Used 2016 Ford Explorer for sale near Grapevine, TX

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

I received all the help I needed to get a car and now I'm getting ready to buy it . Recommended areas of focus for continued personal and professional development would be interpersonal communications, self-awareness and maintaining a level of appropriate distance and professionalism with customers and subordinates. He will continue to improve overall performance in the coming year by focusing on the softer skills of project management and being able to both accept and deliver feedback in an empathetic manner. Please acknowledge receipt of this employee review letter, and if you have any questions, let me know as I am always available to discuss his performance. Sincerely,

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Diana at park place Volvo provided wonderful customer service and made the whole process as easy as possible. I would definitely recommend her/the dealership to a friend.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

At first, I was hesitant about going to Auto Place Inc. due to the past reviews that people have written. I decided to take a chance with them, which was the best decision. When I arrived, I showed them the three trucks I wanted to look at, and they handed me the keys to them. They let me take my time looking at them and test-driving each truck. The team was not sitting over me like most dealers do. If I had questions about something, I went into the office to ask, and they answered everything I asked. I could take as long as I wanted and did not feel pressured to buy a truck from them. At the end of the day, I bought a 2015 Ram from them. The one thing that came up after I purchased the truck and was driving it home was that I started getting a vibration in the front end when applying the brakes. When I got home, I checked the brakes out and saw they were worn and needed replacement. I knew I bought the truck “AS IS,” but I still sent them an email about the issue, and the following day, when they were open, they called me and said they were sorry to hear about the issue and we wanted to take care of it for me. They did not have to consider that because I bought it “AS IS.” So, I drove it back to them, and not only did they replace the front brakes and rotors for me, but they also replaced the back ones. That is fantastic customer service, and I would recommend Auto Place Inc. to anyone looking for a used vehicle. The one negative thing I have for them is that they do not offer a CARFAX report on the vehicle.

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

I'm a happy repeat customer of Hiley Mazda used cars. Rocky and Carlos in Sales - Colt and Tim in Service. Ask for them by name. Fair and honest, Hiley Mazda stands behind their sales and sincerely cares about customer satisfaction. Tell them Garrett sent you.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

They were all very nice and the manager was awesome Josh and the gentleman that sold me the car today he was just great and I cannot for the life of me remember his name but he was very kind very patient and had a good sense of humor put us at ease and made everything work in our favor and so I was so very grateful we've had a lot of bad experiences lately but this one was not one of them I am very grateful for them at drive time. And when I find out the guy's name that was my salesman today I promise you I'm going to do another review with his name.

Bought a 2006 Mercery Milan here today. No pressure from salesman, just straight up great person. Arthur did let me ask the questions and answered every one. He didn't try to tell me a bunch of B.S. Just to get me to buy a car from them. Absolute great experience and professionalism.

This dealership provided a very pleasant experience and I’ll continue to recommend to friends and family.

I was asked when I needed my truck back, I alex for 2pm. I never got a call, and when I went to the dealership at 3pm because u didn't get a call back, I was told my recall was not done and it would be 45 minutes longer. Very disappointing the lack of communication. There service department was slow and I never got av return call. I was not able to wait so had to take my truck. I would continue to go to Ewing but they will not take the service plan I bought from freeman when I purchased my truck. Keep in mind we've purchased five trucks from freeman in the last two years.

Dfw auto is a great company took me all over the car lot and sold me a 2015 Mercedes s63 for a great price. Fair negotiation and very nice atmosphere

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

This place is fantastic! I'm lucky to work with Tommy on trades. He's professional, caring, knowledgeable, and honest. I have complete confidence that he prioritizes the business's and customers' best interests. I'm grateful for his expertise and highly recommend him. If you need assistance, be sure to ask for Tommy.