Sales dept. is seriously lacking in keeping existing customers. Probably will not be back. Excellent service dept., though.
Very powerful and quick for a 3 ton people mover
by Fourfun1 from Boerne, Texas
July 25, 2018
If you want or need a large SUV that gets great gas mileage and carries lots of gear and people, this Ford will do the trick. The Limited model comes nicely equipped and will garner lots of compliments from your passengers for both room and comfort. Ford is getting closer to perfecting this model.
People are the Greates: knowledgeable courteous and Professional and also extremely personable.
Good ride and want to buy
by TeeS from Tampa, FL
December 10, 2018
This car was great and I usually don’t do ford cars... this changed my mind and I’m definitely coming back for it. I am very glad I got to experience this because I wa spooking everywhere for a car and this just might be where I will buy it. Thank you so much!
Quickly found a vehicle that fit my budget. Up front with pricing, and gave the ???out the door??? pricing. Will send friends and family to them for new vehicle!
Lousy Transmission & Sound System
by Hambone from Chicago, IL
January 10, 2019
Have had this vehicle into the dealership multiple times with one clutch replacement. Still have issues due to the lousy transmission design. Now experiencing a loud crackling noise from the sound system where it is now unusable.
good not pushy lots of options gave us time and space
by learman23 from DealerRater.com
November 15, 2018
know what they are doing good service, only thing hard for me was texting but it worked was right on with all hope to be back
V4 is a pouch, go for the V6
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Test drove both the V4 with turbos, don't bother...it's too big of a vehicle and takes 10 years to get up to highway speed. The V6 is much better fit for the size. Very roomy, excellent cargo space. Plenty of leg room in the back seat. I took out the SEL and Titanium and the leather is sharp and nav is easy to use. Prices seem very reasonable for the options you get. My only watch out is that this is a SUV not a cross over. Felt more like my husbands F150 than my Rav4.
Best car buying experience I???ve had and I???ve had a lot.
by Londen22 from DealerRater.com
November 14, 2018
The dealer has a great selection and prices however my salesman made my experience! Ask for Bobby Gream specifically when you go to Tubbs brothers and you will be happy you did. Not only was he extremely knowledgeable but he was so easy to work with. I literally was able to select, apply & finance a great gently used vehicle all via email and phone in one day. So convenient as I can???t stand shopping and I???m super busy. They also have free delivery! I???ll conclude my review with the most important part of my experience... Bobby worked patiently and strategically with me so that I can make the best purchase that made the most sense for me and my future. With the high miles I drive and my teen son about to be driving, Bobby made sure to show me all my options and help me choose the best one for my specific circumstances! He also showed me how to work all the fancy new features and set up my phone/Bluetooth before I left. I couldn???t be happier. Thanks Bobby G and Tubbs brothers!
Most reliable car I have owned.
by Joe C. from Elyria, Ohio
January 10, 2019
This truck has so much leg room. The panoramic sunroof is so amazing. Very pleased with this vehicle and would highly recommend it to anyone.
Bobby has been great throughout the whole process. Never felt pressured to purchase something and he worked with us to get what we wanted within our budget. Will be leasing from him again when this lease is up.
Most reliable car I’ve ever owned after 12 years
by GT500 from Los Angeles
December 13, 2018
Looks like a GT500 did all original upgrades true Ford used only OEM most fun car I’ve ever driven and I have driven car from 10000- 500000 dollar cars
Having never leased before, I was nervous. I had just purchased a SUV 5 months prior from a different dealership in Howell that I did NOT feel safe in. Knowing I was going to have negative equity I felt trapped in a vehicle I didn't want to drive. My Salesman, Bobby Gream was a Godsend. He worked with me, and with the Finance Manager, Todd, to get me the best possible trade in to help reduce the rollover from the old car. Todd worked more numbers until my requirement of a payment less than $400 was met. Bobby worked with compassion and understanding in making sure I felt safe in the vehicle I was getting. I cannot tell you how much that meant to me. Thank you Bobby and Todd for your help and hard work in getting me in a vehicle I am now excited to drive!
I have loved this car.
by Vpatridge from Greenwood
June 9, 2018
This vehicle has served me well. It has been very roomy, let's me haul just about anything. And has never let me down. I plan to replace it soon with an updated model.
Dave Duke was great salesman.helped tryn to get me financed.great service.thanks for all your help.great dealership i have bought from them in past too.great used car sales department.i would always recommend them.
Taurus 2016 looks good - falling apart
by Fix Or Repair Daily-thats Ford from Danbury, CT
December 24, 2018
Constantly at dealer. Flatbed twice. 35000 miles for latest issue . Sensor(s) went between gas tanks and cut off engine at 55 mph on highway. Filled up tanks night before but only took 8 gallons. Read 6 miles to empty. No one told me car has two tanks and must be kept even. Dealer said to ignore dash. Car at dealer for a week.
Replaced wipers 4 x. Horrible shaking when on. Went to Advanced auto parts. Bought better quality wipers. Great customer service, great wipers.
Flatbed again. Battery dead at 35k. Cell in battery went. My insurance went up $20 a month!!! due to calling roadside service. Not my fault.
Oil changed every 5k miles as told. Tires worn to nothing left . Michelin - never have them again. 35k and tires are shot. Trim falling off roof. Dealer wants me to pay $178 for one side alone,!
I am so unhappy with this Taurus. More like a walrus. Bought this car at 5k miles. Colonial Ford, Danbury CT nice staff.
Best dealership we have ever had business with. No nonsense dealership. The salesperson for our purchase of our 2016 Lincoln MKC was very knowledgeable about the vehicle and even offered to special order the vehicle for us. It came in just as we ordered it and the service dept. had the car ready for us when we picked it up. We would recommend this dealership to all our family and friends.
Fuel efficient truck that uses Flex Fuel.
by Dbryan51 from Chapel Hill, North Carolina
January 14, 2019
The truck was great on gas while still providing the power that Ford F-150's are known for. This truck has been incredible. Also has the ability to use Flex Fuel. Oklahoma Edition as well!
Great comfort front and back seats. Display is large enough to see while driving without taking eyes off road to focus....navigation awful. Takes me past places I am looking for, when I use voice commands it calls wrong people, also some buttons so small you really need to make sure you get familiar with vehicle so you can press when needed. Once in a while I detect a hesitation with the tranny, but then it picks up speed again. Trunk one button great feature, twice I stood by it with keys in hand and it started closing on me, I lived. Yes great vehicle. I feel secure and comfortable.
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
I have purchased many vehicles and nothing else compares to my Ford explorer!! It is a smooth ride. The interior is so roomy and comfortable. The third row seat allows me to transport the entire family. Love the safety features.
This is our second Fusion Hybrid. They are reliable vehicles that deliver 43mpg on average and are comfortable and well equipped. I compared with similar Toyota and Honda hybrids and found the Ford thousands less expensive with very similar features. These are not flashy cars but they are dependable and deliver the kind of mileage and performance for which folks buy them.
We had been looking for over a year for just the right truck for retirement and this more than fit our needs. We are very happy with our purchase.
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