Used Cars for Sale in Fort Madison, IA

We're in our 70's and have bought a lot of cars over this timeframe . Many different dealers in a variety of places, so we've gleaned some insight into how the process works. Mostly one learns early on about the 'game'---the haggling on price, the oftentimes hidden costs of add-on's, the car salesman style that seems to go with the job. Eventually if you agree on all the variables, the interminable process of finally taking ownership begins. I'll admit we've run into a couple of better-than-average dealerships in the past that put many of these traditional tenants to rest. However, our recent purchase at Deery Brothers in Burlington, Ia, was akin to stepping out of the dark and into the light. Jake Walker, Product Specialist, greeted us with a smile and shortly convinced us he had an immediate understanding of why we were there and what we wanted to see. His knowledge of the car we were after was very good, and although they didn't have the one we wanted, he assured us it could be found in a short time if our conversation concluded with a sale. My wife and I were flabbergasted with the congeniality of Jake and Mike Gerst, Finance Manager, and the other couple of staff we communicated with while there. Everyone was--friendly! We were treated fairly and amicably in all ways in the process of getting our new car, and the amount of communicating that ensued before and since with Jake is, in our many experiences, exceptional. They're not only selling a car, they are selling the Deery Brothers brand of doing business---that of complete customer care. We have bought cars from Deery Brothers over the past 25 years or so and was satisfied each time, but as with all businesses that strive to improve their model, they have---a major plus for the customer. It is a pleasurable experience, and unlike the old days, the process is fast and efficient, made possible by congenial people doing a great job. We look forward to our next car purchase in a few years with Deery Brothers and their fine staff.

Was worth the long drive from central IL to look at a featured used truck, but was steered by Sales Rep Wendy Miller to the one which I did purchase that was an excellent pick for our family needs. Wendy was really down to earth, very professional, and personable. I will definitely be returning! Thank You!

My experience with Shottenkirk West Burlington was wonderful. They are beyond friendly & welcoming. I had my 3 year old daughter with me and they were beyond patient with her. My sales man sold me a wonderful car & my finance manger got me a wonderful deal. I would recommend this dealership to all my friends.

I am 500 miles away from home and notice something hanging down under the front of my car, I stopped by Deery Brothers without an appointment and Brad Heuvemann told me to have a seat in the lounge and he would take a look. 5 minutes later he was back with the car and told me it was missing 2 tabs, no damage so they fixed it and didn't charge me anything. THANK YOU SO MUCH BRAD!!

Steve Donald was an awesome salesman — super nice and personable. He's even called me to see how my van is working out and to follow through on a minor repair. The finance guys were great too. Not a bunch of going back and forth — they were easy to negotiate with. Overall, a great van-buying experience and I'd highly recommend them!

Tom Cox was truly exceptional and I was completely satisfied with my experience. The purchase process moved along and Tom was very informative and detailed throughout my experience.

Wendy Miller listened to what we were looking for and provided us with options that fit our criteria exactly. She took the time to educate us on our new car's options and answered all of our questions. We would definitely recommend Wendy and Deerys to anyone. Great experience!

Eric Messamaker and Adam Brown were outstanding! So easy to get a great vehicle with this team!! I will tell everyone I know about my experience at Shottenkirk!

Deery brothers has always exceeded my expectations. I appreciate Blake, Mark and Terry taking good care of us! I won't go anywhere else. Thank you Deery!

Always a welcoming, comfortable, trusting environment and people

We actually had a great experience overall for the honesty, and quick response to questions, and nice accommodation and nice people, except that our check engine light came on after driving about 22 miles, after we went for service. Pulled over to the side of the highway; called back regarding the issue; informed me it's okay as long as it's not blinking; asked me if there's a way we can turn around and go back. I opted to callback to schedule for another appointment, 'cause I find it hard for me to drive back for another 30 mins or so. I'm still wondering why the light came on right after it was serviced . The error code emailed and shown by our Hum system app that caused the check engine light was P0420 (catalyst system efficency below threshold). I hope they can walk us through why it happened. I give 4 stars for the repair just because of the check engine light that popped up, 22 miles after service was done.

Found a car online and called the office to verify it was still available. Drove to the dealership and they had it in the front of the lot ready to look at. Purchased the vehicle and drove it home.

Shottenkirk WB Super Store is a personal favorite of mine for a number of personal reasons as they have went above & beyond the call of being just another local car dealership in our area. As I'm the Director of a local food pantry, called Kayla's Cupboard in Burlington, we were so honored that WB Shottenkirk collected non-perishable food items for our food pantry which happened to be our very first food drive donation!! Community helping community....its a beautiful thing! We appreciate their community dedication and hope you too can experience their genuine interest in serving people in our area. My KC van came from Shottenkirk and I am very proud of my 2 kids (adults) who have history of being part of the Shottenkirk family in both sales and management. You cannot mistake the genuine welcoming feeling when you step foot into their store. From their beautiful car lot entrance to the service & repair department, and throughout their sales floor it is an impressive experience for any customer. It's truly worth everyone's time to come in and shop with one of the many sales representatives as they will give you the absolute BEST price for the BEST fit for your buying experience that will keep you coming back for your future vehicle every single time. My experience with Shottenkirk is enough to keep me as a life long customer as I know they treat each customer with absolute respect & care for the investment you're making in your choice of vehicle. And that means A LOT to anybody looking for a new car, truck or van! Do yourself a favor, save your time and your energy and stop into your local WB Shottenkirk Superstore and make your next purchase a truly enjoyable one! ....the RIGHT 1!!

This is the finest, most professional car dealership in our area. (SE Iowa)

the service on my vehicle has been great and done on a timely matter.

In for normal oil change. In and out in less than an hour. Nice waiting area and friendly staff.

They were courteous and quick. Waiting area is comfortable and has anything you need to pass the time.

Recall for door latches. Professional, timely, offered car return. Shottenkirk is the only place I've purchased/leased a vehicle in 30 years. It's the only dealership I've used for recall services. The service and attention to detail is consistently above the bar!