The customer service was polite and sociable. I was able to test drive and look over the vehicle with no hassling. Sales staff was quite helpful over the phone, through email, and in person. The vehicle was as advertised and was purchased with no drama.
I bought a Ram ProMaster from Royal Motors was such an easy experience and I never felt pressured at all. Leo was very easy to deal with as well as his dad. After we decided on a price they wouldn't let me take it home until their mechanic made sure everything was working properly. The last thing that I appreciated was about a week after picking up the van Leo called me to let me know the auction dealer delivered an extra set of keys. Overall I felt they were looking for a lifelong customer rather than just making a one time sale.
Awesome traveling vehicle
by Beth from Hillsville, Va
July 26, 2018
Would certainly purchase this vehicle again. This is just the sort of van we were looking for. It is comfy and very roomy and our furbabies love it.
Our Salesman Jeff spent much time with us going over different vehicles and what would suit our needs. He gave excellent information and advice. Jeff handled the transaction smoothly and made sure everything was handled properly without hassel. He made it a pleasure to buy car from Pepmore.
I have had many vehicles in my lifetime with that being said, I can honestly tell you I have seen them all the scammers the xxxxxxxx the bait and switch adding fee's to your loan after you signed a contract. Well this place Certified Headquarters I have to say is the best I have ever been to. I called them asked them about a vehicle no games or tactics were played. I drove about 1 hour out of my way by passing all these other morons that I know will rip me off. I have to say I am glad I did we were met wit professionals from the sales floor all the way to the finance department. I dealt with Steve, and Jay. Very down to earth people the entire staff made us a family of 5 welcome and felt at home. We were in/out in under 1 hour and drove home that day with a great vehicle. It's been about 6 months now and they still call my home to ask how everything is going. They also remind me if I have any problems just call they will work with me. purchased 0n 5/26/2018 and love how we were treated every dealer and car sales company should work this way. No pressure just honest good people thank you all at Certified we are updating a review to show how thankful we are happy holidays. Best cars best deals next time when I am in the market I know where to go.
Very comfortable for a cargo van
by mk3250 from Arlington, VA
February 7, 2018
I really love it. I like it more than I thought I would when I bought it. The basic vinyl driver's seat is very comfortable and the vehicle handles like a car. Good pick up, not sluggish at all. Good turning ratio. The side view mirrors with blind spot mirrors incorporated provide excellent coverage so that I have no worries when changing lanes. Since I don't have back window glass, I had a back up camera installed and it works great. Good gas mileage for a work van- about 16 miles per gallon when empty. No complaints. I like that I can use regular gas and there is no engine knock under load. I added running boards which is a tremendous benefit when getting things out from the van and also putting things in. The interior is spacious and there is plenty of room to pack in a lot of stuff. I did not add shelving but kept the entire space available for carrying around tools and materials for the jobs. At first I wasn't sure of the new design (2015) but have gotten used to it and I really like it now. The overall styling of the van is great and a pleasure to drive.
I Got a 5 cars from this dealer. They are friendly and trustable.. I suggest everyone to get their car without hasitate.. Specially thanks to Ralph as a sales person very nice and friendly.
New generation styling and ergonomics,
by Nbry1911 from Charleston, sc
January 24, 2019
I was very pleased with the styling and ergonomics of the vehicle. I being rather tall it accommodated my height with comfort and ease of access. The new vans are finally meeting this generations styling, form and function.
Have to say that I had a very nice experience, dealing with sayville Ford. I had previously only used them for service over the last 10 year's. Now that I've experienced the sales department I have to say they're an all round great dealership. Thank you Paul Sure and
by Trish from Winter Haven FL
August 28, 2018
This is the perfect van for my large family. Comfortable, stylish, and easy to drive. More than enough space for passengers and all our stuff!
I just need to spend time talking to Joseph about pricing and financing, he made everything very simple, the whole process took about less 5 hours. Got the car for a price I felt was market value and reasonable for both parties. Even more importantly, he didn't try to BS me on pointless upsells and got me on my way. He is worth the wait.
Exceptionally comfortable to drive.
by Mike Bus from Newville, Pa.
December 14, 2018
This van is great! Very easy to drive with minimal blind spots that are common in a van. It travels up and down the Pa. Turnpike with a breeze and little crosswind problems.
Great job getting me out of my lease with little negative equity and into a beautiful 2014 Dodge Ram 1500. The salesman Jim Kelly is a pro and a straight shooter, he cares about his customers and the vehicle he is selling. Only con is the high interest rate you must accept to make the deal, but you can refinance with your own bank, small inconvenience for the great deal I received. I highly recommend Jim Kelly and this dealer.
Ford F-150 and f250andf350 all three truck I used
by Glamis from Calforina ,Lancaster city
August 12, 2018
Good long drive good gas and comfortable inside prefect for me that’s all only v8 that reason Iam pull trailer for camping glamis and dumont dune cool now no truck Iam stop drive for two years shop is try put computer chip seven time blow up so it been frusturted so I think I better get other truck same kind of truck I rather that’s all
I walked into Hassett Subaru and was greeted by Aladin Omar. He was very thorough in intruducing us to the Ascent, including a test drive. From start to finish Mr. Omar made our decition to purchase the Ascent very easy. Our complements to Hassett Subaru for having such a delightful employee. Jose Gregori
Pepmore Auto Sales gave me a great car purchasing experience. I was able to find something I liked and within my price range. They worked with me as far as any issues I had. Everyone at the dealership was welcoming and helpful. I highly recommend going Pepmore to purchase a vehicle.
I will highly recommend this place ! I went to buy a used Chrysler Sebring and Chris and his staff helped me as much as they can especially with helping with the minor downsides of the vehicle. I was extremely excited and impatient for the car and Chris met the needs and had the patience and helped and give me referral to other resources I may need
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