My involvement with Donovan and Bauer came after my daughter had totaled my Durango while I was out of town.
After scouring through the Internet, we located the vehicle that fit my wants and needs at Donovan and Bauer.
My wife went out to Titusville to look at the vehicle and spoke with Michael and he did everything in his power to keep us both informed even talking to me on my wife's cell as he showed the Durango to her and sent me the fact Sheet and additional pictures.
Unfortunately the car sold the next day prior to my ability to place a deposit on the vehicle.
I had called and left a message and sent a text but had not heard anything, come to find out they had actually called our home phone number rather than the cell which is why I had not received their apology message that was left until my wife returned home that evening.
Overall I would certainly give them another look provided they have what I'm looking for and in the in the market. They did a great job and and was even more helpful with things while I was out of town
Have been a customer for 5-6 years and have been treated with respect and always take time to explain any repair or issues that have come. Service department are the back bone and should be commended!!
I have never had a bad experience at the service department at Bob Ferrando. Everyone is helpful when I call with an issue and try to get my car looked at and fixed as soon as they can! Thank you guys.
When your salesman gets on the phone to GM Financial, and convinces them to bump us up a credit tier to get me in the payment range I wanted... That's outstanding service, thank you Aaron for going above and beyond to earn a customer for life.
Friendly small town feel. Sales staff is friendly and knowledgeable. Service department does excellent work and gets the problem fixed - the first time. You won't regret doing business with Ben Bissett Chevrolet.
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