Used 2020 Ford Explorer for sale near Fort Meade, MD

Excellent customer service! Was in and out in no time. Will continue to bring my vehicle to Koons

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Exceptional Service ? Antonio F. Is the Reason I Keep Coming Back I can?t say enough good things about Antonio, the service manager at Toyota of Bowie (RR Cars). He is hands down the reason I continue to return for service. From start to finish, Antonio is always professional, knowledgeable, and extremely communicative. He consistently knows exactly what?s going on with my vehicle, explains issues clearly, and takes the time to walk me through my options so I can make the best informed decision for my situation. There?s never any guessing or confusion?he stays on top of everything. What really sets Antonio apart is his honesty and leadership. He doesn?t just push repairs; he genuinely looks out for the customer and makes recommendations that make sense both mechanically and financially. You can tell he actually cares about doing the job right and keeping customers safe and satisfied. In an industry where communication often falls short, Antonio goes above and beyond. He follows up, keeps me updated, and makes sure there are no surprises. That level of service builds trust, and that trust is why I continue to come back. Toyota of Bowie is lucky to have him. If you?re looking for a service department that?s organized, transparent, and run by someone who truly knows what they?re doing, ask for Antonio?you won?t be disappointed.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Overall very good experience. Attentive sales process, appropriate follow up and good financing offered thru BMW. Could have used more time going over all of the cars features and infotainment system. Only other issue was that car was delivered with substantially overinflated tire pressures - 48psi

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Monique Woodson was my Service Advisor on 1/5…really busy day @ Lexus of Towson…but during my entire service appointment I never felt not connected to Monique. AMAZING customer service…made recommendations based on my vehicle and year. Open and Honest…as long as I have my Lexus RX400H…Monique will be my Service Advisor.

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Michael Henry is an excellent salesman! He listened and worked hard to get me the car I was looking for.... of course I did my research to know what I was looking for .... and more importantly, he found the car at the price I was looking for! 5 stars to Michael! Make sure he’s the person you use to find you the right car for the right price! He was very patient, professional and mindful! I also appreciate the length Carmax agreed to go to to ensure I was satisfied with the Vehicle to fix needed repairs. I give them 3.5-4 stars for that. I did not like the loaner car that Service put me... it was not good to borer line okay.

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

The gentlemen at Koons were great to work with. They were willing to work with my budget and found the perfect fit for me. Will go back there for my next Volvo!

Great experience! They had the car I was looking for and at a great price! The sales team was friendly and professional as well! Definitely would buy from here again!

Friendly staff that was professional and easy to work with. Nice car selection options beyond just Hondas.

Great sales personnel, very professional and courteous great dealership second vehicle bought there. Superior inventory and owner

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.

bought my honda civic here years ago, looking to get a new car and found one at platinum auto again theyve been on wilson blvd for years , great prices and easy going vibe

I wanted to take a moment to say "THANK YOU" to DARCARS Chrysler Jeep of Silver Spring Service Department but especially my (Service Advisor) Brian Paige and the mechanics they provided me and always with top-notch service. Brian has provided me the best possible service for years and it's willingness to do things the "right way", and in a manner that he keeps the consideration of his customers in mind. I am never disappointment with the service repairs that I have received. Brian goes the extra miles, provides outstanding customer service and just a trustworthy person. It is certainly a pleasure to do business when you feel as though the people you are conducting business are looking out for your vehicle and your best interest. I am never disappointed. Thanks!

I live in Northern Maryland. I bought this vehicle at Bob Bell Ford/Hyundai which is quite some distance away. The Used Car Sales Manager, Ron, went above and above to help me with this purchase. All people involved went above and beyond to make this happen. Excellent service and excellent care. Our salesman Mikey, and our finance guy Rob. All awesome repot Bob Bell. Bird Bell should recognize these employees. Thank You Everyone involved.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

Great experience and service. Wonderful staff. Michael Zeller is such a great sales person. Worked with me in helping find the right car for me. I highly recommend him.

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

Collision Center - Service was fantastic from start to finish. We purchased a 2025 Honda Civic Si at Safford Brown Honda Glen Burnie. We're so happy with how the purchase went that when we were rear-ended, we went straight there to get it fixed. We were not disappointed. The Collision Center did a great job fixing our vehicle and handling the insurance. Shelby explained the process and kept us informed. Catherine, Service Advisor, was always prompt and available. Highly recommend.