriff Acura Arlington on May 1, 2024. George Hardwick went over and above helping me do an oil change on my 2020 Alfa Romero. He was very pleasant and efficient. He is one of the reasons my wife and I purchased this Alfa Romero and 3 other car from this dealership over the years.

The salesman, Joe Rodriguez, was very helpful and informative. I had no problem with communication. Everything was handled very Well. Everybody there was very professional. financing was excellent And I would definitely recommend this dealership. to anybody that was looking for a vehicle. Keep up the good work

I would recommend this dealership to anyone looking for reliable vehicle and great customer service.

⭐⭐⭐⭐⭐ I had a great experience purchasing my Ford F-150. The staff was professional, friendly, and transparent from start to finish. Everything was explained clearly, and the deal was fair. I would definitely recommend this dealer.

Looking for a Used Car can be a daunting task. I had been doing my homework and looking hard. When I walked into BBC I knew I was in a different place. Craig came out to greet us and he was so accommodating. Then Steve came out, what a great demeanor, and is very seasoned in the business. He was such a pleasure to work with! Their selection of cars are the cream of the crop and at a fair market price, like I said I did my homework. I bought a beautiful SUV there. Craig and Steve walked me through the financing in a breeze. Thank You Guys! This is a high caliber dealership with genuine people. Highly Recommend

From the very start of buying a vehicle with Ennis Ford their salesman (Greg Wilburn) was very helpful, honest and responsive! I was looking to buy a car from 2,200 miles away and Greg and his support team made the entire process easy! Greg sent me thorough videos and answered all my questions! They gave me a fair trade for my truck and got me on the road back to Seattle as quickly as they could. Thank you for making my trip and car buying experience absolutely fantastic! You are the best!