Used 2020 Ford Explorer for sale near Hampton, MD

A Five-Star Experience at Heritage Chrysler Dodge Jeep Ram (MileOne)! Let me start by saying—WOW! My experience at Heritage Chrysler Dodge Jeep Ram (MileOne) was absolutely unforgettable. From the moment I walked in to the moment I drove away in my brand-new Jeep Wrangler, I was treated with the utmost care, professionalism, and efficiency. Unlike other dealerships where you’re stuck for hours negotiating back and forth, the team at Heritage made the process seamless and stress-free. They left no stone unturned, ensuring I got exactly what I wanted and making sure every detail was perfect. I traded in my previous Jeep Wrangler, which I had always serviced at Heritage, and they once again exceeded my expectations in every way! A special shoutout to Nina, my incredible salesperson, and Chris, the outstanding manager, who truly went above and beyond to make this deal happen. Their dedication, honesty, and kindness made me feel like family—not just another customer. There was no pressure, no gimmicks, just pure professionalism and genuine care. This was my third Jeep Wrangler, and thanks to Nina and Chris, I fell in love all over again! I left the dealership knowing I made the best decision, got the perfect deal, and was taken care of from start to finish. I cannot recommend Heritage Chrysler Dodge Jeep Ram enough. If you’re looking for an honest, professional, and truly exceptional car-buying experience, this is the place to go! Kudos to the entire team—especially Nina and Chris—for making this experience one I will never forget. THANK YOU for everything!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I am one to do my research for not just an appropriate vehicle, but a honest dealership. Many bait-price you into their dealership though ads, where upon entering the buyer's process become overcome with dealer fees. Yes, here they had fees, both state required and dealer processing. The difference, the dealer's fees were practical and reasonable, not overcoming of any savings offered. Too, they were openly disclosed upfront for full awareness of the cost for purchase. In addition, I was able to find a use, under manufacturer warrantied vehicle with low mileage, at a price on the low end of the fair market scale. In summary? Here you can purchase high quality vehicles at a reasonable price, while receiving respectful customer service with an honest approach?a dealership of choice.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Best dealership. Best ppl to deal with. I’m more than satisfied with the service. Greatly appreciative

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

They worked late to make sure all of our needs were met. We will be back again!

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

Craig and the team are great! Best deal on a new Mazda! No need to go anywhere else I promise.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

We recently traded in a truck and purchased a new one here. Erik P was extremely helpful and knowledgeable while we were exploring trucks. Erik took the time and genuinely wanted what was best for us and not just to make a sale!! Ask for him when you go!!

I purchased a Nissan rouge, told the dealer what I want in my rouge and they found it for me. I also purchased a camero. Professional staff. I will always get my cars from Carmax in Whitemarsh

Koons service is always stress free when going there . Service associate Molly is always on her A game with keeping you informed with your vehicle.

Nothing or Know one in life is perfect Mr. Norman was extremely kind and considerate and very professional excellent customer service skills 👏.

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!

Excellent!!! Everyone was polite, courteous & customer service was superb. Overall the buying process went smoothly. Definitely would recommend the dealership to others & Definitely would come back.

My experience was very positive. Christian was very knowledgeable and helpful. He answered all my questions. Most importantly, I didn’t feel any pressure throughout the process

I recently purchased a car the other day from Hampstead Pre-owned and have to say how easy the process was. My salesperson (Nemo)made it a no pressure experience. I told him what I was interested in, and he prepped the car for a test drive. When done I was asked if this was good or is there was something else I wanted to look out. He never tried to talk the car up or sway me in any way. When I decided to buy he finished up on his part and was passed off to finance, general manager and owner. Everyone involved (and employees not involved) were very accommodating and friendly. I'd buy again from them.

Jerry’s service experts always give sensible advice that I can understand. I’m confident my car is safe and ready to roll!

Nate & Sam, I want to take this opportunity to extend my sincere thank you for selling me my new N Line. I have been leasing and buying cars for 35 years and this purchase experience was by far the most pleasurable. Both of you responded immediately to questions, negotiations and everything needed to make the purchase happen in a timely manner. Upon arriving at the dealership it took less than 45 minutes to take delivery without any surprises from finance. Again, thank you for making this happen and worth the 6-hour roundtrip from NJ. I will recommend AL Packer Ford to family & friends. Nate & Sam, I want to take this opportunity to extend my sincere thank you for selling me my new N Line. I have been leasing and buying cars for 35 years and this purchase experience was by far the most pleasurable. Both of you responded immediately to questions, negotiations and everything needed to make the purchase happen in a timely manner. Upon arriving at the dealership it took less than 45 minutes to take delivery without any surprises from finance. Again, thank you for making this happen and worth the 6-hour roundtrip from NJ. I will recommend AL Packer Ford to family & friends.

I’ve been talking with Athina Batis, the sales manager. She has been super helpful and on top of everything to help get me going, I’m from MA and drove down to buy a truck and needed plates and registration help. She went above and beyond to make sure I had everything I needed. Can’t thank her enough!! Highly recommend her for anyone looking to purchase a vehicle from the dealership!

Great Experience Ishmael STallworth Was my Sales Person Thanks to my car salesman Ishmael STallworth for his outstanding help with my new vehicle purchase.Everything went well I was in and out with No problems his knowledge of the dealership was excellent