Shelia Rainwater is awesome to deal with! She's friendly, very accommodating, just down-to-earth and extremely knowledgeable! We just purchased our 3rd vehicle from her. There's no doubt that we'll call her again when we're in the market to purchase another. You'll not be disappointed with Shelia or Sango GMC.
First trip to the dealership was very encouraging, everyone very friendly and they took all the time we wanted to look and test several vehicles. There was no pressure what so ever, trade in value of our existing vehicle was better than other dealerships. The discounts on our new purchase were encouraging.
So happy we have shopped with this dealership
I just bought my second vehicle from this dealership and I was amazed at how quick it was. No pressure, fair and very courteous. Easy to deal with and I think if you're serious about buying these people will help you out.
I do not normally do reviews unless service is awesome or very very poor. So anyway if you are looking for a friendly, no pressure and willingness to please this is the dealership to visit. As most may say I can be hard to please as I know exactly what I am looking for what I will compromise on and what I will stand firm with when it comes to purchases especially vehicles. So I had been looking around for the vehicle I wanted (FYI I will be paying cash no financing) locally with no one wanting to work with me on price which I will not give on once I decided how much I want to spend so next I was thinking of going to Shrevport but wanted to visit Jim Taylor first which I am SO HAPPY that I did just that. Here is my experience from beginning to end with the most awsome salesman 'Dante Ferrand, Sr." greeting me upon arrival and listening to me as I told him what I was looking for in my new vehicle. So mind you it is extremely hot with Dante having to work outside to assist me along with my pickiness with the most pleasant attitude as we look at many vehicles then I found the one I wanted but someone was going to call that day to let the dealership know if they were still interested. Now, at first you would think that they should sell to the person there with the money but one of the reasons this place is so great is they actually said by their word literally. Well the next thing I know is that the manager Erik Etzel whom is another awesome staff member found me exactly what I wanted and sold it to me at an awesome price. So instead of dealing locally I will be back at Jim Taylor when I need to purchase another vehicle and referring them to everyone. Thank you Jim Taylor for caring about customer care along with quailty with out the huge pricing.
Thank goodness that service is honest with how they deal with a problem. I went in for a warning on the tire monitor. I had checked the pressure and filled with air but the monitor would not go off for over 2 weeks of rechecking and seeing no problem. They determined that there was a nail in the tire and only charged me for a flat tire. In today's age of computers on cars that most people including myself do not understand, I appreciate the fact that Jim Taylor Service cares enough to treat a slow leak as a minor problem and fix it without a major investment.
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