Used 2022 Ford Explorer for sale near North El Monte, CA

We are grateful, experience was excellent. Denis was always great and helpful. Great service every time we come here and buy a car.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Anthony Rubio was great. No pressure sale, quick and easy and all of my questions were answered. Overall probably one of my most pleasant experiences at a car dealership.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Overall good experience except waiting a very long time after choosing my car to purchase , for the finance dept to help me . The wait was over an hour.

We purchased a 2022 Explorer Platinum one month ago and so far we've had a great experience. We needed the large volume of cargo space that's available with the third row down, above-average towing capability, and most importantly comfortable seating for long trips. This SUV has given us all of that and much more. Now that we're past the break-in period, it is such a pleasure to drive. It has a phenomenal engine, helpful tech that we haven't had any trouble using (with one exception -- see below), and a fantastic selection of drive modes. The one fly in the ointment isn't Ford's fault. We tried to activate the three-month free trial of the wifi hotspot with AT&T, but three weeks after opening an incident with them (with Ford Customer Support's help), they haven't been able to resolve the issue. I hope Ford partners with a different provider soon, so no one else has to deal with this. But that's a minor issue in the grand scheme of things. After a major purchase like this I often second-guess myself and wonder if I shouldn't have gone with one of the runners up. But not in this case. I'm confident we found the best SUV for our needs. Kudos to Ford!

I was very impressed with both the look of the facility (as was my wife and she's no pushover) and the knowledge of our salesman Jesus. I have several Ford Trucks and even have an F-150 the same generation, so I know this truck well. Jesus was able to clearly explain the changes from one model year to the next and showed me a couple of things that I wasn't aware of. A week later, I had a question about customizing the suspension and called to speak to someone in the customization department (I'm sorry, I didn't get his name) and again, I was impressed with the professionalism and depth of knowlege.

Had to get some warranty repairs done. Jeff took care of all the processing and we were informed about the progress from start to finish. Professional, courteous customer service.

I was shopping for a new Expedition and visited several dealers online, they all had a $5k markup on the sticker prices except Villa Ford, they were offering a $2,500 discount. Andrew Romano followed up on my online inquiry and he was excellent to work with. We made an appointment, and he had the truck I was interested in ready to go, I knew what I wanted and leased the car that evening. Andrew was friendly, professional, polite, and knew the vehicle and the process very well! I highly recommend working with Andrew, he’s great and you won’t be disappointed. About 2 weeks after the sale, and issue came up regarding the finance department, I received no response from finance, so I called Andrew and he had it resolved in a day. Thank you again!

Andrew was very good and helpful. Made the whole transaction easier and fast. Completely explained everything.

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

Everything went smoothly. I was shown the cars I was interested in, allowed to go in and see them thoroughly. All my questions were answered. I was shown features about the cars I was not necessarily familiar with. I test drove the car and once I selected the car I wanted, proceeded to purchase it and fill out the paperwork without any problems. The vehicle I chose is beautiful and drives well. I am very happy with the purchase of the car and the process to get it.

My wife dropped the truck off, I picked it up. Everyone at this dealership is very friendly, helpful and respectful!

A big thank you to the guys at J Star. From Jace helping us on the sales side to Chris in Finance. I would recommend J Star to anyone! Thank you.

Good service would come back again . This is the second car we got from this location.carlos and Salvador are good people and would deal with them again.

Norm Reeves Ford’s service department was took care of my recall without issues. I’m 100 percent satisfied. Thanks Norm Reeves.

Bobby and Mark were super nice and super friendly. They asked what was my budget and suggested cars that were with my range.

Always fast and dood costumer service. Only prices a feel little hight for repairs.

Excellent service. Done quickly and done correctly.

I was a star Ford customer they were busy couldn't help me that day l called Sunrise and spoke TO Jessica Lopez she said come in I did she took of my car in a timely manner ever since then I been a Sunrise customer Jessica gets me in and out this very important TO me If I didn't know better I would think Jessica was the owner service is important TO me

I leased a Lincoln Nautilus from Santa Monica Ford. Kevin was extremely helpful, he?s the best!! His patience, knowledge and kindness made this process seamless. I will continue to go directly to him for my next car.

I want to start off with the compassion this place has for the customers. I never once felt pressured for anything when being here and talking with the sales reps. I had the pleasure of doing business with Rami. He took things at my pace, was very understanding and I felt tried his hardest to get me into the car I so desperately wanted. He kept me updated on the car and walked me through each step making sure I was comfortable and answering my questions to reassure me of what was going on. Then came the gorgeous Vanessa who emailed me during the week to make sure my dream car was still available. When I went into the dealership she introduced herself and sat to talk to me even though I was working with Rami. She was very nice and also made my experience that much better. She honestly cared and I could tell by how passionately she spoke to me and could see it in her eyes. Last came Argenis who tried his hardest to get me the best deal I could handle. He was very professional and walked me through everything. He made the experience very comfortable and I am very pleased with my whole experience here. I would recommend 10/10. My best experience by far with any auto group.