Used 2017 Ford Explorer for sale near New Albany, OH

Chris Glover is a true professional. We have been leasing our vehicles from him for the past ten years or more. Chris is friendly and very knowledgeable. This year we leased a 2025 CRV-Hibryd. Chris informed us of the pros & cons of driving one. Him being an owner of one, he could give us an honest assessment. We have always been very pleased with Chris! Muchas gracias!

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

Amy was very professional and informed me as what services were being performed and the time expected for completion of the process.

I have owned Toyota and Honda vehicles for years. I love the space and comfort of my Ford Explorer. However I'm at 68k miles and just had to have my transmission rebuilt. If I didn't love the comfort and ride of this vehicle so much, I would trade it in tomorrow. I have my fingers crossed and praying this vehicle will hold out to 200k miles.

I just purchased my 5th car and these guys are a good now as they were on my first purchase. Highly recommend them on your next purchase.

I have had several Explorers all have been great vehicles. My newest is only a couple years old. I also still have a great running 26 year old with almost 200k miles. Never had a big or expensive problem with either. I can say the same for the BMWs, Mercedes and Infinity’s I have owned…Once these expensive vehicles warranty expired everything but their engine seemed to fall apart. My Fords are reliable and never break down (knock on wood) Not flashy like the imports but solid.

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

Pleasure of doing business with this establishment they went above and beyond to make sure I was satisfied. The car was clean and had no issues.

I walked out with the vehicle I wanted with no problems. Teron helped me out & he was great.

I recently bought Toyota RAV4 from Germain Ford and unfortunately had my CEL on after driving it for a month or two. Fortunately, I had some months of service warranty from them so I called them about the issue and explained things to them and they had me scheduled for a service at a certified Toyota Dealership nearby and promised to take care of the cost and payments involved in servicing the car. Kudos to James from the service team at Germain who led with the paperwork and communication with the dealership making sure everything was settled and taken care of after the service. I really appreciate your team and the good work you guys are doing. They are really great guys and friendly and I highly recommend them for all your great and quality cars to get you on the road!

Sierra was so helpful. Explanation on the products and different options. Awesome job! The whole staff was outstanding from the first young lady in the front. Thank you all

This was my 2nd 3 yr lease thru the same salesperson, Mark Thomas. Mark is a fellow retired police officer and goes out of his way to give all of his customers the best customer service. I have referred other friends to him too.

10/10, customer service was great! Very welcoming environment and very helpful. Overall very satisfied

My experience as always has been favorable. I dealt with Christopher Curtis this appointment, he was very knowledgeable and helpful.

As always an excellent service experience at Germain Lexus. Prompt, efficient friendly service by Josh Welch and the service team.

Jacob and "Harry" Great job.We love our new Dodge Ram.I would recommend you guys to anyone.We have purchased a vehicle that we feel safe in.Thanks Jacob.