Used 2016 Ford Explorer for sale near Asheville, NC

My sales person at Castle Chevrolet was Tony Twall. He was awesome to work with. He answered all my questions and was very knowledgeable. I have to say that this was the best vehicle buying experience I have ever had. My next purchase will be with the Castle dealership in McHenry IL and I will ask for Tony to be my sales person.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Friendly, helpful salesman Brendan Arnold. Ford Escape PHEV is a hard to find vehicle and he kept me informed the whole time during the search. Tyler was very helpful during the purchase and explained all the option to help us get what we believe is best for us.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

I reached out concerning a vehicle listed on the website and they promptly answered my questions. We set up a test drive and they had the vehicle ready to roll! I loved it and we were able to move forward quickly with the trade in of my vehicle and purchase of the new one. Everyone we met was friendly and straightforward. There was a follow up email sent a few days after the purchase They were thorough, polite, and knowledgeable. Made the process easy!

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

They go out of their way to make you feel valued. Everything they did seemed to me to be above and beyond what's expected from customer service.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

Professionalism from the word go. A very positive buying experience. The Salesman, General Sales Manager, and Finance Manager were all a pleasure to deal with.

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Bought a 22 edge last year and a 24 f150 tremor at Christmas time. My salesman mike was good to deal with. Not impressed with their service as I had issues both times I used them. Would buy again, I'll skip the service department.

The alignment equipment could use help. I question the brake rotor specs I overheard being quoted on a leased vehicle however. It was like a crystal ball.

Some things like back seat stock up right can't put it down, no floor mats, gas little door loose. Things that were not fix before I got it.

David Brown in the service department was fantastic! My family has purchased 7 cars from Sunrise Ford. David is the best service rep we have had the pleasure of relying on his expertise in getting our Explorer serviced. If the max stars I could give him were 5, I would insist on giving him 10 stars!

I had a really nice experience here on Fri., 2/28. My sales person - Shajiha Zehra (goes by Jiha). She is very pleasant and takes her time. Not hard charging right in your face at all. Went over my trade-in, went over the vehicle I was buying, and got me into a quick test drive right away. Went in there around 11a, made the deal and picked up the car at 3:30. Jiha made sure everyone was ready so all I had to do was sign and drive at the pickup time. Everyone else I encountered at the dealership was very friendly and helpful. But Jiha stood out with her patience, friendliness and knowledge of the process and my new vehicle. I would visit Gordie Boucher again.

This was the easiest and best car buying experience i have ever had. Tanner was attentive to our needs and made everything as easy as possible.

Mark was on his game. We had an awesome experience with drive time Torrance. If I had a choice I would do it all over again with this team. They made the process smooth and explained everything in front of you. No hidden secrets here at this dealership. The manager Charles also contacted me to let me know I was pre-approved and to come in and look at cars. Hands down best place to do business.

I had an amazing experience purchasing my used 2020 Jeep Cherokee back in May 2025. The salesman, John Griffin was absolutely fantastic! From the moment I shared my requirements and budget, he worked to make it all happen. He secured a great financing rate and found the Jeep of my dreams. I couldn't be happier with my purchase and I absolutely love my Jeep! John, your professionalism and salesmanship truly stood out, making this car-buying experience one of the best I've ever had. Thank you once again, John, and the entire team at Suburban Cadillac of Plymouth, for making my car-buying dreams come true. I will definitely be recommending your services to friends and family.

Great experience with Neil Huffman Honda. Sales, financing….the whole team was fantastic! Cannot recommend them enough if you are buying a car! Clear deal, quick turnaround.

They were really good to me. Even though I wasn't approved for a car. Whole well maybe next time.

I received the best customer service from Destiny she made car buying easy and she helped me with all the paperwork .. I definitely give her a 5 star and will recommend her to any one that’s looking to buy a nice and affordable car…

Excellent customer service. Friendly and knowledgeable sales rep. 5 stars to Wally, He was awesome to work with!

I went to many places to find a good used car and I finally found one at Furnace Brook Motors. They treated me kindly and actually seemed like they cared about helping me find something that fit my budget and needs, so thank you!

Worked with Jon! He answered all my questions and made the whole process very efficient!