Used 2020 Ford Explorer for sale near Acworth, GA

After the horrifying wreck I thought I could never love another car like the last one. Then the fabulous sales staff at Carmax Kennesaw helped me find My beautiful Chrysler 200. She purrs like a kitten and handles like a dream. I couldn't be happier.

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

My salesperson was amazing! Carson was kind and respectful and did not try to sell me on something I didn’t want. He was not pushy and let me take the lead

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Outstanding service from Greg Montgomery. Very responsive and straightforward. Entire staff was very helpful and professional throughout the entire process of purchasing, financing and follow up.

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

Ed Voyles provided me the service that I desperately was looking for after having been disappointed with some other Kia service providers lately. Doreen was extremely kind, personable and kept me up to date via text as to when service was complete. They even washed my car?? Never had this level of quality before, looking forward to making it my new go-to for service.

Absolutely outstanding! It's been almost 10 years since I purchased a new vehicle and have never really enjoyed the experience. I reserved/ordered the new 2021 Bronco and prior to the hardtop delays was their #1 allocation outside of the 2 priority orders. Alison Brock handles their new vehicle reservations and did a superb job. Her attention to detail and always being available to answer my random questions via phone, text and email were greatly appreciated. I also really appreciated the several times where she simply mentioned "I'm not sure, I'll follow-up with Ford". Her transparency throughout this process went a long way and it helped to bounce different ideas off of her and to get her advice as a fellow Bronco reservation holder (i.e., switching to soft top vs holding out for the hard top and implications etc.). I did not envy Alison's position handling the Bronco orders as there was so much out of her and the dealership's control as they were dependent on Ford to replace MIC hardtops, delays in shipping etc. Also, the dealership sales staff was great to deal with at delivery including some last minute challenges with the PDI and car cleaning staff being out unexpectedly. Paul from the finance staff had all of the paperwork queued up ahead of time and definitely met my hopes of not being at the dealership hours on end the night of delivery. He was extremely knowledgeable and had the patience to answer all of my questions around warranties and maintenance plans etc. Additionally, I'm sure you've all seen the forums with all of the dealership horror stories starting to pop-up regarding ADMs (Additional Dealer Mark-ups) and surprise price increases at times of delivery. Andy Graves (General Sales Manager) communication was very clear and direct from the beginning and there were no surprises. We had negotiated a price ahead of ordering and the dealership stuck to it with no games. Given the crazy times we live in with the pandemic, combined with spending way too much time on the forums there was a lot of uncertainty and Andy eliminated any worries or concerns. I also contacted numerous local Ford Dealers and none of them replied as directly and cordially as Andy did (including one that tried to educate me on Supply and Demand and the impacts on pricing!). I appreciate your integrity throughout the entire process! In addition, with my daughter unexpectedly totaling her car we were left in a predicament being down a car and scrambling with the uncertainty of a delivery time for our Bronco. The dealership went above and beyond, not only providing a loaner car that could've been a Ford Edge or Escape (no offense :), but provided a sweet Cyber Orange Bronco for 2.5 weeks without hesitation. There is no hesitation in recommending this dealership and I plan to use them in the future (hmmm, I have a Lightning reservation.....) Thanks for all you guys do!

Today was the day to pick up my car! A week ago, after just a day of discussions, Sammy and Aaron made what had been a terrible mistake I had made a couple of months ago into a WONDERFUL sales experience! And THIS during a pandemic when I was having to try and correct my mistake while sheltering in place at home. You see, I have always driven foreign vehicles and SUV's since 1999. And there have been a lot of them, just never an American car, except for my play Jeep. But, our family needed a larger vehicle and we had decided on a Navigator. In January, we went large and purchased a Navigator. Unfortunately, we didn't go large ENOUGH... We needed a Navigator L to accomplish our needs. You can imagine the pain of this realization given the depreciation that takes place the moment you drive a car off the lot. AND I didn't figure it out for over a month. Well, I had spent almost 2 weeks negotiating with the dealer I had purchased my previous vehicle from as well as EVERY OTHER Lincoln dealer in the Metro-ATL area...All not willing to help me with my problem and at the end of the day leaving me to feel as I was going to have to live with my mistake. Then Sammy called ME! And within one day we had worked out a deal for a trade that I could very definitely live with. In fact, one that I could even be excited about. And the pricing for my trade (granted it was almost new) was done site unseen. AND when I got to the dealer there was NONE of the haggling or you didn't tell us about this, etc. Just fair-mindedness, and during these dangerous times...A SAFE environment! I couldn't have asked for more. And when they needed to do some work (tinting, clear-bra, etc.) work to my new vehicle, I was immediately placed in a wonderful loaner until my new vehicle was ready. SO MUCH Better than my last experience. These guys are doing it right and have earned by service business. Yes, It's a long review, but these guys deserve it. I look forward to meeting my service adviser and working with these guys for years to come! AND I can't wait try the Pick-up and Delivery Service!!!!!

Kevin was awesome, no hassle I felt very comfortable and enjoyed the conversations with him. Kevin did not pressure me to make any decisions, he explained the car to me and guided me into making a great choice

I called on Saturday about a infinity g37. Greg answered my call and said ask for him when I came in. When I got there the place was super busy but everyone was friendly. I asked for Greg he already had the car out front for us. He was open and honest about the car. It's a used car at a great price but never would I of thought the salesman would be honest about the condition of it. We test drove it and decided to buy. Greg treated us with respect and honesty through the whole process. I asked that a sensor that Greg told us about be changed and the car given a oil change. Greg said it would be Monday before the car was ready. Greg called me early Monday afternoon and said the car was ready. I came in and completed the sale. I can't speak for anyone else at this dealership but if you want a honest salesman and to be treated right ask for Greg.

Friendly but slow after I got home had to have a complete brake job it was not safe to drive they should check things like that. I let them know but they don't seem to care about safety,it should have been fixed before it was sold

We have had multiple great experiences with this location. Steve, a sales manager was great and so helpful! We had mechanical issues with one of our cars and they took it back within the 30-day warranty with no issue!! I highly recommend this CarMax location for your car buying purchases!!

Worked with Ced Thatch in Sales on a truck order. Although I was unable to purchase due to my financial situation he was great to deal with through the whole process. The ordering process was quick and easy. Pricing was very good and my sales rep was very responsive throughout the wait anytime I had any questions. I would definitely recommend if you are looking to order a truck or SUV even from out of state. This is a big dealer with lots to choose from and a solid office team to help with your purchase.

Overall good experience. Hakeem was great to work with and made the process feel casual. Some troubles arose that extended our wait but in the end we got the car and the deal we wanted. Thanks Hakeem!

I was looking for a good car at a low price and I found the buying experience to be smooth and easy and the personnel at the dealership was friendly and easy to work whit and the buying process was hassle free, in the end I got a great deal on the car I was looking for.

Good communication sales man and finance manager where awesome truck needs a little work but made a 10 hr drive fine