Used Ford Explorer for sale near Chicopee, MA

This dealership is responsive, helpful and great to work with. I found a vehicle I liked on cars.com, messaged them and they responded within 10 minutes. I purchased the vehicle living in the Chicago area and you would have thought I was down the street because of how easy it was to work with them and to make a deal. Adam

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

I recently purchased an Acura RDX from this dealership, my salesperson, Sarah Steck, was fantastic she made the car buying experience very easy. Sarah and the whole team were very knowledgeable and professional.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Very nice low pressure dealership. The sale person was very respectful

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I recently traded in my 2018 Explorer Sport for a used 2023 Explorer ST from Marcotte Ford in Holyoke MA,. The salesperson I worked with was Andrew Tasini. He was pleasant, knowledgeable, with no pressure and very easy to work with. We were able to come to an agreement that was good for all of us us, and we ended up buying the Explorer. All in all a great experience and I will definitely be going back to them for my next car purchase.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

I have been to many dealerships in the past, throughout Connecticut. Enfield Kia dealership has taken on a uniquely different approach. A working together, a professional caring team behind the scenes. Justin Jackson, worked with exceptionally diligence, his, “NO pressure” quiet awareness of a personal situation helped this team to excellence..There were bumps, there are always bumps making a major purchase but J J ‘s experiences, understandings and knowledge, gently flattened that paper to sign, bringing me to Shawn. Under pressure having many consecutive sales that afternoon to get excited customer's into their new car. His efficiency and thoroughness as I left, had NOT one after thought of any questions. Shawn explained every detail of the process, as we moved from one signature to another, answering my questions and noted certain things for my better understanding. This team, We feel, was outstanding, secure and trustworthy. Wouldn’t purchase a car anywhere else now.. Thank you , Carol

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

AAA towed my 2014 Lincoln from Northampton, MA to East Hartford. He said it was the starter. Hoffman could not replicate problem ...had car three days. Took home. Same no start the next day. Hoffman sent Mobile Hoffman who said it was the starter. Tow truck from Hoffman said it was starter. Finally replaced. It now starts. 80,000 miles rolled over today. I love my Lincoln

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Uncomfortable to have all the men working during my purchasing stare and make uncomfortable comments was horrible. The sales person I worked with was fine and tried his best to make the experience positive.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

This was our second time working with Derrick Buccacio and finding a vehicle we love. Derrick is always personable and professional. He doesn’t pressure you into things and is honest. One thing that stands out with me about him is he always gets back to you whether he thinks he’s making a sale or not. A lot of salesmen I notice only care to contact you back if they think they’re making money off you. Derrick always gets back to our questions and concerns regardless. To us that says a lot about his character and makes us always wants to go through him to get a vehicle. We highly recommend Derrick to anyone.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Very friendly professional team ..no preasure at all very helpful a total pleasure to work with.Would send famliy and friends to them .

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Lisa Caputo is the reason for returning to this particular Hyundai Dealership - She is always very helpful and very knowledgable! This is our third purchase with Lisa and we have recomended her to many friends and family that have also purchased a vechicle! We will return eventually for our Fourth buy!!!! C. LeBlanc G. Sinsigallo

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Happy with the accord i purchased. Great communication. Satisfied customer. Second car I purchased in the last 8 years from here. Dave helped me step by step.

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

I have owned Toyota and Honda vehicles for years. I love the space and comfort of my Ford Explorer. However I'm at 68k miles and just had to have my transmission rebuilt. If I didn't love the comfort and ride of this vehicle so much, I would trade it in tomorrow. I have my fingers crossed and praying this vehicle will hold out to 200k miles.

Great service and responsive with all inquiries. Moe was the best and knew what I needed to find and walk out with a great deal

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Caught salesman in a lie. Bought car anyway. Paid cheap money, fixed what was wrong, flipped car, made $2500 clear. Beware OF $250. PAPERWORK FEE. Don't pay it. Negotiate price, never pay fee.

Great vehicle went to Syracuse NY. For Nationals drove nice very comfortable not bad on gas seems very dependable hope to keep for a long time

I've been a customer for about 8 years and have never been dissatisfied with the service and sales department. The service associate Peter Busher informs me of every aspect of service for our Volvo's. We have Tony Dinino perform all the service and we leave with confidence of peace of mind that it was done correctly. Our sales rep Vecdet was able to find me a great S60 that's been pure joy to drive. These are the reasons that keep me coming back and allow me to give Gengras Volvo a 10 rating.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Courteous, friendly, clean show room. The application process was very smooth and simple. Very trustworthy.

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.