Used Ford Expedition for sale near Harrisonville, MO

Good customer service. Scott made sure all of our issues were resolved to our satisfaction.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Markus was the best salesman I’ve ever met. He was kind, patient, courteous and funny. He helped us get the car we really wanted. Markus is the reason we will be back! Warren & Julie Kennedy

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

When we first walked into the dealership Sammy Nasr met us at the front door. It was obvious he was waiting on us as he had to cold, refreshing bottles of water for my wife and I. This is something I've never experienced before. Then as we dug into the purchase details, he walked us thru the process, explaining everything as we went along. I've bought numerous vehicles over the years for my wife and I and our kids. This is the most relaxed and trusting I've experienced. Sammy also shared with me some details where I could save additional money that had nothing to do with my vehicle purchase. By taking my Bill of Sale to the Motor Vehicles, I could save $500. This is just an example of someone going above and beyond to help their customer.

Ashley is a terrific sales person. She stuck with us until we were happy with our purchase. I would recommend Ashley for your next buying experience. She is definitely a 5 Star rating.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Their staff Was excellent with communication, very fair and reasonable, very considerate given the unusual circumstances. I would highly recommend this dealership and will definitely consider buying from them in the future!

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Service was friendly, expedient and thorough. I always appreciate the professionalism of the team. And the car wash was a great bonus. . . .

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

I'm a Ford owner, but was looking for a specific car for my son. The entire process was very simple and Kent was my main contact. Instead of making us wait for anything, other members stepped in as available and I never felt like I was waiting. I've owned/own 9 Ford's and will definitely go to Louisburg for my next purchase.

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

There buying process is pretty simple and easy, easier than I thought it would be! And I received great service and have no complaints, plan on buying my next car from them as well!

Terry was quick and easy. Very reliable and easy to talk to. Much recommended.very nice

Was communicated with thoroughly by Darryl who answered all of my questions and helped me through the buying process. I was well informed of all my buying options and the complete history of the car.

Very professional. Thanks Kent, Jeff, and Mike for making this go so well. Also, for anyone looking to finance through them, the costs are low and manageable. They don't try to sell you anything more than a vehicle. I appreciated the experience.

Just recently purchased a Nissan Kicks at the Independence CarMax, we had previously purchased a Nissan Sentra {about 2 weeks prior) but we found it eventually getting into the vehicle difficult for the age as I am getting older (seventies in my case) the Kicks we have now is a wonderful vehicle. Rick Gross was our salesperson. He did a wonderful job explaining every aspect of our purchase. Matthew and Sharon handle the financial side of our purchase and also was clear on 30-day refund policy and purchase of our Kicks. I would highly recommend this CarMax in Independence; they took time to give us peace of mind on our new Nissan Kicks.

At this point all I do is call, give them my phone number(when they start with that), schedule what I need done and it is taken care of. The Valet service is nice, (make sure to schedule a few days in advance and have a Lees Summit address for them to pick up from). Super pleased.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

We just bought a new F-150 XLT yesterday. We dealt with Robert and Brian. They both were so professional and to the point on every single question. There was no pressure and very helpful. There was no going back and forth with the owner, to see if they could make a deal. They started with what we thought was a reasonable offer for a trade and a reasonable price for the new truck. They both treated us very well with rebates,also. We highly recommend Louisburg Ford.

My dad and I went in to buy my Renegade from Anthony. Exceptional service all around. Such an easy, quick, pressure free process. The manager was very friendly and personable, introducing himself as we spoke with Anthony. I would not hesitate to take my business to this small town dealer again! Worth a couple hours of driving.

I had a great experience buying my truck from these guys ! Everything went smoothly and the truck is what I wanted ! Nick was very helpful and made sure everything went smoothly !

The Salesperson Made an Amazing Car Buying Experience We went to CarMax in Independence to look for a mid-sized SUV with relatively low mileage at a reasonable price, and we found what we were looking for. A 2022 Chevy Equinox with less than 19,000 miles, in great condition and at a price and payment terms that are acceptable and affordable. I have bought a few cars in the past and I always went to “traditional” dealerships to purchase them. This was my first experience with CarMax and I can honestly say that I was blown away by the relaxing and laid back, yes I said relaxing and laid back, car buying experience! No sales pressure, no haggling over price, just a straight up purchase with no hidden or confusing terms or agreements. Everything was laid out on the table. Plain and simple. The salesperson, Austin Hubbard, was a pleasure to work with. We were facing a very difficult personal situation that could have easily made the car buying experience extremely challenging and stressful. Austin was kind, patient and understanding throughout the entire process. From the moment he greeted us at the front door until the moment we drove away, Austin was there to provide help, guidance and even some words of encouragement. He more than once told us, “I have your back”, and his actions backed that up. Austin is a credit to the CarMax organization and they can be proud that such a fine person has chosen to be a part of their team. Thank you, Austin!

The fact that y'all come out to my house to perform the service at no additional cost is phenomenal. The young man who performed the service was very courteous.

I had a fender bender with my car. I researched my options to take my car for bodywork. I was very pleased to see Rob Sight's dealership on the insurance list. I was fortunate enough to see Rob when I was out there. He took the time to look at my car and give me some very good information. I was very please with the Collision Center and the manager Randy did such a nice job of informing where they were with the car and when I would be able to pick up. He was very gracious when I talked to him. I wasn't waiting around for any calls. I would recommend anyone to take there car there. I don't think it matters what kind of car you have. Rob Sight Collision Center was listed with my insurance company as a preferred center to call. My insurance company hit the nail on the head, so to speak.

Chris Pointer was very helpful. He explained everything to me. My vehicle was serviced in a timely manner and I was back on the road. Thank you Chris Pointer.