My lease was up on my regal so I thought I would just get another one but they had changed them so Lisa suggested an Envision and i love it. Crippen makes buying a car easy so i will do this again in two years.
Worked with Brad and would work with him anytime. Fast and friendly experience with no pressure to buy. The used vehicle I was purchasing was pulling to the right and they performed an alignment. Afterwards it was still pulling and ask if they would rotate the tires, which they did. Pulled left, then. At least it was isolated to the tires and I appreciated Brad's patience and the service department for their speediness.
Got callback from sales person within few hours. He was nice. Did test drove and made offer. Unfortunately, vehicle sold when called next day. Service facility is ok, they do service fast, but quite expensive.
I am leasing a 2017 Ford Escape from Courtesy Ford in Okemos, MI. I also purchased a 2014 Ford Escape from this dealer. My family and I love our Escapes and we receive great service from Courtesy Ford.
This was my first experience purchasing a car on my own. As I started the process, I was feeling very anxious. I shopped around a bit and got nowhere near the attention I got here at Courtesy Ford. It was an easy choice who I was going to keep working with. They were fair, friendly, and overall kept me well informed throughout the process. They found the perfect vehicle for me and I would definitely come back again if I was in the market. Brian is awesome!
Got a couple of similar quotes to repair some rear end damage on my ruby red pride and joy. Rolled the dice with Courtesy due to their close proximity to work. A wiser choice I've never made! Angela back there impressed me.......friendly, knowledgeable, and ready to go......seemed my car was in and out in no time. Couldn't be happier with the results, and it was returned to me showroom clean. Thank you to her and the crew......I'd recommend them in a heartbeat.
Chris the body shop manager and Scott the painter did a great job repairing my cherished 1969 Corvette. The cracks were repaired and the front of the car re-painted. They finished on time and did a super job. What a pleasure!
Had my vehicle serviced with oil change and tire rotation. Everything was explained well and I was told of future services needed.
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