I was very happy with the service department. Al gave me a competitive quote on tires and made my decision easy. Four new tires, oil change, state inspection and four wheel alignment. I've been buying vehicles from Sanders for 38 years. Bought my last truck from them in 2016. That was a good experience. Was going to buy again earlier this year but felt like I was getting hussled. Probably won't buy again from Sanders but will continue to use the Service Department. They are always easy to deal with.
2019 Ford Explorer XLT Review
Proud new owner of a Ford Explorer
by Bill98038 from Maple Valley, WA
May 14, 2019
5
Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.
Helpful, stress free, and all around pleasureable experience
by 3Roblesgya from DealerRater.com
December 3, 2018
4.9 (768 reviews)
I felt from the time I walked in the door that that this dealership was different than what I had dealt with before. They were friendly, but not overbearing. They found out what I wanted and did everything they could to help me find exactly what it was I was looking for. Because of my family size I had to have a third row vehicle. They first tried me on all the used vehicles they had that fit my criteria,(other than 3rd row, price was my main criteria , but nothing in used worked. They kept working on it and found a beautiful brand new 2018 Acadia that was everything I hoped for. I drove it home and showed my wife her new vehicle and she was extatic. I forgot to mention this Acadia had $6000 in rebates, so it fit right into the price I was looking for. Thank you Charles, Luke, and Wayne! You guys are great!
2018 Ford Explorer XLT Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
Chris, Mgr and salesman John Squires made this a very pleasant purchase experience. When situation arose they handled immediately. Need a car please visit...first?😁
2015 Ford Explorer XLT Review
Most spacious and comfortable car I've had!
by Doctor B from Clovis, CA
April 12, 2019
5
This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.
I was looking for a hard to find truck and Holly Ridge Auto Mart had one that fit my criteria. I live 250 miles away so I had a lot of questions and special requests before I made the decision to road trip down there to test drive the vehicle. Bill and Brandy shot some very specific videos and pictures to give me every chance to look at this vehicle in its entirety. Very prompt responses and quality videos and photos gave me the confidence to make the trip and it was worth it for sure. The truck looked even better in person. It was better than advertised in my opinion and I made a security deposit to reserve the truck long enough for me to go home and get the check! Out of state customers, don’t hesitate if you think you may have found your next vehicle at Holly Ridge Auto Mart. Top notch service!
2016 Ford Explorer Limited Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
Very low pressure sales environment, which I liked. I went there with a specific vehicle in mind, they didn't try to sell me on something else. Left me be to inspect the vehicle and test drive it without hovering over my shoulder. I was looking at a 2003 Toyota 4Runner. The vehicle was is great condition besides needing a few minor mechanical repairs. The salesmen was willing to negotiate on the price with an agreed upon estimate of cost for the repairs I noted. I would definitely recommend this dealership. I would just note that you should know a little about cars or have someone who does go with you. I only say that because they did not have an onsite mechanic to discuss issues with the vehicle or what has been done to it. Overall a very good buying experience!
2013 Ford Explorer Limited Review
Its been a great family car, especially for trips.
by sowens from Aledo, TX
May 14, 2019
5
This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.
Great Customer Service and the Friendliest people to work with. I will never shop or go to another Ford dealership! Chris was the absolute best to work with!!
You all actually make me look forward to getting our routine maintenance done on our Equinox. The customer service is excellent. Also, the coffee, children's goodie bags, and nice waiting room make the wait a pleasant experience even with small children. Thank you!
2017 Ford Explorer Base Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
This review is in reference to my car dealer "Valarie". It was six months ago and I really wanted to trade in my used 2013 Ford Focus for a Hybrid rental. I thought my credit was clear of bankruptcy was over, but because of my inexperience in the matter I was not. I also had a bad day, which left me a wounded crying mess in Valarie's office.The thing I noticed was that Valarie seemed to stay focused and concerned to my pain and the reasons why I was in financial straights. I cried and Valarie told me that she was going to keep in touch with me and she was going to get me in a new car. I left 45 mins later. August 7th was my birthday, my phone rang and it was Valarie! I was completely surprised and happy that she called me on this happy day. On August 24th I was sitting at my desk at work and not expecting anything good because I am still recovering from a horrific fall. Valarie phoned me ashed me a couple of questions the next thing I know, it's 4 o'clock and I am heading to Sanders Ford on Lejeune Blvd. Incredibly enough, we went for a test drive in my BRAND NEW RUBY RED FORD FUSION!!!! WHEN WE GOT BACK TO THE DEALERSHIP, I RANG THE COW BELLS AND WAITED FOR MY 2017 TO COME TO ME AT THE FRONT OF THE DEALERSHIP. I AM STILL OVER THE SOLAR ECLIPSE DUE TO THIS SPECIAL MOMENT. I grew up poor and everything i ever owned was a hand me down, but not my "RUBY RED". That's her name and i am going to buy my daughters car from Valarie and will always be a FORD WOMAN, BECAUSE VALARIE SAID, " I'M GOING TO KEEP UP WITH YOU AND WE ARE GOING TO BUY YOU A NEW CAR RHONDA! VALARIE IS TRUTHFUL, HONEST AND LOVES HER JOB! THIS IS WHY I WILL ALWAYS BE A FORD WOMAN AND BUY MY NEXT CAR FROM VALARIE! VALARIE DESERVES A REWARD FOR HER POSITIVE ENERGY AND STICKS TO HER WORD. SHE IS AN AMAZING WOMAN AND I WILL NEVER FORGET HER.. I LOVE HER GOD BLESS SANDERS FOR IN JACKSONVILLE. BEFORE I GO I ALSO WANT TO SAY THAT MANY PEOPLE IN JACKSONVILLE GO OUT OF TOWN TO PURCHASE A VEHICLE, WHEN ALL THEY HAVE TO DO IS WORK WITH A COMPASSIONATE, COMPETENT AND TRUTHFUL DEALERSHIP THAT CARES ABOUT THE PEOPLE NOT JUST THE SALE! I AM LIVING PROOF. C/o Rhonda Mobley aka Ruby Red
2018 Ford Explorer XLT Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
I???ve been through 3 cars now and they have all had something wrong with it. It???s like I have bad luck with cars!! Originally came in for service due to my 2013 Ford Focus having a transmission issue for the SECOND time.. a question popped up in my husband???s head.. what if we trade this car in???? Met a wonderful lady, Valeri, who helped us pick this brand new baby.... awesome customer service and salesperson. One of the best I???ve been through yet!! would definitely recommend this Ford dealership to anyone who???s looking to buy a new car :)
2018 Ford Explorer XLT Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
I have been bringing my 2013 F-150 here for the past 3 years, since we're moved here from Delaware. Now that I have purchased a 2018 F-150 Lariat, I will continue to bring our top Sanders Ford fire all of its oil changes and tire rotations. I have not had any major problems with either of my trucks that have needed dealership support.
2017 Ford Explorer sport Review
Stylish and great performance. Very pleased
by Ford_Guy40 from Milwaukee,WI
March 30, 2019
5
This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.
Came in looking to buy a new truck with unrealistic expectations on price. Staff was very helpful and got me into a lightly used truck with higher trim level than I thought I would be able to afford(). Overall I was very impressed with salesperson's knowledge and tenacity to get me the an exceptional vehicle at a really good price.
2015 Ford Explorer XLT Review
Nice, but Ford needs to fix their SYNC problem
by NadineMN from MN
April 5, 2019
4
Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.
by Indiana Irish from Columbus Indiana & Tennessee
March 30, 2019
4
The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.
This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.
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