Used Ford Focus for Sale in Grand Rapids, MI

Easy to navigate facility; friendly honest people. Fair pricing, I didn’t feel overcharged. Quick auto repair service. Very clean waiting area with enough seating.

I love this car. I have the Titanium hatchback and it is super sporty and fun to drive. The interior is comfortable and everything is perfectly located for the driver's convenience. The push-button start and keyless entry mean no more fumbling for keys -- just leave them in a pocket or purse and go. Sony stereo sounds excellent with a subwoofer in the trunk. You can't go wrong with this model.

Your service folks were fine, but I am disappointed with Ford Motor Company with not dealing with my 2012 Ford Focus with known issues with the transmission/clutch operation history. I paid over $100 recently to get diagnosed with issue that was already known from previous dealer visits, and remedy was now quoted at over $1000 to fix. Runs the same as when I bought (rough shifting always, from day one as known issue with this model), and explained to anther Ford Dealer previously, but now is not eligible for extended warranty fix. Dealer would not fix under warranty earlier, before mileage limit exceeded.

Currently has over 300,000 Kms and aside for having to purchase a new battery for it after 8 years, I have just changed oil amd put fuel in it. It has endured 110 degrees in summer & - 40 in the winter. Still starts first time, every time. EXCELLENT CAR! Good going FORD!

I have a 39 month lease. Driving a 2017 Malibu. Service at least twice a year. Prompt and professional service.

I love the comfort and look of this car. It is perfect for what I need! It has all the "hands free" features which I love.

Very prompt turn around. Very clean and brite..Excellent service.

I love the brakes and the take off. it is a smooth ride and does not feel like a small car. The trunk is small but serviceable but the overall look is sporty.

I own the Ford Focus SEL 2017 hatchback Ruby Red. I love how smooth it runs. Good on Gas. Sporty look and rims are nice. Everyone likes it. The interior is good looking. Specially the LED lights in the interior and you can change them to any color it has that option! The trunk space is pretty good, also what I like is that I can put the seats down and have lots of room in the back. That's what makes it better of a hatchback than a regular car trunk space. Bluetooth is on point. Also the app called FordPass is amazing you can know anything about your car.

it is very comfy and hopeful well have this for a while and look forward to dealing with these men that work at poway dealership in the future due to the amazing service

This car has been nothing but reliable and road worthy. Brand new brakes and tires as well as semi-synthetic oil changes recently done. Air and Cabin filter changed first week of April. Car is ready to go to a new owner.

As my overall satisfaction remains, I have to disagree with the recommendation by serviceman Cody, that my air filter needed changing. As the Ford Service Center did not carry the type of filter I needed, I stopped at NAPA right next door to buy one and I'd change it myself. When I got home I removed the old one. Now, I do not profess to be a trained mechanic with a trained eye to recognize a dirty air filter. But I was expecting to find a dirty old caked up filter that was probably original factory installed. But the "old" filter looked like it was just installed a month ago. I replaced it anyway. I intend on taking the old filter and getting a second opinion on it's dirtiness. I will continue to bring my vehicle to Ford for servicing. Thanks. Dan Niedzwiecki

Excellent ride.. Very comfortable and safe car!! Extremly reliable.. Sleek and sexy but very very durable! I would buy this car over and over as I am loving It!!

Fast friendly, efficient service! Staff was able to pinpoint my issue, fix it and get me back on the road within the quoted time and cost.

I needed a car that was reliable and got good gas mileage. Also have 2 children in college, so had to be inexpensive. Surprising comfort and extras (bluetooth + aluminum wheels) for the price. Great gas mileage. Nice looking vehicle as well. Hate to part with it.

I have been a Ford owner my whole life, I came from a "Ford" family. My vehicle stalled out on me and I luckily chose the Keller ford dealership on Alpine. I use my vehicle for work and am very dependent on it to make a living. I am a Respiratory Therapist that does home health care and I have many patients that need help so its critical for me to make it to their homes. I made an appointment to have my vehicle looked at with Tracey Thompson. This young lady treated me with the most respect and professionalism that I have rarely seen. I just had a tune up done somewhere else and showed her the receipt on the work that I paid for. My prior tune up was only 10,000 miles ago and the prior mechanic didnt change my spark plugs or coil packs that I paid for and didnt even tighten the spark plugs that he did replace. Tracey brought this to my attention and I was able to have a fantastic running vehicle again. She called me and followed up on the appointment that I had made showed me honesty with an, "I care attitude" that is hard to find. I havnt been treated with so much courtesy and respect from a repair service before. I just wanted to personally thank Tracey Thompson and Keller Ford for the honesty and dedication to service that was givin. Ill never take my vehicle anywhere else because of this young lady. I hope this review reaches others so they know they can count on this dealerships integrity. Thanks again Tracey for your hard work, its really appreciated by me and the families that I count on me to help there loved ones.

This car has everything I was looking for. The heated seats, and mirrors is an excellent option. The stereo system sounds fantastic. It's very sharp looking and the gas mileage is a plus. I love this car.

Michael G. was our salesman and he was so nice and helpful. He went the extra mile and we appreciate it. The process for paperwork took quite a bit longer than expected, but we did buy a red Forte 🚗 and leased a blue Forte 🚙 the same day 😃. The finance team (1 poor lady handling three jobs at once) did great 👍🏻! We love our new vehicles and we really appreciate the service we were given thus far.

This car is stylish, comfortable and fun to drive. The miles per gallon are superb, it runs smooth and quiet. The inside is up to date with heated seats, MyKey, rear backup camera.

This is the 4th car we have bought from Unity Motors over the years. Ed is right up front and honest. Pricing is very fair and and vehicles are dependable and have served our family well for years. Great friendly service .

This car is a very reliable car, with good acceleration and good brakes. It includes cruise control and a backup camera. It is very cheap for its quality.

My recent purchase of a 2013 Honda Odyssey, as a birthday gift for my wife, and the purchase process was full of surprises or more appropriately a surprising lack of surprises. Like many who will read this I have purchased many vehicles overs the years and have had my fill of hidden flaws, blemishes and, undisclosed mechanical issues while shopping far a new car not to mention some of the unsavory sales tactics one must endure in what can be called "the car buying circus". My recent purchase from RiverTown Honda was quite surprising by the simple lack of surprises. After researching on several websites we were able to find the model we wanted and at cars.com I was able to locate the exact vehicle that would meet out needs with the options and history we were looking for. After a few emails, I spoke with them over the phone and worked out the numbers from a distance as I live over 100 miles from their location. I made the 2 hour drive and I arrived at RiverTown Honda earlier than the agreed upon time and even though, it was a busy Saturday morning in their service department I was greeted promptly and courteously and directed to Tony Grahl whom I had spoken with earlier in the week. That's when the surprises started. The vehicle I was there for was still in the detail bay but, we went to see it and give it a once over visual inspection, it passed, surprisingly everything was exactly as advertised with no blemishes or unseen door dings or anything I was not expecting. Once the detail was complete I was given the keys for a test drive and a brief explanation of the best route to take and I was off. I wasn't test driving a some new sportscar or exotic so, in reality, it wasn't a rush of excitement or adrenaline but, it drove out nicely, all of the features and optional equipment worked as designed and I was again surprised that there were no issues to be found. Then it came to the paperwork in the business office and again, they were surprisingly, straight forward and offered none of the typical car dealer add on pressure and shenanigans which are all to common when you are purchasing a vehicle. After all was said and done and I was driving my wife's new Odyssey home I found my self thinking "wow, no drama, no issues and surprisingly no surprises or stress" I can and will highly recommend RiverTown Honda and their entire crew, especially, Tony Grahl. Thank You very much for helping me achieve the cliche' "Happy wife = Happy Life"

Perfect size for me. Loaded with all the cool new feature - sunroof, Bluetooth, heated seats and steering wheel. Excellent gas mileage. Loads of storage in the trunk.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I bought my Ford Focus se flex fuel in 2016. I bought this vehicle as a rideshare vehicle. I drive this car 24/7 almost, pretty much non stop. Current mileage is 139,000 miles, still rides nice and mpg is 31.0. 90,000 miles the clutch in the 6 speed auto trans and even outside of the warranty Ford still replace it for free. I have only had to replace a upper oxygen sensor, evap tube/valve. Iam very happy that the focus has been this reliable. Iam sure with the mileage iam about due for a alternator or a water pump but that is normal, I love this car and its a testament of a rideshare driver who puts 500 miles a day in all traffic conditions that the Focus is a great vehicle and very reliable. Ford guy for life.

I inquired about a new F150 on their website. Salesperson got back to me right away. Answered my questions and was very helpful. Highly recommend....

I bought a 2014 with 47.ooo and had it 2 weeks and the double clutch went out and now the Ford dealer has it, I hope they fix it and it will last

Quality repair using genuine Ford parts. Great service and wonderful staff. Thanks, Smokey & staff//111

Replaced my 03 focus with 325000 mi. ( wrecked it). It has different transmission, will take a little getting used to. Everything else seems to be a good upgrade, wish they still had a 2 door.

I brought a car at this dealership a week ago, and Brain and also Doug made it easier for me to buy a used car that I been looking for awhile. I'm from Chicago and I drove all the way up to Michigan and if I had to do it again, I would!

The car is comfortable for everyone in my family. It has enough room in the back for my kids to sit and not be squished. Its really good on gas.

John was awesome in helping us find the perfect car for us. I leased three vehicles from another dealer and will never go back to them (Betten Baker) because the last time, we called ahead and told them exactly what we wanted and made an appointment to save time and it still took six hours. This time, we contacted John at lakeside, he had the cars ready when we showed up. We decided on a Buick Enclave and drove it home...45 minutes later. Amazing team!!!

The Ford Focus is good overall car especially when saving gas, it’s also good car for a little family and the exterior is really nice

The car was designed on a Euro model so to speak, Seems very continental, great engine, ok gas mileage, comfortable and seems to be more expensive than it is. Only "repair" issue was water pump covered by warranty, Definitely the manual was the way to go, easy to shift and fun driving, but my alternative reason was that everyone seemed to be complaining about the dual clutch auto which had issues of reliability but also drivers unaware of how to actually drive a dual clutch car. The main complaint is the fairly large number of recalls, the latest is for a faulty computer reading of the gas pressure valve which can leave it stuck and collapse the gas tank and even make the car inoperable, Still waiting for a letter when I can get it fixed. Never had a car failure due to a recall issue, but a pain in the derriere to have to take it in for them. Overall, got the car new for 11K so a good deal in the end for me. Once the bugs are handled, if you buy the manual you'll get a pretty fun cheap ride that serves most purposes,

Rides very well and has great gas mileage. a good size for small family. Currently have a 2004 focus and still drives good. Very easy to maintain and cost of repairs can be affordable.