Used 2022 Ford Explorer for sale near Claremont, CA

I was treated like family Javier/MGR was a big help Juan /sales guy was wonderful

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Great service and great communication. They gave me a rough estimate of what they thought was up and how long it might take. They were accurate and right. Laid out all the possibilities, then exceeded my expectations. Seriously exceeded my expectations. Thank you Michael Bobby. Great service and communication. I dealt with the three other dealerships in the Moreno / Riverside/ Redlands area before calling and then going to Fritts Ford. Redlands / Ken Grody said they had an appointment in three weeks ... Three Weeks! just to look at it. I double checked that offer with service to make sure I did not misunderstand. Other dealerships close by said they would take three days just to look at it. Then maybe tell me how much longer to fix it. Fritts Ford assessed it the next day and had it fixed in two days .. maybe specific to my issue, but still fantastic ... Not "Maybe we'll get back to you in three days then see how long to fix it" or "We'll see you in three weeks ... A and then we'll get back to you." When I offered to drop it off the day they would look at it they said that would just delay looking at it another 3-4 days. What?! The other dealerships were so disappointing on all fronts. I found a new dealership. Thanks Team Fritts. I'll be back.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Very professional and a breeze to deal with...every employee was excellent...very Happy with the whole process

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Had to take my QX50 Luxe in for a repair and I had a really great experience the Service Consultant Mike Longridge is very Professional,Friendly & knowledgeable about his job and will definitely take my car back as needed in the future. It was also great to get my car back cleaner than when I took it in . Thanks so much. Yvonne A

Eric and Kenny are amazing! I love my new RAV4 Hybrid! They made sure I received updates about when a car was coming in. They worked with me to make sure the car was something I could afford!

Fast efficient and streamlined except for the cashier who didn't know how to use my passport from wheels for payment. Also it would be nice to have a washed car return.

Even though my Gladiator was in the shop for nearly 8 weeks due to a parts shortage, I had a very positive experience in dealing with the service department. Michele is a top notch service advisor, who genuinely cares about her customers, and is quick to return calls. Thank you Michele, you have a return customer in me.

Ken Grody Ford is great. Great facility. Good staff. I had bought a Ford 150 lightning prior from them and I had a good experience. I worked with Amador on both purchases. He was good to work with. I have a good relationship with them. I would highly recommend Ken Grody Ford.

My purchase began over the phone as the particular truck I was interested in showed it was 'in transit' to the dealership and wouldn't arrive for several weeks. Andy Morales was my Sales Consultant. He helped put a great deal together for me. Maritza Gatewood (Customer Specialist) kept me updated on the anticipated delivery date. The entire process was extremely smooth. I would purchase from Fritt's Ford again.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

gracias eddie nos aprobaron por otro carro gracias a el i a david thank you

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Dominique is very good customer service in my buying today for the Ram 2500 working with him was very easy

I bought a Ford F-150 Mr Don approached me in a timely manner and he was also very helpful and patient . Don Ramon did the paperwork he was also very nice and friendly he made our time go fast wile we were there, i will definitely come back here and i will also recommend this place...

Not happy with the degree of energy some employees/ sales people were and most likely won’t come back or recommended Although Dom Was excellent With his communication and care He was one of the only one here with people skills

in and out in just 2 hours, went in with a price on my trade in and what I would pay, no test drive as I did my homework on the Truck

Juanita Moran was very Polite and worked with my schedule I live in riverside ca. It's a drive to Toyota of Claremont but I like to go there because Juanita has made me feel welcome and she took care of my car and had it washed thank you again Juanita 😊