Had a great experience here. Found the vehicle listed online and made an email inquiry. The dealer responded swiftly and we were able to set up a test drive. The vehicle was used but very clean and in good working condition. They never tried to represent the van as amything other than what it was or sell me anything i did not need. They were not pushy and made the entire experience as pleasant as possible. I will definitely check them out again before my next vehicle purchase.
In most of the requests for repairs, it was a good experience. My only problem with your Service has been the time element. In one case, I was told to bring my car in for the requested repairs in about 10 days. In a recent and other times the repairs for my Wife's car and my car took over a week to complete. This time element situations may require management to be more conscientious of your client's time needs.
Ryan Eilts helped me in 106 degree weather, and had a smile on his face the whole time! He sold me on my favorite car purchase so far! He also helped us get the lowest interest rate, and best deal! Thanks Michael’s Chevrolet!
I purchased a used Toyota 4Runner. All the staff at this dealership is so courteous, professional, treats you like a real human/not a sales quota number.
They treated me like MY time was valuable. I drove numerous cars, chose the 4Runner, had my paperwork done and off the lot in 45 minutes. I felt like they truly valued me as a customer and sell great cars at a true value.
I HIGHLY recommend checking out this dealership before buying a car.
I absolutely love my car and everyone at Lithia Ford knows my car inside and out! I know it will be well taken care of. Nick actually reminded me about my recalled door latches so, I was able to get everything done all at the same time, saving me another trip back to Fresno.
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