The staff at Royston showed me the true meaning of professionalism, respect for their customers, and willing to go the extra step for their customers! They made me feel right at home and so comfortable! They get business done in a very timely manner! Tony Atkins made it possible for me to get the vehicle I wanted at the price I could afford. He truly goes the extra mile! I also want to thank Jason Hollyfield for being the best salesman I have ever dealt with! He made me feel very comfortable, knowledgeable about the vehicles, and took his time to thoroughly explain everything. The staff at Royston will stay passed closing hours to make sure the customer gets what they want! I can not say enough great things about all the staff! Each and every person at Royston made me feel like family! Royston offered the best prices and had a unique variety to choose from. The vehicles are in immaculate condition! Like most dealerships that I've seen, Royston DID NOT let staff run around in the veichles that are for sale, which I truly appreciated that! They are by far the best people that I've ever encountered at a car dealership! I want to say thank you Royston for being the best and making me feel like family! I highly recommend anyone to go to Royston! I am 110% satisfied! Thank you Royston for being the best! Give them a try, and I promise you won't regret it!!
I have traded and bought several cars in my lifetime with varying experiences with sales people but my experience with Anthony and Mark was far beyond anything I have dealt with in the past. I have never seen two guys work so hard to get me into a nice used vehicle. In my opinion, Anthony and Mark went far far beyond the making sure I was taken care of. I could go on all day about their determination but in a nutshell--these guys were 3 levels above "awesome."
Our SA (Jerry Godsey) has done what the big city dealers said couldnt be done. Twice!
If youre looking for a hard to find car, save yourself some time. Just call Rick Hill. Tell them what youre looking for. It worked for us.
After the sale is made the service team doesnt disappoint either.
A clean loaner car, timely updates concerning repairs. Then your ride is delivered on time as
promised. Plus its been detailed! Whats not to like?
by Doug &Tammy from Moravian Falls ,North Carolina
February 18, 2018
Want to thank Jonathan Coffey for doing a great job and making us feel like he cared about what we needed,he worked for several days getting us the deal we needed,best salesman I have every dealt with.Aaran Hightower in finance was also a big help after already being in agreement with deposit already paid I asked Aaron cant you get us a better interest rate and geuss what almost a whole % point lower when he didnt have to now where does that happen at.Teresa Hannah in accesories sales was also a big help with what we needed extra ,great attitude, thanks to all of you!We drove for 2 and half hours from North Carolina really expecting the worse because of past experiences in my 50 years but just cant say enough about how good of an experience we had..When I buy another car I will head back to Toyota of Kingsport,best service,best attitudes,best dealer period...and they sell the most dependable car on the market,why would you go anywhere else..Absolutely check here first!Doug &Tammy from North Carolina,thanks again!!!!
by Doug&Tammy Carroll from Moravian Falls ,North Carolina
February 17, 2018
Great experience buying a car ever!Jonathan Coffey was great to deal with,answered every question worked for several days improving the deal for us.Unbelievable experience just cant say enough about the deal,great salesman.Also want to think Aaron in finance who after we had already committed to the buy,I asked the question are you sure we cant get a better rate of financing,he could have stayed on the rate,but no he got us almost 1% lower rate,now thats some kind of service!Also would like to thank Teresa Hannah for all her help in the Accessory sales dept..Im telling you we drove for two and half hours and was not disappointed,after years of playing the car buying game with people that are not up front and honest it blew me away the way this group treated me and my wife.Never walked away from buying a car feeling like I had been treated fair and with respect before today..when buying a car...AAA++++If you dont check here first when you buy it will be your loss..#1 Kingsport Toyota...definitely will buy here again.....
Everyone at Toyota of Kingsport was great! They made buying my car so easy. It was the best experience I've ever had with a car dealer. I highly recommend Jonathan and everyone else at Toyota of Kingsport!
by Cantor family???s Mitsubishi from DealerRater.com
November 17, 2018
We recently bought a brand new vehicle from Wallace Nissan Mitsubishi in Kingsport Tennessee. Originally we were looking for a used family vehicle we stopped at Toyota of Kingsport and they treated us awful. They were not helpful or friendly at all. My husband said let???s try one more place and that place was Wallace. Our salesman???s name was George Barton he was very kind and helpful and he got us into a brand new Mitsubishi Outlander for only $50 more a month than we were paying for our old 2007 van! Plus we have an awesome warranty. Thank you so much George and Wallace Nissan Mitsubishi😊
We received excellent care. They worked with us and got us the payments we could afford and we left with a new Mitsubishi Outlander. Wasnt really planning on buying. We just went to look but left with a new car.
We experienced no problems while deciding on a car to meet our needs. Our sales person was eager to answer any questions that we had and explain any differences. All the different departments were quick and efficient to work with. The dealership provided a good and informative overview of their operation for all departments and benefits available to their customers. Great people to do business with.
George Barton and Wallace Nissan Mitsubishi of Kingsport helped my husband and I pick out a safe and affordable vehicle for our 16 year old daughter. George worked with us over several days and was very patient and helpful. He even followed up with us after we purchased the car. I would recommend him and this dealer to anyone.
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