Everything went smoothly and work-to-be-done was explained. I am an elderly woman and they do their best to be sure I understand what they are doing and what they feel should be taken care of with my older car. They are always very helpful.
Jason Inda was extremely helpful in buying a used car, took the time to showed me how to use all the features. Also followed up to see if everything was ok. So I would highly recommend seeing him for buying a car.
The only complaint was the buying process took along time.
Wow what an experience this was...pulled in dropped off the car with a nice young man named Eric. He took great care of me from the start, i never felt any pressure to buy anything he offered me only the services that I requested and gave me a great deal on them. I would definitely come back to Russ Darrow for any and all of my service work.
We have speen shopping around for a particular nice used truck and Horn Ford had one. We visited them on a Saturday and were treated very friendly - no high pressure. After a test drive we talked about the purchase of this vehicle. By Wednesday of the week we decided to make the purchase and the next Saturday we picked it up. Again, a very easy visit with the truck prepped and paperwork ready. After driving the truck home (3 hrs) and on the next day, we found a new issue with the truck. We informed Horn Ford of the issue and even though they were not obligated, they really stepped up and helped to resolve the issue. Much appreciated!
We worked with Joe to buy our vehicle. He was very straightforward with us. None of the typical car salesman tactics here. After some hassles at other dealers, we are happy to have purchased our vehicle at Russ Darrow Pre-Owned Direct!
I cannot say enough good things about the team at ultimate rides. Today they were able to not only get me into the vehicle I really wanted which was a big blue Dodge Ram pickup. They went out of their way to make sure I can get it at the payments I could afford. They were courteous they were helpful they answered my questions and most importantly they knocked it out of the park. They didn't treat me as if I were a Layman and they didn't treat me any differently than I would expect to be treated. I will definitely refer everyone I know to them if they're looking for a good quality used vehicle. They honestly price their vehicles and are very straightforward with them. Definitely buy again and I will be taking my new purchase to them for any repairs that may need a God forbid down the road. Thank you to the team of ultimate rides you knocked it out of the park
For 3 years I’ve been doing business with Dan Theimer and his wife Roxanne (owners) of Little Chute Auto & Gracy's Auto Body. To date, my wife and I have bought two vehicles and most recently had my vehicle repaired after having been in an accident. Each time the experience was nothing but positive. If you're looking to purchase a car at a fair price a visit to this dealer is a must. Dan makes the buying process easy and in no way pressured us to buy. He was patient, answered any questions we had and even let us take extended test drives on our own allowing us to be sure we were choosing the right vehicle. Dan also mentioned that he could find a vehicle for us if needed although he ended up having the right vehicle for us on the lot both times. A few weeks ago I was in an accident and went to see Dan for an estimate of the damage. Long story short he was able to complete the estimate right away for my insurance agent, worked directly with the insurance adjuster, ordered the parts and had my vehicle repaired all within 10 business days! Dan made the process easy by my not having to deal with the insurance adjuster and lining up a rental vehicle for me to drive while my car was being repaired. When I picked the vehicle up it was as if it never had been in an accident. The quality of work that was performed was top notch. Thanks Dan! If you are in the market for your next vehicle OR need quality body repairs give this dealer a try. I’m guessing you won’t be disappointed.
So-so facility. Service was ok but very busy. Car was not as nice as I had thought. I did not buy here, but I would look again.
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