Good experience all around
December 3, 2018
Looking for a car can be an interesting experience. It was at Herlong Ford. First, I knew what I was looking for, and a phone call set things up for me to go to Herlong and check things out. I was introduced to Fred Munns. He took my wife and me under his wing and got the car I wanted to see, put me into the driver's seat, and off my wife and I went on the highway to check the car's ride and handling. Fred answered every question, and we could tell he was dealing with us honestly. He never once showed us any of those well known dealer "incentives" that many of us call "pressure." He let us do the discovering about the car with no hints from him about he could do for us etc. We decided to buy the car. He drove our old car to check its trade-in value, met with a couple of other people on the staff at Herlong, and arrived at a price to offer us on the trade. Every step of the way he explained why the trade price was what it was, and gave us the asking price for the car we wanted. We were happy with everything, and I drove the car home the following morning. I had to get everything out of my old car so I could not drive the new one home and leave my old one. After Fred finished his part of our dealing with Herlong, he sent us to Meryl Breazeale who completed the paperwork. She is a jewel and such a joy to know and work with . She offered the usual extras with no encouragement (read Pressure!) whatever. After i got the car home my wife told me just how much she enjoyed meeting Fred Munns, and how nice he was. All in all our shopping for a car and the "deal" we made was highly satisfactory. I can see no reason to try another dealer anywhere. There is another Herlong dealership in Batesburg, SC, and it too is in the Herlong family. They are great, honest, and caring people, and both dealerships deserve a look-see by anyone in the market for an automobile, new or used.