This is the first car and experience I've had at this dealership, and it was remarkable from the moment I arrived. Mike greeted me in the parking lot, was very relatable, no pressure to buy, and informative. He answered all my questions and the test drive and eventual demo over the weekend sold me. I went to UAC for a better towing vehicle, and the Ram 2500 is a great truck. I got 22 MPG round trip on a 500-mile weekend getaway. The finance team, sales manager, and GM were friendly and explained all the options in an informative (read, no high pressured sales tactics) way and I was in and out of the dealership in about an hour. Thanks Mike!
Not having had great experiences buying vehicles in the past my sister and brother-in law highly recommended Pingery, I knew I was looking for a truck and found one on their website I liked just not the color. I called Dave Scott he said it would take him a half hour to find it. The next day they had it in and we drove it on a Saturday and decided it was the one. The buying process is always what I dread but up front he gave my their price, with all of Ford's great rebates and my trade and down I have a truck I love and can afford. That was the most pleasant experience I've ever had I would buy their again.
car in for seat moving; found the problem .
asked for a lube forgot to do . said it'd take an hour, I thought that was long but said go ahead.
When it was finished I said I never had a lube job take so long.
Said they did several more item, like check brakes , wash windows that wasn't done and a couple of other items, including rotate tires WHICH I HAD DONE ONLY 2 WEEKS AGO, since this was my 1st time they should have told me what there lube job entails.
Called with multiple issues. They were able to get me in the following day. The service department was able to get everything resolved in a few hours, and worked with my extended warranty company to cover the repairs. The service department was top notch.
Thanks again Todd and the service crew at pingrey ford selah. They have helped me keep my Ford on the road for years. Thanks again service dept and techs. I would refer Pingreys for all service needs and issues.
Since 2012 I have been a customer of Pingrey Ford in Selah, Washington. My experience trading and purchasing new and used cars as well as servicing the vehicles has always been exceptional. Management, sales and customer service always reach out.
Brian Harris is the best place to buy a vehicle from they are friendly and work their butts off to getbyou the best deal. They go above and beyond to get you into a new car or truck. I recommend them to everyone I know that is looking to buy.
We've always been treated well at Stewart Subaru. Here's an example of good service - Katie H had to make a new receipt after some adjustments were made. I usually get a coupon for a car wash - well there wasn't one, no big deal. A few days later a coupon for the free car wash came in the mail. Awesome!
Service good.... issues with sales tactics for further repairs recommended. Dramatic, making it sound more urgent than needed. She came out and said my rear brakes were at 2mm or what ever, mentioned soon would be metal on metal and did i want to schedule...at that point i interupted and asked why this wasnt mentioned in July when i had my car serviced, tires rotated, and free inspection. The last time my brakes were mentioned was a couple years ago when they were at 4. (At that time it was recommended i start thinking about replacing them).. she and greg dug through my file and had no answer to my question. I then said i have to drive to CA the next week, and Greg said oh you will make it there... so i asked why the girl made it sound so urgent? Again no answer.
As always, we are treated with respect. Our questions are answered. We are made aware of what needs done and why. The staff are very competent, friendly, and courteous to us and, by our observation, to each other. It appears to be a good workplace environment.
Ruben Was super fun to work with he helped us out to get the best car for our needs. If you are looking for a good priced car this is the right place.
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