As always, my experience was excellent with the service dept. at J.O. Williams Ford. I came for a vehicle inspection, but they were able to work me in for an oil change that was needed also. I really appreciate the courteous service.
I would give them all a 5, but everything and everyone has room to improve. Overall, they have GREAT customer service and made my buying experience an easy one. I am a loan officer and I am very picky/ skeptical about purchasing new/ used auto's, but they stuck to their word the whole time! They even met me at the dealership on a Sunday to accommodate my schedule! Thanks, Tripp, Marty and Cleveland and the rest of the crew!
Excellent dealership in every way. I would recommend them to any one looking for a vehicle. Marty went above and beyond in finding the truck I was looking for. They were also very helpful in finding a used vehicle for us as well.
I would like to let you know that the dealership and sale staff are the best. I would recommend then to anybody that is looking to buy a vehicle. We had a salesman named Marty that helped us. He was very well informed on the product that he is selling. Go see Marty at Stanley ford for a layed back car buying time.
I was looking for a used vehicle for my son and we were told to contact Stanley ford by my boss. We did and ended up dealing with Marty and enjoyed the experience we had. I will tell everyone that I know that is looking for a vehicle to contact Marty and have a great experience also.
Our family has bought four vehicles from Stanley ford in the last two and half years. We have always talked to Marty when we did. Called him up and told him what we wanted and he always came thru for us. Love the home town dealer.
I have bought 4 vehicles from Stanley ford in the last 3 years. I have always dealt with Marty every time that I did. I have always been treated nice and was patient with me when I would change my mind in the middle of a deal. Just want to say thanks for that and will continue to buy from you and Marty.
Salesman were very friendly and had positive vibes. To be specific my salesman John Michael was extremely helpful, and I felt that he made me and my wife feel comfortable. Very professional and got the job done while also entertaining us. As went through the process of purchasing the vehicle he explained everything in great details and I could tell he cared about our needs for a great car. I look forward to the day I purchase another car. I know exactly the place to go 😎
Garrett Lane was a pleasure to work with. He made the process very fast, efficient and fun! Garrett did his best to make sure I satisfied befor signing papers and agreeing to anything. Very good buying experience, would recommend to anyone!
Shawn and Jose made this an awesome experience for my husband and I buying our first Mazda. I bought a certified used CX-5, with all the bells and whistles, and I'm really loving it. I traded in my dodge r/t, challenger, and I feel like the CX-5 was probably the best SUV, I could have replaced it with. Everyone was very friendly, and they tried hard to get us the best deal. I look forward to working with them again in the future. My only complaint is that I was a little taken back by them not going down from the asking price one bit, but they did offer to give me a little more for my trade-in, not as much as I was hoping, but everything worked out in the end. Overall I defiantly recommend!
I've had a great experience with their service department. Their prices are comparable to any oil change vendor, and they usually have coupons. The wait it time is reasonable, and the waiting room is comfortable with free wifi. The always wash and vacuum your car, too!
Had a great experience! BMW of Tyler has an amazing team that puts pride in helping their guests find what they are looking for! Great job!
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