We purchased a 2018 CR-V from Nikole at Heritage Bel Air Honda in April. I???ve been driving a Pilot for a while, but the new CR-V is so good in every aspect, include the safety suite, that I wanted one for myself. The entire process at Heritage, including the pricing, was easy and you won???t find a more knowledgeable, helpful and dedicated sales expert than Nikole anywhere!
Rob, the bodyshop manager, was very courteous and kept me informed throughout the 3 weeks of repairs. He dealt with the insurance adjuster multiple times to make sure the damage from the accident was properly repaired. I highly recommend Keene
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
Nathaniel Burgess really helped with my decision. Had me drive different versions of what I wanted to make sure I got the right SUV. Answered all questions and was very patient with my back and forth on models. Got a great vehicle at a great price.
Nathaniel Burgess Was awesome from the moment we met at the dealership. He understood my needs by asking all the right questions during the process and was super professional friendly and had great manners.
I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
I have to say .. my husband and I had a wonderful experience buying our cars from Steve Cruz at Norris Acura. His knowledge of the vehicles and their incentives were a steal for sure! Thanks for the two beautiful vehicles we got to take home! Merry Christmas to us!!
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