Very easy to do business with. Friendly, low pressure. I felt like they were honest and straight forward. I got the van for the price I was looking to pay and they even did a little extra work that I asked for.
Contacted the dealer thru email and phone as I have been looking for a used vehicle. The dealer responses have always been helpful, cheerful and prompt in replies to my inquiries and questions. Great customer service. I would consider them for any future purchases and would definitely recommend them to a friend.
I bought a 2015 Lincoln MKZ from Denise and returned to buy a 2016 from her. Her ability in making me feel comfortable and assuring me my needs were met was her main concern, impressed me. I felt when I left there I had gotten the best car deal I could have gotten. regardless of dealership.. I feel like I can call on her at anytime and she'll be there to help. In fact it's happened on several occasions. She's someone I trust unconditionally.
We arrived an hour before they were scheduled to close and they were still more than willing to help us. About 3 of the staff members stayed late to make sure we left happy. They took extra time to find us the right kind of financing that worked for our budget. Excellent customer service and quality vehicles.
Was having problems with my 2013 2500 HD duramax traveling to Georgia from Michigan kept getting error messages on my DIC check engine I drove truck to Prince Chevrolet service met with service advisor Mykie Branham he diagnosed problems an fixed my truck washed it up called me to pick up truck now runs great experience was very professional it was nice to deal with a well mannered young gentleman
We took ad with us. They honored it and did not pressure us to buy other services - just explained the other services to us. In and out in less than 2 hours. They also gave us a great rate for 60 months. We would recommend.
While traveling cross country in my 2017 Winnebago, we blew an AC line 50 miles east of Amarillo on the 4th of July. The great service people at Gene Messer got us in before 8:00 am on the 5th and had the problem diagnosed by 10:00 am. Replacement part ordered, delivered and installed the next morning. Job completed and MH back on the road by 10:30 am. Great service, great people! They really helped minimize impact to our travel plans.
We were searching for a low mileage Toyota Tacoma within 100 miles of ZIP 50023. We found a great deal at Whitttrock on a 2016 Toyota Tacoma double cab with less than 3,000 miles priced at $34,500. We contacted Whittrock via internet and Nate Lengeling responded with a call and scheduled our appointment to view the truck. We traveled from Ankeny, IA to Carroll, IA and arrived on a Saturday afternoon. Nate prepared the truck for viewing and parked it in the garage out of the cold and cloudy day. He explained the background of the car and prepared the vehicle for our test drive. The test drive was amazing; no surprise to us as we have owned three Toyotas. We returned from the test drive confident in our decision to purchase the vehicle. Nate facilitated the sales process extremely well. We presented our trade in of a 2009 Ford F150 with 84,000 miles. He conducted his appraisal quickly and shared his observations for Q&A about the condition/back ground of the F150. He was very professional and completed the appraisal without buyer/seller tension. We counter offered on the appraisal and he diligently worked with Travis Aye to arrive at a mutual agreement. He understood our bottom line and visited with the Sales Manager twice to meet our needs. He was very professional and provided explanation about the trade in value and price of the Tacoma. Although we didn't come to an agreement on the trade in value and ultimately walked away from the sale, the overall sales experience at Whittrock was pleasant and professional. Nate listened to our needs and concerns and responded appropriately. As we were leaving the sales room, Travis Aye stopped us to see if we could meet in the middle from a numbers perspective. Travis was very kind in wanting to come to a mutual agreement and extended an additional price drop on the vehicle. Both Nate and Travis were wonderful to work with and I highly recommend Whittrock for their professionalism and non-pressure sales environment. Thank you!
Steve helped me find the Jeep I???ve been looking for over a year! He was very helpful as a first time buyer I was nervous but he made it very painless and easy. We will defiantly be going back to Steve for our next car next year!
I was shopping for a truck and they were very responsive and provided extra photos when asked. Ultimately ended up going with a different model truck from another dealer but that wasn't any fault of Auto Plex :) Don't hesitate to deal with them!
by Barbara & Gordon Jackson from Myrtle Beach, SC
November 3, 2018
David Ballard made our Car purchase extraordinary.East Coast Honda is #1. Highly recommend you going there. You won't have to look anywhere else. They'll have what you want/need.
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