Used 2020 Ford Explorer for sale near Maple Shade, NJ

After a mix up with scheduling by phone and nearly an hour gone by without any contact from the service department, Andrew Knox stepped in and went above and beyond to fit the service on our vehicle in while making sure my infant son and I were comfortable and happy. He remained calm and personable, and stayed in contact through the remainder of the visit to let us know how things were going. He was even able to expedite new tires to be installed to go along with the alignment, oil change, and inspection we needed. Most impressively (and very appreciated!), he went out of his way to secure a loaner vehicle at no charge so my son and I could spend the afternoon at home instead of in the waiting room. Andrew is a real professional and deserves to be recognized for his outstanding customer service. Thanks, Andrew!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I walked out their doors a happy customer knowing I got the lease deal I wanted for a brand new 2020 Ram Big Horn. I would definitely recommend them.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Spoke to the general sales manager to schedule huge maintenance on my truck couldn’t be more happy with the professionalism fast service on how it was scheduled and my ram truck was ready when they said it would be couldn’t ask for a nicer people and wonderful dealership

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

The entire staff who helped in the process including Bob, Alex and David were extremely professional and easy to work with. They all handled their areas of expertise flawlessly and made the process of buying with them very smooth and comfortable.

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

They are very helpful and will work with you. They love what they do and it shows.

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

Great experience. Took the time to go over everything with me. I?ve dealt with Pacifico before and had a good service so didn?t question going back to them.

So helpful… no tricks.. the price was the price … plus taxes & DMV That was it Khader and Mike are First Class They made something that can be complexed, simple, streamlined and a pleasure. Would definitely recommend and/or go back in the future.

I always have anxiety when purchasing a new car but Joe and Hussein made my experience Great!!

It waa amazing. I did not have to stay a long time. My sales represantive was very helpful and fastee. Your prices too are considerable

Great experience for our daughter purchasing her first car. Customer service was amazing. Will B. took great care of us. The best part it took no time at all!!!

Thanks to Jeremy for quick documentation and handing over the vehicle, good ambience, nice staff, thanks to Jeremy, good promotions, finally happy with my car

Gregor Van Sise was my advisor. He was absolutely amazing. I have never bought a BMW before. I will only buy a BMW going forward. He made the experience. He is BMW. Every bone in my body dreaded buying a car. He was kind, thoughtful, and caring. We have owned Mercedes and Audi's prior to coming to Princetown BMW. I will never go back to them. Kristina Melendy was our finance consultant. She was unbelievable. She listened to what our needs were. She asked a lot of questions and was extremely knowledgeable. The dealership was very busy. However, I never felt rushed. Both of your employees took the time to help us in any way they can. Many dealerships can learn a lesson from both of these outstanding human beings. Kristina talked about how much she loves working at BMW and how honored she feels to work in such a positive environment. Gregor talked about all the training and support he gets from an unbelievable company. I have worked at Gap Inc and was the director of stores for 11 years. I understand customer service at its core. You are a very lucky company to have employees like both of these. You also have a customer for life with this wonderful adventure. I will promise to tell everyone I know and especially people looking to buy cars.

Good people, beautiful cars and easy to work with and l I’ve the cars !! I spoke to the guy over the phone about the price and he was honest with because those were the numbers that I got once I was at TaconyImports

Best Buy is in town are exactly who they say they are so the best! When nobody else would give me a chance they did they made the buying process so smooth so quick I’m so in love with my new car if you’re looking for a great reliable vehicle with professional service don’t walk run down here to Best Buy!!!!!

Everyone is super nice and made our experience easy and quick. We happened to be down the road when the car battery died and help was provided right away!!

Lex Mellon was the salesperson and she was wonderful. I understood everything about the car and purchase. I had purchased a car in 2014 and knew it would be a great choice. I trust them and Lex and would go back again.

The professionalism, friendly, courteous, knowledgeable, prompt response, shown by all staff I encountered. The methods of contact - video, written, and phone contact of analysis of work needed to be done as well as updates on work being done and completed. The completion of work in time estimated to be done. The cleanliness of building and work areais exceptional! Always a pleasure! Thank you all!

Our experience with Chapman Ford of Horsham was our second time dealing with a Chapman Auto Group Dealership. Both experiences were fantastic! We placed our order with Ashlie for a 2024 Ford F150. She was very helpful throughout the process and kept us up to date on our order status. Once the truck arrived at the dealership, we worked with John to get the lease deal figured out. He was very responsive and knowledgeable. When we arrived to pick up the truck, we worked with Liz who also handled our Grand Cherokee pick up and is always a pleasure to work with. Steve in sales helped to find a last minute offer from Ford and saved us some additional money on the truck which was very much appreciated! Finally, Kyle assisted in finalizing the financing. He was very knowledgeable and efficient and was able to answer any questions we had. The process was very quick but did not feel rushed. Overall, our experiences with Chapman dealerships have been nothing short of exceptional. The dedication and professionalism of Ashlie, John, Liz, Kyle, Steve, and the entire team show their commitment to a great buying experience. We have full confidence in recommending Chapman Ford of Horsham to friends and family, knowing that they will receive the same outstanding service that we have experienced firsthand.