Russ and Jen are courteous and knowledgeable. They work with our schedules and know us by name. These two are the number one reason we continue to go to V & H.
Perfect Truck for Me
by luke3011 from Salsibury, NC
January 9, 2019
This is the perfect truck for me. I have a 2014 STX Sport. it looks good, has a nice big V8 with plenty of power and the interior room is amazing. I fit 6-guys in the cab with 8 golf bags in the back on a golf trip. Ford did well making the 2014 F-150.
Very helpful and knowledgeable when it came to my vehicles issue. I would definitely recommend this dealership to a friend and or family member for future.
Most comfortable and reliable vehicle I've owned.
by zznotop from Carmichael, CA
January 9, 2019
My Limited has heated and ventilated leather seats, twin turbo V6, sun/moon roof, nav, etc. Good acceleration, smooth ride, very comfortable seats front and rear and a fold down step built into the tailgate.
we called the dealership before we made the trip . everyone that we talked to was so helpful . we were greeted out in the lot by the car
and was treated very well worked out the deal and met with the business
manager and left with our new used car was the best experience ever at a Dealership
Best truck ever
by Truckfan from Seattle, WA
December 29, 2018
Truck is perfect in every way, and has met every need possible. Ecoboost engine is perfect for towing. Super crew Platinum is like owning a luxury SUV with the utility of a truck
Went car shopping and had a great experience at Rapids Ford. Shannon Witkus was our sales consultant and did a wonderful job helping us with this. I would highly recommend this sales staff.
Taurus 2016 looks good - falling apart
by Fix Or Repair Daily-thats Ford from Danbury, CT
December 24, 2018
Constantly at dealer. Flatbed twice. 35000 miles for latest issue . Sensor(s) went between gas tanks and cut off engine at 55 mph on highway. Filled up tanks night before but only took 8 gallons. Read 6 miles to empty. No one told me car has two tanks and must be kept even. Dealer said to ignore dash. Car at dealer for a week.
Replaced wipers 4 x. Horrible shaking when on. Went to Advanced auto parts. Bought better quality wipers. Great customer service, great wipers.
Flatbed again. Battery dead at 35k. Cell in battery went. My insurance went up $20 a month!!! due to calling roadside service. Not my fault.
Oil changed every 5k miles as told. Tires worn to nothing left . Michelin - never have them again. 35k and tires are shot. Trim falling off roof. Dealer wants me to pay $178 for one side alone,!
I am so unhappy with this Taurus. More like a walrus. Bought this car at 5k miles. Colonial Ford, Danbury CT nice staff.
ben and the guy at Rapids fords was outstanding in my car buying inexpensive. I will work with ben and Michael on my next purchase.
I am looking to buy...
by SpryGuy1 from Haddam, CT
January 2, 2019
and this is on my short list. The only draw back is it doesn't have AWD, but that is not a deal breaker w/me, my wife wants AWD. I'll be buying for me, to pass on to her when my driving days have passed. So her approval is important. About handling, it is wonderful and fast, rides like a much larger car. It is easy to enter, both front and back,and has plenty of trunk space, if you stay away from the "Energi" model.
Our salesman Snoop made buying our new Ford Edge very quick. He knew everything we needed to know about the car. It made our buying experience very good!
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
Was in there today and Ben helped us get into the truck we wanted, for the price we wanted. Friendly helpful staff and was willing to help us on price. Nice play area for kids and the facilities was in great shape and clean inside. Will definitely reach out if need anything in the future.
Fuel efficient truck that uses Flex Fuel.
by Dbryan51 from Chapel Hill, North Carolina
January 14, 2019
The truck was great on gas while still providing the power that Ford F-150's are known for. This truck has been incredible. Also has the ability to use Flex Fuel. Oklahoma Edition as well!
...to look at a Mustang Convertible I saw on Cars.com. Peg (internet), Shannon (sales) and Mike (finance) at Rapids Ford could not have made the entire experience easier or more pleasant. I will not hesitate to make the drive again when I need to buy a car!
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
Just purchased a 2016 Toyota Sienna from Rapids Ford. Honestly I can say I had my reservations about Rapids Ford but we had a really good experience. Our salesman Ben was friendly and kind he was not your typical pushy salesman who could care less what you want. It took us a lot of negotiation to get to a price and payment that I agreed to and he remained professional and kind throughout the process never showed even a little frustration which I appreciated. Michael in finance was also amazing just a great guy and explained everything and was so helpful with the process. Honestly the only reason for 4 stars instead of 5 is due to the absolutely ridiculous amount they gave me for a trade in but that was neither of these guys decision and I’m the one who ultimately agreed to it. Either way we absolute love our new van it’s perfect for our family and I would buy from them again.
Great looking and great handling vehicle
by Hneidere Outdoorsman from Catonsville, MD
January 14, 2019
I am very pleased with the Ford F-150 XLT 4x4 this truck is eveythat I was looking for in a truck. Has the 6 cylinder eco boost engine with 10 speed transmission, off-road package, tow package!
Everything was outstanding! Ben my salesman did a great job of finding me just the Explorer I wanted. Trade in value was fair. Very good overall experience.
Best car I've ever owned!!
by Mustang Fiend from Grand junction, CO
January 13, 2019
The Ford Mustang has been around for many years and that speaks volume for the vehicle alone. Its fast, comfortable, good gas mileage all while having fun and being dependable!! I would definitely recommend this vehicle to anyone looking for a sport car!
I worked with Shannon Witkus to review their inventory of Ford Escapes. He was very knowledgeable about all of the cars features and took the time I needed to make an informed decision during my purchase process at Rapids Ford.
This truck had all the things I thought I would ha
by Fish from West Lafayette IN
January 11, 2019
This truck came equipped with everything I thought I would have to add after purchase. Very comfortable for me at 6ft 4in and my wife at 5ft 1in.
Lots of room for anything. Interiors are comfortable and clean. The v8 has ton of power and it sounds like a dream. Not bad on gas considering it’s a big truck. Can tow just about anything, and comfy enough to put my two toddlers in it every day.
The lariat edition is a great value of features and comfort for the price. It is well equipped at the same cost of other competitive manufacturers including GM, Dodge and Toyota. The truck rides well almost like a luxury sedan but offers appealing performance and features to get you off road or to tow that heavy load.
My recently acquired Ford Edge Limited is to say the least a Very Nice product. I’ve owned 16 Ford vehicles from cars to 4x4 trucks and Broncos I’ve loved em all but on this day in my life the Edge does it!
It’s got so many luxury features that I am still discovering them, so many great ones are safety oriented. I looked for and found the 3.5 liter engine and could not be more pleased. Put it in sport mode and she goes. With 20” Scorpion tires handling is excellent for a vehicle with a higher profile, I just came out of a BMW 328i that was on 18x245 Michelin pilot sport tires so I am paying attention! The right engine/trans package is always important. If you get what you want in this vehicle It is worth the money!
To me it is best described as a somewhat tamed sports car with better visibility, the low center of gravity will have you looking for the sweet spot in that on ramp as you switch to sport mode and just move!!
First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.
Great fuel mileage both hwy and town. Back seat has more room than any truck I’ve ever owned. V6 has sufficient power for loads and passing
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.