we called the dealership before we made the trip . everyone that we talked to was so helpful . we were greeted out in the lot by the car
and was treated very well worked out the deal and met with the business
manager and left with our new used car was the best experience ever at a Dealership
Was having brake issues with my vehicle on a late Friday afternoon. Called service department and they said come in right away Saturday morning to see what they could do. They were able to get it in right away even with a busy schedule.
I went to get my oil changed this past weekend at V&H Automotive in Marshfield. From booking the appointment to the day of the service, everyone was absolutely wonderful. Awesome customer service - thanks Russ!! I would definitely recommend V&H Automotive.
Adam made the whole buying process as easy and simple as possible. My wife was extremely comfortable with our transaction, which for her is unusual. She is never comfortable with auto buying, but Adam was very honest and trustworthy.
The folks at V&H were very accommodating through the entire process so there were no delays when I arrived from two hours away. I found the best deal within 100 mile radius, to be sure. The facility was very clean and comfortable. Everyone was friendly and up front.
Glen was very friendly and professional. When my fiancé and I found a car on the lot we liked we agreed to a reasonable price. What a refreshing experience! no pushy salesmen here! We had to wait a few days after a car accident to receive payment from the insurance and insurance to pay our bank, We knew the car we wanted and Westside Service was patient instead of pushy like most of the other dealerships we had visited. We were very impressed and are very happy with my new car! I glady recommend Westside Service to anyone looking for a new vehicle!
We purchased our Jeep Compass from the dealership and received excellent service. Randy and Derek were great to work with and did not push us into anything. There were not a ton of added fees like some dealers and they explained everything to us and were up front with all the details.
Julie was an excellent sales representative to work with. She was thorough and patient through the whole process from start to finish. She made us feel like family while we decided which direction we wanted to proceed in. This dealership has a small town, family feel in today's busy world that we really appreciated! You are treated as people not numbers, each transaction for vehicles we have had there has been very successful and long lasting. Derrick was also very helpful and thorough in concluding our final paper work.
Our salesmen Snoop was fantastic with helping us buy our 2015 Ford Edge. We would highly recommend him and Rapids Ford to anyone looking to purchase a new or used vehicle.
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