Used 2022 Ford Explorer for sale near West Chicago, IL

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

AWESOME N QUICK SERVICE Always thankful when Fabian & Ivan are helping & working on my car! I appreciate the heads up i get when something in the future may need a fix or chagne. Always plus that they leave my car neat as well.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

I brought my car in for an oil change and multi point inspection. the inspection dealed that I a front brake issue. Mike, the employee I dealt with describe the issue and what it would take to repair it and how long I would have to wait he offered free transportation home if I wanted. because of the distance that I would have to travel there and back to home, I opted to delight the two hours in the lounge. I had coffee and water and I was fine. Mike came in several times to talk about the repair. He also said he had a rebate coupon I could use and he pointed out. I had points in my Buick awards account that I could convert to dollars to pay for the repair. That was very good service save me money and the car is running fine

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Just got my Mustang serviced for some recalls. This place was so on top of everything! Excellent communication, easy scheduling, speedy service. I’m very happy after experiencing terrible service at a different nearby Ford dealership.

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

I had an excellent experience buying a new RDX from this car dealer. Raffy was my salesperson, and he did a great job answering all my questions and explaining everything in detail. I also live in Wisconsin and bought from this car dealer in Illinois and the process was extremely smooth and no extra work on my end was needed. I am very satisfied with the new car and this dealership.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

JC was excellent , great customer service and very personable . Overall wonderful car buying experience at Marino Chrysler Jeep Dodge .

Andrew Doyle at this dealership was amazing to work with. He was soft spoken, detailed yet concise. He was influential in making a deposit for a purchase. I had to pull out later for other reasons. But I give high regards to Andrew’s work.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

Hands down the best car buying experience I've ever had. From my salesman Tim to the G.M. and finance guy ,all class people. I would buy from the again.

Went in to look at a 2022 outlander. Worked with Daniel. He was great to work with understood my car buying frustrations and was up front and honest. Worked out a good deal. But I ended up going a different route. Finding honest up front sales people is like finding a needle in a hay stack these days would definitely consider them in the future when I am on the market for a new vehicle in the future.

Always clean and friendly people. I gave always had my vehicles service here. This dealership is outstanding.

Best used car dealership I've been to during my car search. Adam and Eddie were some of the most helpful people that I met at a used car dealership.

I just purchased a 2025 Honda CRV sport L Hybrid from Honda Libertyville. Davie Berdel was very patient, kind and made car buying a pleasant experience.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

Rick made my buying experience very easy. He was very kind, knowledgeable, and answered all my questions.

Cadillac of Naperville is a first class dealership in every sense of the word. The staff is friendly, knowledgeable, respectful, and every department has a great group of people. The facilities are spotless and very inviting as well.