Used 2017 Ford Explorer for sale in Grapevine, TX

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

Recently my wife n I went searching for a used car n and as stressful as shopping for a new vehicle can be we were met with a yung lady name Kyel who made such search very comfortable. Thouigh we werent able to find what my wife is looking for we have decided to wait another month to try our luck with a new selection.The yung lady was so generouse n helpful that my wife exact words were "if im gonna buy a car its gon be from her' with that being said i would like to commend your dealership on such staff member. Thank you so much n hope to see yall soon

We were very pleased with our experience. Don was very quick to return my initial communication. He explained the procedure for us meeting and had the car ready for our examination. All care was taken to insure the cleanliness and contamination free condition of the car. The procedure for purchasing the car was smooth and followed social distancing standards. We could not be any happier with how we were treated.

Reesh is the best, he is knowledgable, fast and pays attention to details!!

Great buying experience, everything went very smooth and I think this is the fastest I?ve ever purchased a car at a dealership. No hassle just friendly professional service.

We bought a Lexus from this dealership yesterday, and they are a dream to work with compared to other car dealerships. Everyone is super helpful, patient and efficient. There is nothing worse than sitting in a dealership for hours upon hours to purchase a vehicle. They have streamlined the process and it is the easiest car-buying experience we have ever had. There are a few dents in the car that I did not see, but when my husband noticed them, they were super quick to let us know they would get them fixed for us. Fantastic place to purchase your next vehicle!

Had a great experience from start to finish with CPO Department at Huffines. Clear and timely communication leading up the sale and a short, direct purchase process. We noted a few minor items after the sale and the team was very responsive and helpful in getting all items resolved. I would definitely consider purchasing from Huffines again!

After finding a car on cars.com I went to EchoPark to take a test drive and ended up purchasing the car. The process was seamless, the price was great and Darrius was so nice, patient and very helpful. They have a lot of cars but that’s easy to navigate with their online system. I also appreciated that you can review the Carfax report upfront at no extra cost.

Had a great experience buying a car here today. Brent and Paul were both amazing to work with and made the whole process quick and easy. They were able to find exactly what I was looking for and we were able to get the whole deal done fairly quickly. The facility was very clean and they were following Covid safety protocols including sanitizing the vehicle before I test drove it. I would recommend shopping here for your next used car.

Wow! That is one word to describe our experience! Ricky was AMAZING. He educated and informed us on the best way to go about purchasing our Jeep Wrangler, was right, and had us in and out in two hours! He was patient, very well educated in the business, customer service oriented, and so funny! You can tell he loves to help people and I recommend everyone to go see him! Thank you, Ricky!

Camden Chumbley was absolutely incredible!!! He proactively communicated with us through the entire buying process! We purchased the vehicle on Saturday, we originally planned on picking the van up on Monday to allow time for service and detail. It was difficult for us to to schedule a pickup for Monday between work, our twin babies nap times, and the long commute to the dealership...Camden delivered the van himself!!! WOW! Ask for Camden, you will be glad you did!

I bought a used Chrysler 200 from them and did not buy the extended warranty. I just had the warranty that comes with used cars there. Anyway the alternator went out and the Chrysler computer needed reset. The car had to go to Chrysler for that repair. Pricilla was my service advisor and kept me up to date with everything going on with my car. Vandergriff also gave me a loaner car for 3 weeks while my car was being repaired. All I had to pay for was a new battery. I could not have been happier with thier service department.

GREAT SERVICE BOTH TIMES I CAME IN WALED AND HECTOR ARE GREAT PEOPLE TO WORK WITH AND SAYED THE FINANCE AND ALSO CURTIS THANKS GUYS FOR HELPING BE GET A GREAT SUV BOTH TIMES.

I always go to Meador dodge for routine maintenance on my vehicle, today I went to trade in for a more spacious vehicle. The process was great and in no time my family and I drove off on a 2020 dodge durango. So much thanks to Jose Jimenez great sales representative.

Fantastic dealership and sales staff definitely recommend this place for anyone looking for a new or used car and if you want a simple and easy car buying experience see Braddon Russel

Went in to purchase car for my college student and did purchase one with Josh. I am a repeat customer and then bought myself a vehicle the next week. Great experience with Josh and team.

We worked with Gabriella who even though it was late at night still gave excellent friendly customer service. She was informative and knew the details of the vehicle. We ended up buying from another dealer only because the truck had the motor we needed. We WILL be back to Friendly for another opportunity at our business. I am certain they will provide the same great experience. We appreciated the customer service so much. It was refreshing. Out of 15 dealers we worked with for this purchase only 2 dealers were interested in taking our money! Thank you Friendly and Gabriella! We WILL be back to you!

We originally went to Sewell as we loved their service and wanted a Yukon Denali. The Chevrolet Tahoe was better rated and better priced so we decided to check out Friendly. Despite being packed, we received prompt service, had a test drive and negotiated a great price! The car has been a pleasure and Friendly has as well. There was an issue with tires and they did everything to rectify the situation quickly. I would recommend the great folks at Friendly to anyone!