Used 2020 Ford Expedition Max for sale near Encinitas, CA

Darrin the Maintenance advisor did an awsome job grèeting and keeping his customers informed about the progress of there cars. During my total wait time he seemed to be the only active Maintenance advisor checking in customers. Due to his professionalism I will return to this dealership again.

Overall- great ride, good power, good MPG, plenty of room. Nicely featured. So far no complaints- 66,000 miles Great for trips - lots of storage space.

Thank you so much RYAN STEPHENS for all your help today. You were very professional and knowledgeable and polite. I will go no where else to purchase another vehicle! W O W!! Yes I was WOWed! M.A.Q.

Just bought this car but love so many features and the design. Excellent for kids and in the snow. Perfect for long road trips and commuting.

My visit today was handled just like my previous visits..very professional and friendliness overload. I have made 3 visits since my December purchase and I am impressed by the communication and updates I receive before and during my visits. Thank you Quinton Kirby for getting me in and back on the road with very little wait time.

This vehicle has everything. It even has seats in the front driver and passenger that will massage you as you cruise around.Safety features are top notch. Rides smooth. Looks great, price was great, we love it!

I brought my Ford Bronco in for a tough issue that other shops couldn’t solve, and Diego was absolutely awesome. He found the problem and fixed it using the most cost-effective option. The team kept me updated the entire time, and their work was top-notch. They’re thorough, honest, and genuinely care about getting it right. Best auto service experience I’ve had in over 20 years—highly recommend them for any vehicle service!

Nice, large truck, well appointed and equipped. Haven't had it long, just getting to know it. Technology is hard to access at this stage; hope it gets easier. It's complicated. The aluminum body is great.

Instant response to my inquiry from Kristen. Didn't even visit this dealer because they were over priced on a car I wanted by 3 to 6 thousand dollars as compared to other dealers.

This car is very comfortable with lots of features I wanted. It is much larger inside than my last one. There are lots of features that will be great.

We were super happy with the experience we had at Richmond Ford, in purchasing our new 2024 Expedition.

My first time with the Ford Protect CSP coverage. While I sure did not want a trans-axle problem -- I got one. The team at Gary Crossley Ford, including Zachary and Chad, got the issue corrected. This dealership remains excellent. The tops!

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Immediate response. Made an appointment to see the vehicle. Unfortunately, it sold before I arrived. However, the salesman did not make me drive over an hour to get there to find out it was gone. He called and texted to save me the trip. Really appreciate his respect of my time.

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Services were performed with customer in mind.I had no problem with getting an appt. During the checking process every thing was explained before services were rendered.I would recommend to others about this dealership.

Need a little more information when buying tesla for first time Didn't know how to set my home setting. Home Home Home Home Home

I had a 2018 all black challenger, and decided the color just wasn't for me. Nick Barbera gave me a smoking great deal on my trade in for a beautiful 2020 Challenger in indigo blue. It has a cinnamon red leather interior, and I am very happy with this car. Hats off to all the good people at Auto Web Expo in Plano Texas!!! I would recommend them to anyone looking to upgrade from the car they have, to the car of their dreams.

Efficient informatively great. They are very detailed oriented not pushy but suggestive.. I really appreciate the service I receive here.. it is truly a great place of business.

Lesly is a particularly helpful Service person. Took care in overseeing the work on my car. I waited for service and it was completed promptly.

Very nice peoples ,saler ,manager very good experience for buyer , good customer services I went for this car I get it like I want it thanks

They were amazing they tried to get me on the payment I could afford I would recommend. I went in just to look but needed a car but they were helpful

Prop and very professional love it very satisfied I recommend them very concern they get the job done with a smile. Dan Tennis.

Great experience great team Recommend for new or used car Very knowledgeable sales Rep Adrian the best