I had a howling rear wheel bearing needed to be changed. Because of the age of the car and the rust buildup on the assembly, the estimate was $500 plus. As a 72 year old Viet Nam veteran, this would mean that I would have to give up things to pay for it. Much to my surprise, a Service Tech named Duane successfully tried and implemented an unorthodox method of replacing the bearing. That reduced the cost down to $247. He is my hero. I have always had good luck with Hart Ford but this experience was the best. I cannot say enough to express my appreciation of the whole crew over there: Jerry, Andrew, and several more whose names I don't know.
I went to multiple dealerships with a very picky list of requirements for my purchase, and Richardson’s was the ONLY dealership that actually cared enough to listen, and didn’t real me in with a car that they “just sold” and try to send me off in something else.
I was beyond impressed with the customer service, and the ease of the entire car buying process. They worked out a deal for me that was far better than any other dealership offered, let me drive my car for a few days before I purchased it so I could be sure it’s the one I wanted.
I dealt directly with the owner, Larry, and Dennis at the ford store.
There won’t be another dealer that will get my business from here on out. Richardson’s is worth the drive!!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.