Used 2018 Ford Explorer Base for sale near me

Driving on the first leg of our trip home from western PA in our 2016 Flex, the battery charge light came on almost immediately. We drove about 260 miles to our stop for the night on Sunday. We had watched the warning light stay on and then go off for a while and then come back on. We had another 340 miles to go on Monday but our son advised us not to go before getting it checked since it appeared to be the alternator and the car could stall on our way if we tried. We were expecting a snowstorm on Tuesday at home in NH so we were searching for a place that could take care of us on Monday. We settled on Key Ford as our only chance. We ended up dealing with Service Advisor, Brian Kozuck, and he indicated they would do their best to get us on the road by the end of the day. Brian kept us informed as they diagnosed the problem (it was the alternator which was bench tested and failed) and worked on replacing it. All looked like it would be finished by 5pm closing but at the last minute things were not checking out. The replacement alternator was not putting out the required amperage. It was 5pm and looking like another 2 nights at the hotel so we could drive home after the storm. Brian offered to drive me back to the hotel and we started out. About 5 minutes into the drive he got a call from his mechanic who indicated he had found that a ground wire had burnt out and they could take care of it. He thought this would take care of the problem so we turned around and went back. They continued to work, making new ground wire and putting things back together. Almost an hour and a half later (well past the 5pm closing time for the shop) the car was fixed. We were able to drive home Monday night and beat the storm that dumped 8" of snow on Tuesday. We can't thank Brian and the mechanics at Key Ford enough for working beyond closing time and helping us get home ahead of the snow!! THANK YOU BRIAN AND YOUR TEAM!!

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

The first vehicle I purchased was from Allentown... There was a major electrical issues with the car so I returned it after a few days.. Another words it was a lemon.. So anyway I saw a car at Plymouth meeting that I liked... The process was easy and smooth they explained everything to me.. I love my new Nissan.. The only thing negative I have to say is they left me with less than a quarter of a tank of gas... I drove 55 Minutes to get this vehicle.. Quarter of a tank of gas will take me a couple blocks... When I purchase my other car at Allentown they filled my tank because I was returning customer and they told me the policy was half a tank... Plymouth meeting wouldn't even give me a half a tank of gas... Very very poor service very very poor management whoever made that up that your let with quarter tank of gas...That is ridiculous... Including myself I have bought two other family members there to buy cars that's awful for returning customer

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

They have great cars and a great attitude very nice and very friendly and helpful.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

I was in the market for a new car Imee happened to reached out to me about a vehicle I wanted. He was very awesome to work with and gave me a great deal. I love my new ride. Would recommend Gillmans

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

We had a great experience at DRM! Mitch in sales made it easy and answered every question we had! AJ in finance is a pro and took great care of us! 5 star operation all the way!

Jose Ponce the porter/ salesman from orland Park is the best. He was so helpful in my sales process

Came to get an inspection and buy a car they are very friendly and helpful

FRIENDLY AND NICE. WILL BE COMING HERE FROM NOW TO BUY CAR. SALEMAN WAS VERY NICE AND WALKED US THOUGH EVERYTHING. BUYING A CAR HERE WAS VERY EASY.

Very good people to work with honest and they really go the extra mile for ya

Bought a truck on the 10th and it was a great experience. Art answered all of our questions and the transaction was simple.

What to put a shot out to Ricardo for his professional and helpful experience purchasing my car Ricardo pay attention to detail and listens to the customer needs and wants he will do everything that he can to make your experience with cactus auto a smooth one

I had an outstanding experience. Very honest people here Javier is the man. You can't get out of here without seeing Javier.

We had an excellent experience from start to finish. The entire process was smooth, professional, and very welcoming. A special mention to Ramy, who truly made a difference in our experience. Ramy went above and beyond to ensure everything was clearly explained, and was incredibly helpful, patient, and friendly throughout. It’s rare to come across someone so dedicated to providing great customer service. Thanks to Ramy’s support and professionalism, the whole experience felt easy and enjoyable. I would highly recommend this place to anyone looking for quality service and a team that genuinely cares about their customers.

Carl was extremely good to help us get the best deal possible with his help we are very thankful .Haven?t had the time to experience the F-150 yet but I will soon

Cole Woods, the service advisor helped me alot. He made sure that my vehicle was fully checked, informed me of my tire issue and gave me a good deal. In addition. When I accidentally locked my keys in the car when I dropped my car off for an oil change. He was able to help get it unlocked and it was free of charge. He is a true example of how an employee should respectfully treat their customers.

A good experience overall, but a lot of time wad wasted waiting for the salesman to go back and forth to discuss sales terms with the manager.

Tim Barnes was our salesman and he is a super guy to deal with,all the employees was superb this dealership is top notch A++++