I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
Nice for used
by Momof4 from Belgrade MT
January 14, 2019
Great "mom" vehicle. Lots of room for kids and groceries. Even oldest kid drove loved the way it handled. Nice style and comfortable interior! !!!
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
Perfect for my needs!
by SugarMama from Portage, IN
October 16, 2018
I deliver cakes and this car has plenty of flat surface to get my job done!!! Plus the ride is soooo smooth and comfortable. I LOVE IT!
I recommended Bob Bell in Glen Burnie, the process to buy my car was easy and there was never pressure to buy additional warranties.. They fill my gas tank!!!
Ford Flex Saved My Life
by Monie from NY
December 30, 2018
T-boned, and my door took the hit...jaws of life used to get me out...car did not roll because of the Flex wide and low style and their safety standards - superior quality safe vehicle by Ford... although it was totalled, I wasn't...and my pyrex cake plate made it too...bravo Ford. Can't wait to get another one someday..I'll fill that cake plate to celebrate when I do...Thanks for making The Flex 💪...sure had the muscle I needed that day!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Smoothest driving vehicle I've owned
by Mr_cat77 from Fond du Lac, WI
August 24, 2018
I've enjoyed driving this vehicle. It provides an excellent ride. Roomy, comfortable, and plenty of power. The AWD is awesome in winter. I love the Flex's body styling. It has great cargo room when needed. Seating for 7 comes in handy on occasion too.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Lots of room
by Groach from Minneapolis, mn
June 10, 2018
Great 3rd row seating, and still truck room. Like. The way it handles. Very safe vehicle for a family. Will be buying one very soon!
Steve Sherman rocks! I am so glad I chose Heritage Catonsville Subaru and that I pre-selected Steve to be my salesperson. Best car-buying experience of my life.
Good looking style & functional cargo & passenger
by Tom Finnegan from Willow Springs, IL
January 14, 2019
The car is perfect for cargo & passenger space, rides great & looks cool! The car handles the road very well & has a smooth ride for a large vehicle. Vehicle warms up quick in winter & has great sight lines & blind spot mirrors make car a safe & enjoyable experience.
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
Disappointed in fuel economy.
by Slick50 from London ontario
December 29, 2018
Lots of room inside comfortable on long trips , too many steps for radio and navigation poor fuel economy , Ford product with Lincoln price
Terri Anistead was a warm, professional and wonderful salesman. I was impressed with the no mess no fuss flow of the overall process. I was able to say what I want to put down, what price range I want to stay in. Terri followed my ques and not the other way around. What a pleasure. I had a family member go through drive time and I was not sure if it was a good choice. I can see why they picked Drive Time. Thumbs up!
The Flex is the perfect car.
by ToniR from Cathlamet, WA
December 6, 2018
Everything we needed and wanted. Leg room throughout, comfortable seats, electric everything, and styling I’ve admired from the year it was introduced. It’s a pleasure to drive.
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
Super comfortable vehicle
by BradH from Grandville Mi
November 28, 2018
We replaced our 2009 Flex with a 2017 Flex. We have loved our 2 Flex’s and are very pleased with the updates to the vehicle in the 8 years between models.
Great vehicle. Great ride and a great value compared to other SUV’s. This is our 2nd Flex and we love them! We looked at other SUV’s but kept coming back to the Flex. I honestly don’t know why anyone would buy anything thing else!!
Really enjoyed working with Darcars VW. Eduardo was a great salesman, finance was quick & hassle free. I???ll be going back for the R model
Not what I thought
by Ticked off 67 from Williamsport Maryland
October 30, 2018
Bought it used from Carmax had 31,000 miles 4 months later won’t start now has 35,000 miles got towed to dealer and of course it’s not the fuel pump because that is covered under warranty it’s the electric module that makes fuel pump work . So now I have to pay 3 00.00 some dollars. But yet I see all kind of people posting about this part really Ford . First Ford Never again back to Chevrolet
As always the friendliness and level of service was excellent. The work was done in a timely fashion and we were in and out in less than an hour. Also as always I do believe the level of service should be matched by a courtesy of vacuuming the interior--this is my only caveat to a great experience.
3rd flex we have owned
by lakeside living from stephens city va.
December 13, 2018
we love it. most comfortable ride of any vehicle we have ever owned. this year's interior is top notch. even our 18 year old son loves it.
I am currently on my second Flex I had a 2010 SEL which was great for a family with four teenagers. It had the two captin chairs in the front the bench second row and third row. 2 soccer players room for all their equipment. It was a great car so good in fact that in 2016 I traded up for a limited which is even more awesome than my first it has four captain chairs dual air conditioning front and back push button start and automatic lift hatch it also has navigation and sync 3 which is a big upgrade from the original sync. This car also has remote start. The best part for me is I can actually tow this car behind my RV without a problem at all and without putting any miles on the odometer. I highly recommend it.
I drove over 2 hours to come to this dealership and glad I did! Nothing but amazing people and great service ! Was honest and straight forward with all my numbers so I got down there there was no confusion ! Thank you guys !toms
My favorite car ever!
by Lawnmowergirl from Alto Pass, IL
November 5, 2018
It's comfortable and can hold a lot of items for a farm family (bags of chicken feed, lumber etc.). It also can hold all my friends to go to the movies. And it's low enough for my 95 year-old friend to easily get into the front seat.
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
Ford flex im in love
by DaniellaSS from Daytona beach, fl
September 24, 2018
Thie car was not only asthetically pleasing exterior amd interior, it has sixth row seating, drives smooth, motor feels strong. Best car ive owned in ten years i absolutely love it. Ive owned a few Nissans, a few corollas, and a ford taurus, and i must say the flex has beat them all in my heart.
The sales Terry Hart was wonderful he answered all my questions and I never felt pressured into buying the car I told him what I wanted and the color I wanted he made sure I was pleased and satisfied with my purchase have no complaints Great job Terry Hart
It's an SUV... emphasis on the S.
by Ed from Minnesota from Redwood Falls, Minnesota
October 26, 2018
This car is so zippy! The fact that I can pick up large amounts of gravel every time I leave my driveway. Our flex is now nearly 5 years old with over 100000 milesand I would still, 100%chose it over our 2018 VW Atlas. I noticed alot of reviews saying the seats are not supportive. THIS IS OPINION!!!! Both me and the rest of our family enjoy the soft seats that don't have "supportive" sides that jam into us at every akward angle possible. But truly this car is so fun and fast to drive. The only negative we have is the gas tank is not the world's largest. (May have to do with my driving habits as well).
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