Had the pleasure of buying a used truck at Dales. Great selection and easy going staff. I’ll send my friends and family for sure! The way buying a used truck should be! Thanks for “Doing it Different”!
Great buying experience and great selection of vehicles. I will surely be headed back to this dealer for future purchases. I found this place through word of mouth glad that I had listened to the recommendation.
Dan and Alex gave me a fair estimate price in part exchange before i travelled down to Summercourt and stood by the price when i part exchanged. All in all the experience was excellent with no sales pressure and would be happy to return again for another car in the future.
Very easy to look at and test drive the vehicle i purchased . the salesman were not pushy and let us look at and test drive as many as we wanted until we found the right one. No pressure sales ,friendly salesman easy finance and all prices are negotiable spent about 1.5 hours looking and completing the purchase. (Great experience)
Went in looking for a new truck to best for my needs, which ended up being a base model. I experience zero pressure into buying more than I wanted or needed, Nik listened to my needs while prequalifying even after I asked to look at higher level trims. Nik, allowed me to make my decision, was patient answering any questions I had. Once I made my choice, he was over eager to continue the process as fast as possible but still giving additional time to look over the paperwork. The staff from the General Manager to the lot attendants provided a warm welcome with an offer any assistance.
The salesmen I had worked very hard to find me a car that would keep my payments as low as possible. I dropped by to look at a VW but they "thought" it had been sold. One of the salesmen drove up in a 2013 Hyundai Santa Fe. The exterior had not been washed nor the inside of the windshield. I bought the car and after having it washed, I realized there were scratches and dents all over the car. In my opinion, the car was purposely left dirty to camouflage the exterior damage. Scratches too deep to be buffed out. Dents could not be repaired by the dent remover.
I was out browsing around for another vehicle to replace my current one. I found our salesman to be very informative, helpful and professional. I can't afford it just yet, but will be back soon. I had a great experience with all of the staff.
Crosspointe went above and beyond to find us our perfect car. They listened to what we wanted and respected our budget. We were never pressured into anything and it made the process so easy. Our salemen Doung, even texted me to show me more cars after our first initial visit and kept me in the loop of their inventory. We will recommend them to everyone we know!
The guy that helped us was awesome. This place in general I really liked. Not the typical used car lot. I work in customer service and I do whatever I can to make people happy. I was very excited to get a new (used) car. I assume normally when walking off a lot that the car looks brand new inside and out. They knew we were coming to look at the car, yet the outside was filthy dirty and the inside had dirt all over the floor boards, dog hair in the back seat and crumbs in the cup holder. They had a manager driving the car around as his daily driver. Why they didn't clean the car before putting it back on the lot blows my mind. It was really important to me to have a spotless car. I asked them to detail it but they said their detail crew doesn't work on the weekends. They pressure washed the outside of the car and sent us on our way. I took the car to get detailed and it cost $200. It would have been nice for them to at least offer for us to bring it back on Monday for them to detail. Nice people, but bad customer service.
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