Used 2015 Ford Focus hatchbacks for sale near me

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Really good car. Bought my focus 2 years ago, and it was amazing deal. Was by the far best deal on the lot. There was a Corolla on the lot, which was way older, had a higher mileage, and was $500 more. I said no way, stick it Toyota. I’m going American, and I am so glad I made that choice. My focus didn’t disappoint me at all, with a well designed well thought out interior design, and sporty exterior styling. Very comfortable and quiet ride. And impressive gas mileage. 37 MPG on the highway, and around town about 33. Awesome gas mileage, and it only costs me $50 a week for a full tank. Been pretty reliable, did have a few little transmission hiccups. But took it in and were soon fixed under warranty. Other than that, no other reliability problems to report in two years of ownership. Definitely recommend this car.

I recently bought a used car from Avon Auto Brokers in Brockton, MA and had the best experience thanks to Robert Resende! He was incredibly nice and went above and beyond to accommodate my needs and made sure the car was in top shape prior to the pickup. He fixed and replaced anything that the car needed without being asked. The vehicle was in mint condition inside and out. He even noticed a crack in the windshield that was not apparent and had it replaced. New tires, brakes, oil change... you name it he had it done! He made the experience of purchasing a used vehicle easy and painless! I would highly recommend Robert Resende to anyone looking to buy a car!

The only thing I would say in gear 1 get vibration sudder like going up a hill ask the Mechanic to check it he says it’s like a vibration sudder not sure if this is what there meant to be like he said it’s fine apart from that no problem apart from need to sort the clutch

I bought my Impreza here in 2015 and have been coming here ever since. The always have the best service department employees, and in the past I have been frustrated with the customer review merit system of their employees, always finding my service liaison to no longer be there when I go in again. This is an upper management and corporate policy problem. Because I will tell you I have always, every time, received exemplary service. This time, Ioan aka Johnny took care of me. He was amazing! My son is in the automotive industry out of state as well, and with Johnny, he was the next best to having my son take care of me. He kept me informed of progress and findings very frequently, always making sure I was comfortable and asking if I needed anything. The facility of course is very comfortable and clean, with snacks and drinks available. I have loved this dealership since I first walked in May 2015, but today? Johnny went above and beyond and made the experience excellent. Thanks!

Was lucky enough to buy a used one with a religious service record and the DCT issues repaired and it's fantastic. Great gas mileage, roomy up front, nice features, stellar looking exterior, handles like a dream and sticks to the road. Did have the common EVAP purge issue a week after having it, but that was a cheap fix.

Great customer service. Exceeded my expectations. Found exactly what I was looking for. I had purchased a new Explorer 5 years ago and had the same great experience. Consistent through time.

This car Has everything I’m looking. From back camera ,motion starter, push to start , unlock on outside. I love it ! Thankful and Grateful

Service on the Ford Fusion I bought in 2016 was completed wile I waited. The recall was for the PCM, which involved a software update.

I love this little car. Heated seats, heated steering wheel. Spacious for a small vehicle. It is pretty awesome. Would recommend this car to anyone looking for something affordable and reliable

Isrsel here i just want to let you know I had such a great experience working with Candice. She kept me informed every step of the way and is very personable and a helpful person.

After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.

Excellent overall experience. Sales representative was not the most knowledgeable, but was very attentive. The facility was clean and sales did not apply pressure. Representative made several follow-up calls which were appropriate and helpful to my search.

I have never used ANY online shopping tool to buy a car, my experience was grand. Everyone in the dealership was knowledgeable and willing to help with any questions I had. The car was as described and the process was easy! Thank you Carmax!

Honestly, the best dealership in San Antonio. After checking multiple different dealerships, Dado and Goran really took their time to find a vehicle that would work for me. They were super friendly, knowledgeable, and really made this process smooth for me. If you’re looking for a trustworthy dealership that goes above and beyond, Dado Motors is the place to go. I can’t recommend them highly enough!

I’ve traded two vehicles with Carmax in San Antonio and I must say I’m very impressed with their customer service and their time that they give to the consumers. Patrick Burrows has been an amazing sales associates and I would recommend him to anyone that is wanting to trade in their vehicle

OMG I love my new Mercedes. It is all I wished for. It was a great choice. My husband purchased me. 2020 car for Christmas and I love it.

I had the best auto buying experience here in all my years. It went smoothly, so much easier than I expected. Robert Sala was great in every step of the process. He is an interesting and relatable conversationalist, he knows when to talk and when to listen, he's a good listener. I appreciate all the help he provided and would gladly recommend him and this dealership to anyone.

Bought a certified 2015 BMW 535. Ultra clean and low miles. Smooth transaction. Fair value for my trade in. Overall very pleased with staff and process.

My wife and I did our research knowing what would be a good price point for the vehicle that we wanted. Surprisingly, CarMax was offering the vehicle below what other dealers were advertising. We went to the Maple Shade dealership test drove a few cars with Erin. She was awesome and answered all of our questions. No hard sell at all and loved the thought that there were no doc or other hidden fees. Sticker price plus tax and NJMV fees. That's it. We noticed that a vehicle in Maine had low miles and was in the color we wanted. Paid the low transfer fee and it arrived in less than two weeks. We met with Mathew, who was covering for Erin, shown the car, took a test drive and "kicked the tires". I told him that we wanted to buy it and Carmax came in at a lower rate than our Credit Union. It took less than 2 hours from entering the dealership to driving off with the car. And did I say no doc or hidden fees.

Came in to buy a truck and Nash Ibrahim helped us get all the paper work done ASAP….wonderful!!!

A very positive purchase experience. The sales staff were friendly, helpful, and gave me plenty of time for the test drive and questions.

I had an exceptional experience selling my car through Custom Cars West. I started with a Kelley Blue Book value assessment and requested contact from interested dealers, and Shawn responded almost immediately. He called me right away to walk through the process, then stopped by the very next morning to see the car. He came fully prepared, was incredibly knowledgeable, and made the entire experience feel easy and straightforward. Within just a few minutes, we agreed on a more-than-fair price, completed all the paperwork, and he wrote me a check on the spot. The car was picked up the very next business day. This was — by far — the quickest, easiest, and best car-selling experience I’ve ever had. Shawn was thoughtful, kind, professional, and clearly knows what he’s doing. I truly couldn’t recommend Custom Cars West more highly. We’re planning an upcoming international move and will be selling one more car in the next couple of months — and I’ll absolutely be calling Shawn again without hesitation.

Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.

I was driving by and saw a car that caught my eye. My problem was I had very little credit, having bought my previous used cars with cash. I picked both Matt and Jeff's brains as to how the whole process works, how certain things affect interest rates and odds of getting an auto loan. They spent a lot of time answering all my questions. As to the vehicle, I purchased a 2007 Acura TL Type S that was priced $2500 below NADA retail value (23% below value). I usually love the haggling process, but with a car priced almost a quarter below NADA retail value, I didn't even bother haggling. The price was MORE than fair and the car was in pristine condition. The buying process was EASY considering I'm self-employed and my taxes don't quite show all of my income, if you know what I mean. So it was a challenge for Matt to get me approved. He worked on it for an entire day, calling me to ask me for bank statements, tax returns, etc. He went to bat for me and was able to get me approved with a local credit union instead of some high interest, high risk lender. The interest rate he was able to get me was also pretty fair. Of course it's not 1.99%, but it wasn't 24% either. In fact, it was a lot closer to 1.99% than it was 24%. This was my first time dealing with them. In fact, I had never even heard of them. It was merely by chance that I was driving by and saw the car I wanted on their lot. But I would recommend them to anyone. They were personable, they were honest with me about my situation, but most of all I felt like they really cared and they really went to bat for me. Never did I feel like they were "sleazy used car salespeople" like I've felt at other lots. It felt like I was working with a friend or a neighbor.