Used 2022 Ford Explorer for sale near Whiting, IN

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

I recommend Old Orchard Nissan, is the BEST place to service a Nissan! Gary is an incredible Manager, that leads a great team of Service Consultants that have wonderful Customer Service skills like Daniel and Mary. I have had nothing but the BEST Service experience with all of these wonderful individuals... I appreciate you Old Orchard Nissan for having a remarkable Service team!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Fantastic service! Polite knowledgeable individuals who get you in and out of the Quick Lane shop as soon as possible!

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Lisa and Larnell were great. Lisa made the car buying experience comfortable and answered all my questions. Larnell addressed my concerns and closed the deal. Great job guys!

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Luis T. Was very kind and helpful throughout the process, he was willing to negotiate with me and my situation!! He was excellent

Had a great experience working with Dave W. to bring home my new Golf GTI 380 Autobachn

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

The service people are always great and professional, and friendly. The waiting was reasonable. Spoke with Kevin and he answered a lot of my questions.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

MY EXPERIENCE WAS EXCELLENT. BARBARA, DeCARLOS, ADAM,BILL,BOB ARE ALL FAMILY TO ME THEY ARE VERY LOVING AND CARING. THEY TRULY SPOIL THEIR CUSTOMERS. I WISH I COULD BUY A CAR EVERYDAY JUST TO GET THE HOMEWOOD EXPERIENCE OF BUYING A CAR.

From the time I walked into the establishment I was greeted and treated with respect. I love how the salesman was knowledgeable about the exact vehicle I came in for. He went above and beyond and through every obstacle that possible came my way. This car purchase was an early birthday gift to myself and I am so happy with my decisions.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

Wonderful atmosphere, they have everything from Luxury, sport, and reliable. I’ve been doing business with Baha Auto for a years now. Service is always excellent!

I have purchased my second vehicle with this dealer and I am very happy with my purchase and service!

I just got a 2021 Toyota Sienna from driven auto even though I live in Minnesota. Comparing the price it’s about 4-5k less from where I live which was concern me about the quality of the car. Big thank you to Basil for helping me testing out the car and the honest feedback, the car is in excellent condition 10 out of 10. Also to Jim doing a great job answering all my questions financing the car, and have it shipped to me earlier than I expected. I definitely going to get another car from here.

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

Excellent experience. I bought a car from out of state. Spoke with Frank several times about the car and pricing before I booked a flight. They did not add in any extra fees besides TTL and docs plus did not try to charge me more for an out of state buyer or paying cash. It was a cash deal so everything went smooth. My only complaint, it took about 2 hours to purchase even thought this was a cash deal. This is a very minor complaint but thought the process should have been faster.

I did not simply buy a Ford Raptor from Golf Mill Ford. I embarked on a quest. I walked into the dealership a mere mortal. I walked out… a Raptor owner. A changed person. A legend in the making. Jimmy, the sales rep, wasn’t just helpful — he was like a guide sent by the Truck Gods themselves. He knew every roar, every horsepower, every hidden feature of the Raptor like some kind of mystical sage. He didn’t sell me a truck… he unleashed destiny. Then appeared General Sales Manager Nick — the commanding presence who sealed the deal with the authority of a man who has seen countless heroes rise behind the wheel of a Ford. Smooth. Efficient. A dealership general who ensures victory for all who walk through those doors. The Raptor fob hit my hand and I swear I heard a faint choir of angels. The paperwork? A blur. The test drive? A life-altering event....Seriously. I didn’t just drive off the lot — I launched into a new chapter of my life. If you’re thinking about getting a Ford, do yourself a favor: Go to Golf Mill Ford. Seek out Jimmy and Nick. They won’t just sell you a vehicle… They’ll rewrite your story.

Brought my car in for regular maintenance and Gary made the whole process really smooth. Everything was well organized, and once the service was done, he went over all the details with me. I was impressed with how easy it all was and would definitely recommend this place.