First I got internet salesman, then when I arrived at the dealership I was referred to another salesman. I was told the car was not at dealership.....then after I bought the car and finished with the finance office, I never saw
the salesman again to congratulate me nor to instruct on new vehicle!!!
I have went to these guys twice and both times I have been not let down. I highly recommend this business and Jesse and Fabian always give me great service. They have a great selection with even better prices. I appreciate them so much.
My car blew a rod approximately a week ago, so I needed a new car ASAP. I spent 5-6 hours perusing various car lots to no avail. I was exhausted, to say the least. Finally decided to drive to Deep Park because of their tremendous selection of cars. Met Marcus and I could tell right away that he wasn't interested in selling me something that I just "kindof" liked-to make a deal and a quick buck. He was very patient, letting me test drive a couple of cars, even one car numerous times. I decided on a Mazda, purchased it and drove home. When I got home, I quickly realized that I made the wrong decision, and I wanted another car I was looking at on the lot- a Volkswagen Eos. Marcus and his team allowed me to return the Mazda and trade it for the Volkswagen- no problem!!! If you are looking for a dealership that's only goal is to make the customer truly happy, you found it!
Bought an 06 Duramax a few months back and it's been the most reliable vehicle I have ever owned. And that's taking into consideration plenty of cars I've driven straight off the lot. Working with Greg was phenomenal! He was patient and took into consideration my need for a truck and did not try to push me into a vehicle that did not work for me. If I ever feel the need to acquire something that doesn't drink so much fuel, I'll be back! Thanks Greg :)!
My purchase from Sterling automotive and Ryan was the best experience I have ever had. Zero pressure, zero price haggling, was able to drive any truck I wanted. Ryan was able to answer all my questions about each truck. It’s nice to know I have an honest place to buy my next vehicle.
I purchased a CPO vehicle from Signature Ford. The process could not have been easier. No stress, no hassle, no pressure and the process was quick. Randy was great to deal with. My vehicle was ready when promised and immaculate. I highly recommend.
This is an honest business. My son bought a Jeep here and it turned out to have a bad engine. These guys replaced the motor within a couple of days. Wow! I am so impressed with this business. Will recommend every Chance I get!
This is a honest hardworking family owned business and the quality and pricing of cars they deliver are top notch!
I called CarPros late on a Saturday evening after leaving a very disappointing appointment at a local dealership. Although it was after hours and they were closed the owner of CarPros told me he would stay so I could see the VW I had seen advertised online. This was exceptional customer service and instantly made me feel valued.
The first thank that I noticed was that the quality of the cars here were exceptional! Clean and all of them well serviced. Pictures did not even do the VW CC justice and I found the car the cleanest and by far the best quality of all the VW's I had seen at other places. It is obvious the owner is very selective about the cars he buys and sells.
The owner and his wife and son entertained several followup calls from me asking questions and even made an appointment for my mechanic friend to see the car on a day they were closed.
When I had expressed concern over the brakes during a test drive the owner assured me he would have them checked out and serviced again and he did what he said he would and even texted me a photo of the car up on the lift getting checked out.
The entire process made me feel so assured and confident that I was working with honest and caring people.
I am now a proud and very happy owner of a 2014 VW CC! Thank you CarPros!!!
This was the second time I went here. And it won't be the last. Emon is a great guy and I completely trust him, which is why I came back. He hasn't steered me wrong and I will most definitely be back as long as I am in the area and need a new car.
My mother came in looking for an SUV and found a golden Nissan Murano that caught her attention. We were a little uncertain about buying it at first since we did not have all of the money to purchase it right away, but Jerry was incredibly nice and honest with us and allowed us to pay in monthly installments. After thousands of miles, it's the best car she's ever had and with no problems at all.
My parents were helping me search for a reliable car for my cross-country trip and while driving along Boston Road their eyes caught a Subaru Legacy Outback on the lot of Boston Road Best Motors so they made a U-turn and went in to take a closer look. They liked what they saw, and had their questions answered by Jerry, who, by-the-way is t h e b e s t sales professional in the automobile sales industry. With no pressure by Jerry to make a purchase, they made an offer and a couple of days later they purchased the vehicle.
Now two months and a road trip of over 3,500 miles later, my car performs like a champion.
This was the best deal my parents ever got, and the coolest gift I’ve received.
Thanks Mom & Dad, and Thanks Jerry for your honesty, sincerity, and professionalism!
Frank and Gina are the best at their trade! They are personable, caring, and strive for the best possible experience for their customers! They picked me up at that airport and ensured the car was in tip top shape. I just enjoyed looking at all the other models in their inventory as there were many great deals on their lot! All of the paperwork sailed through in Indiana. Thank you both! I hope to purchase my next vehicle from them!
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
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