Used 2017 Ford Explorer for sale near Keller, TX

The entire sales staff from salesman (Kenneth) to the new car director had a hand in making sure all my emails and questions were answered immediately. You can see the shear number of people below that were involved happily. I was never told the line "we just need you to come in..." once. Everything was done my way, on my terms and I never heard the "lemme go talk to my manager" lunacy you hear everywhere else. All I was told was "sit and relax and I'll take care of that for you." I've never seen a dealership operate this way. One of the smoothest purchases I've ever had. Well done.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

Quick and friendly service for my oil change but they overfilled my engine. I was visiting from out of state so I was glad to find a dealer that would have me in and out. When I got on the road, after a few hours of driving on the interstate, I started smelling oil burning, when I stopped, I saw my dipstick was popped out of flush position, and oil sprayed all over the engine compartment. Despite this loss of oil, I still had at least 2 quarts over according to the dipstick.

I have owned Toyota and Honda vehicles for years. I love the space and comfort of my Ford Explorer. However I'm at 68k miles and just had to have my transmission rebuilt. If I didn't love the comfort and ride of this vehicle so much, I would trade it in tomorrow. I have my fingers crossed and praying this vehicle will hold out to 200k miles.

My buying experience was seamless! My salesperson Dylan did an exceptional job of facilitating my purchase experience!

I have had several Explorers all have been great vehicles. My newest is only a couple years old. I also still have a great running 26 year old with almost 200k miles. Never had a big or expensive problem with either. I can say the same for the BMWs, Mercedes and Infinity’s I have owned…Once these expensive vehicles warranty expired everything but their engine seemed to fall apart. My Fords are reliable and never break down (knock on wood) Not flashy like the imports but solid.

The process was easy and smooth and I did not have to wait long. The rep was cordial and professional and provided updates while I waited. I would recommend Honda of Frisco.

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees. Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend. Y.Thompson

Bought a used XC90 from them and it went smooth...price was better than most anyone I could find and I got in and out in about 2 hours all in. overall pretty happy and surely happy with the crazy low price I got. will come back.

They didn’t push for a sale,that made me very happy. I’m still looking but the camero looks like a very good option

I went to buy a cash car. I had a price range to follow. I looked at a Lexus 07 LS460. I was helped out in getting a deal for this car by Jesse. I had some some request to be addressed first, to make me feel better about the deal. I saw they where all made. Maybe not to a high standard but they were done. The whole process felt easy with no pressure. I never believed Jesse was playing games with me. Ever. All in all he sold me a car I wanted and at the price I wanted. What more can you ask for? It's a 07. It's got issues. Yes. It's a used car but the buying experience was never an issue. Would I go back to buy another one? Yes. Will I tell a friend? Yes. I just recommend you do your own research on the particular car your looking at. I did not and still got a good deal. Ask for Jesse.

While car shopping is never a fun experience, working with Laura Diaz was great. She was personable, helpful, friendly, and never pushed me to do something I didn’t want to. She made helpful recommendations, worked with me to find a vehicle that would work for my budget, and even if I asked a question she didn’t immediately know the answer to, she made sure to find out the answer for me. Highly recommend working with Laura to find a vehicle that’s right for you!

Marissa went above and beyond. She had the keys ready, vehicle history printed out, and walked the truck with me. She knows her stuff. She set the bar in customer compared to the other dealerships. I'll will look first to work with her and Five Star from here on out.

Best sales man Mr. Rawland Long was very dedicated, showed us many cars until we found the one . 100% will recommend to friends and family to come to him THANK YOU!

Fast and friendly, asked if I wanted my car washed unsolicited, and they washed it nicely for me. Past servicing have been a breeze. I appreciate their efforts.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.

Bought a car here. After several years I traded it in and bought another. Values were fair on my trade-ins. Vehicles on the website are really the ones they have on the lot. No pressure, no negotiating, huge selection. Paperwork process like normal. I did have to refinance after I left there because the interest rates were steep and I got better deal from credit union. Overall recommend. Had a car accident, will return to Carmax.

Great service and overall just great experience. I highly recommend to anyone looking for a vehicle