Used 2022 Ford Explorer for sale near Cold Spring Harbor, NY

In two weeks I'd visited over half a dozen dealerships and some had exceptional customer service, but the sales didn't go through for varying reasons while others had very poor customer relations and the sale didn't go through for the obvious reason. You can imagine my surprise when Bill, the sales manager at Stevens 112, contacted me directly instead of his sales staff. It was a no BS pitch from the start and the price he had for the truck I wanted was already priced to sell--it was already lower than comparable trucks I'd negotiated at all the other dealerships. I've purchased a brand new vehicle without test driving it or seeing it in person, but doing that with a used vehicle was a gamble. This gamble, as it turned out, benefitted everyone. Not only did I go home happy, but I actually paid LESS in fees than I was told on the phone. I literally paid only $145 over the listed price out the door! Bill was a brief conversation, but when he said come see us, take the ferry to LI and I'll have my guy pick you up I was skeptical and thought it was another cheap ploy to get me through the door. NOPE. Frank the sales consultant took care of me and made sure big Mike picked me up on time. These guys were friendly and they don't BS. The price was just right without me having to negotiate and they took care of me. This was a painless and stress less shopping/buying experience that was worth my time and money. Of all the dealerships I'd visited, Stevens Ford 112 had the best and realistic price for their trucks. If they tell you, the truck is priced to sell, they really mean it. Look around at all the other dealerships and you'll know exactly what I mean. The next time I buy another truck or have friends and family who want to buy a truck, I'm recommending they visit Stevens 112 first.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Received first rate service from my advisor, Lauren! Was able to make the appointment through the website without any issues, which made the experience even better.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Been purchasing/servicing my vehicles at Baron Honda since the beginning of time. Always a pleasant experience. Anything that is, or needs to be done is explained in detail to the customer. Their auto mechanics are top notch. Quick, efficient, and if you don’t need it, they won’t sell it to you. You won’t be disappointed!

It was a pleasure working with John B Great with his help on operation of the Bronco Fast results on finding MY DREAM Bronco Sport

Ford of Queens has been very attentive to my online request and has continued to follow up, even as I drag my feet on making a decision. I have not visited the dealership, so I cannot comment beyond my online experience.

My family has been going there for about ten years. I am on my third SUV, with a 3 year lease. I always see Bob Warner because because he answers my questions, and he cares about me, for real. Will did an incredible job getting job getting me a loan from Ford Credit, this time was my third loan, but because of covid my score had dropped , but Will and Bob Warner got me another loan. This is the best place to get a vehicle, they all try very hard to make you happy, and the shop did a great job. They will make you happy with all your auto needs.

Service here is exceptional. The people are understanding and efficient. Waiting area was very inviting and clean. From the moment I checked in to checking out the experience was spectacular. Kudos especially to steve tomaski in service!! The manager in parts was knowledgeable and extremely helpful. Great dealership.

Highly recommend Alvaro and the Tasca Jeep team. Have consistently gone back to them for my car leases each time. This time, like the previous ones, was a pleasant experience!

I purchased a used car from Ryan. Besides getting a great deal, he was knowledgeable and very professional. I will recommend this dealership to all of my friends and family.

Inquired online and I received a text from Peter Garcia immediately for 11/19 @ 6. I stopped by to look, Peter showed my the options available in the car I wanted. I drove the car home that night. Totally great experience from start to finish. Peter could not have been more accommodating...he even programmed/personalized the electronics for me! Richard in finance was great and made it all seem effortless. Total experience was 5 stars *****. Thanks guys! City Works is lucky to have you on their team. Absolutely buy your next car at City World!

great, easy process would recommend to another. I hope to enjoy the car for four years. Dan the salesman was very helpful and ensured that the process went smoothly

If the last review was written on my behalf it is inaccurate. There is a miscommunication but Stevens 112 ford is working diligently to make make it right.

Rob and Joe were amazing and the car was in perfect condition. I drive 3.5 hours and they were very courteous and professional.

Louis was excellent on follow up and information. He kept in touch throughout the entire process with a phone after purchase to make certain I was completely satisfied. Great experience

Very good car buying experience. No B's or games, upfront in every aspect. Would definitely recommend.

My wife's car was about 6 months away from end of lease and she decided that she drives too many miles and would like to buy her next car. So we decided to start looking. We first went back to our Mazda dealer and told them we were looking for a used car and gave our budget. We were basically told they didn't have any used vehicles (really?), and that we should wait and see if any promos run. I used to drive Altimas (I had 3 - last one in 2010) so I suggested she look at that car and we went to Rockland Nissan. We were immediately greeting by Michael, new to Nissan, but very nice and professional. After discussing what we wanted and that we didn't think we could get one right now, he looked at inventory andour budget, and found us a car we could get. So we agreed and filled out the paperwork - the only real hiccup was when we spoke to their finance manager - the monthly fee was higher than we were promised. The issue was my wife was over in miles on her lease so Tim O'keefe (the main guy there) came in, sat with us and in no time we had a deal at a price we were happy with.We got a 2017 Altima 3.5 SL with only about 35k miles for a very fair price. My wife LOVES the car and we couldn't be happier. Fast forward to the next day - she noticed some damage on the front bumper that wasn't disclosed. Perhaps no one noticed, but we took it back and without a thought, they agreed to fix it for free. Now I was so impressed with Tim that I told him (jokingly) I have about a year on my Mazda 6 and I'd love to get a new Altima. He asked me to come in the next day and he'd find a way to get me what I wanted at the price I was comfortable with. So i showed up early in the morning and Tim introduced me to Dave. A very experienced and excellent sales person - one of the best I've met in the industry. He was honest and patient and we went over everything I wanted. He showed me a few models and I fell in love with the 2019 Altima SL in Storm Blue (really nice color - looks almost black). We went back over to Tim and before I knew it, we had a deal. The only negative thing is I was there for six hours before I left with the car. They were very busy and I believe a bit understaffed. I have to say though, I LOVE this car and could not be happier with how I felt taken care of. This dealership treated me like I was their top priority (except when I had to wait for a while) and the overall experience was fantastic. 2 days - 2 Altimas. I'll be going back there for sure. Thanks to Tim, Dave, Michael, and the rest of the Rockland Nissan team!

My guy Victor had me in and out in no time excellent experience! Go there

Dealt with Billy, sales manager, Frank, salesperson, and Dennis, finance-person. Professional and honest (all three). We drove 3 - 4 hours from Connecticut to see a 2018, Ford Edge, SEL. Of course, I called for it’s availability. After speaking with Billy, he advised me to think it over before taking such a long drive, however, he will gladly hold the vehicle for 4 hours without any strings attached. He asked that I call him, if I changed my mind from the drive so he can sell the car if needed be. He promised that the car will be available for my family. We took the journey! We arrived 4 hours later. The car was there! Met Billy. He immediately introduced us to Frank. Frank was ready, kind, and professional. Catered to my family and trusted us with car. After 30-45 minutes of test driving. We came back, ready to “negotiate”. Ready, to go “back-and-forth” with the sales people. Ready, to hear the “hidden fees”. We met with Frank, and guess what?! No dealer fees! No doc fees! The price you see, that’s it! We even got a discount on the vehicle! Yes, in this market! We got a discount! We bought the car. Met Dennis, the finance guy, took care of everything. WOW!!! Everything went smooth. Professionalism and Honesty. Thank you Stevens 112 FORD of Patchougue, Long Island in New York.