Used cars for sale near Franklin, TN

Excellence service advisor. Effort, concern, analysis and friendliness exceeded my expectations. I am happy with problem, service and outcome. Price could be adjusted but beyond service advisor authority. My powerstroke 2016 F250 could have a better emissions system.

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

Our first service and Amber was amazing! Wonderful personality, very helpful! Excellent service! I hope she is always my coordinator!

I had just an amazing and great experience at the Ford dealership. I do recommend you give them a chance before driving so far for disappointments. I went to a total of 3 other dealerships. But our local dealership had more vehicles to choose from and better and upgraded items I wanted on my truck then any other dealerships I went to. I was so disappointed in the other places. So thank you for our local Ford dealership and a wonderful salesman Chris who went beyond expectations

Owned a 2018 Chevy Tahoe premier for about a year got it at 68k miles currently at 91k planning to keep this car forever have been keeping up with the maintenance replaced the heater hoses, magna ride struts in the front no major major issues with the Tahoe so far love it

Very friendly staff. Did all they could to try and satisfy my wife. Look forward to trying again maybe in the summer. Thank you for trying so hard

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Outstanding service from Peyton and Gere.Seamless expedited process.Overall a great experience that exceeded all expectations . Highly recommend without any reservations that you visit these folks in Cool Springs !

I purchased many different trucks over the years and landed recently on my new to me 2017 Ram Laramie 4x4. It does everything well and tows like a semi 5.7 Hemi with 3.92 rear gear and the 8-speed transmission.

This was my second purchase through Volkswagen of Cool Springs. Both times, the salesperson did a great job of matching me to the exact car I was looking for. They did not play the "negotiation game" but rather listened to what I was looking for and gave it to me! I'd highly recommend! And shoutout to Peter, my sales consultant!

Really costly in world but i didn't miss this on my dreams ever try to buy but it is ??? Too cost but it worth for money forever. Always given pride to me while ride this :)

One of the top 3 best SUVs in the market by far, only rivaled by RR and Bentley. The quality is flawless; it drives like a car but with the comfort of a luxury SUV. Best of both worlds. I have a 911 and I am shocked how fantastic is the driving experience of the Cayenne

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

Buying my 2026 Atlas from Ricky at VW in Cool Springs was hands‑down the smoothest car‑buying experience I’ve ever had. He was completely hassle‑free — no pressure, no runaround, and absolutely no trying to finagle me into anything I didn’t want. Ricky was straightforward, honest, and genuinely focused on helping me get exactly what I came for. He respected my time, kept everything transparent, and made the whole process feel easy. If you want a stress‑free experience with someone who truly listens, Ricky is the one to see!

Great luxury vehicle for a family. Lots of comfort and roomy. Safety ratings are out of this world. Will never buy anything else. Ultimate all around best mid size vehicle.

Great friendly and professional service, would recommend the service department and great place to purchase a vehicle

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

This is my favorite car. I wanted to buy this car from a long time ago. I am a big fan of the following. I feel very comfortable driving this car. I feel very safe. I love it. I would prefer people to buy this ca….

My wife and I travelled from Arlington, TN (about 200 miles) to get the Certified Preowned CX-9 we wanted. Chloe was superb at answering all of our questions about the vehicle and the purchase itself. The process could not have gone more smoothly, and we are delighted with our CX-9. Thanks again Chloe, and thank you Nelson Mazda. It was worth the drive, and we would definitely choose Nelson Mazda again.

I bought a new 2025 Mazda CX-5 Signature before they were gone and no longer available because I really like that this car though not perfect and to some people kind of dated in design and execution but to me is full of good elements that future cars including the 2026 CX-5 will lack. Exterior styling that does not get old quickly and still looks good without being too flashy. A great interior that looks and feels premium with quality soft touch materials throughout. An engine ( Turbo ) and transmission (Not a CVT!!!) combo that makes driving a pleasure. The way the suspension is setup is another thing about this car that makes me want to go for a ride any chance I get. The meaty steering feel , not over assisted and numb. This is a compact SUV that shouldn't feel this enjoyable to drive but it does. You sit a bit higher and taller in the saddle and have a good view ahead and around you with the nice large mirrors and 360 cameras . When my wife is riding next me enjoys the view. The wind shield is not too big and far away and steeply raked which is easier to clean inside and doesn't heat the interior up. The controls some might call old fashioned or retro but as far as I am concerned you just cannot improve on dedicated knobs and buttons for hvac and interor functions and the well placed controls on the steering wheel, drivers door and center consol ( The large control dial and volume knob are perfect!). And who doesn't love a good old shifter with a nice looking leatherette boot at the bottom of it retro but in a good way! Yes ok the the gauge cluster isn't over the top with flashy effects and the infotanment setup and screen size are dated but for me that's a good thing. I don't need too much tech or too much screen, this is more than enough for me, Call me an old fashioned nerd but I prefer books to screens anyday! The Bose stereo sounds good but isn't mind blowing just a good step up from the base unit. This feels like a very well sorted out and put together vehicle. You get in it and drive. No fiddling fumbling and adjusting this and that . You get in adjust your seat and mirrors and go. The pure enjoyment of just how well this car behaves in my hands makes me enjoy driving it. It feels tight and solid with a firm ride that tames rough roads well without being too floaty or harsh and punishing. I think it's a very good balance that rewards the drivers with good driving dynamics and fun. The brakes are solid, competant and feel right from the get go and take no getting used to. The turbo engine is really torquey and doesn't need to be over rev'd to get it to pull. It has a nice sound without sounding silly. Gas milage is not the best but I figured that to be and accept it. The tranny works well with engine. It is smooth and does what a good transmission should do almost invisably with no clunkiness or gear hunting. The CX-5 interior is nice comfortable ( and dare I say somewhat elegant and classy ) the dark Caturra brown nappa leather seats with contrasting stitching and perferations for heating front and back and cooling in the front look beautiful and myself and my passengers find very comfortable. The rest of the interior is mostly black with real wood trim ( Who does that anymore) The interior is quiet with no sqeeks rattles or road noise (so far)! Rear seat room is enough far the average sized person. And the trunk space considering the vehicle size is fine. All cars cost way too much now but what you get for the money I really think when compared to other compact SUV's is a good value and the quality fit and finish (Made in Japan!) doesn"t feel cheap. I only gave the reliability rating 3 stars because this would be better answered in say 5 years. I am a first time Mazda owner and having commited to older (proven) technology in a changing turbulant world ( ICE engine not Hybrid or EV) I can only hope that this purchase plays out well.........Fingers crossed and happy motoring Zoom Zoom!

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Tanner gives excellent service. He answers my calls promptly and sets appointments at my convenience. He explains things clearly and follows up with me to ensure my satisfaction.

My 2022 GMC Sierra 3.0 Duramax pickup truck is a good truck. I work on a farm and I also drive an hour to see my girlfriend. For the farm, it has excellent towing capability and for the hour long drive to go see my girlfriend, depending on the weather for traveling, I can get up to 35 miles to the gallon!

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

7th Subaru for this Alaskan. This is the best I’ve ever had. Bought the Touring edition, new, & still blown away by the rig. Tested out with a cross country camping trip & comfort, adaptability, utilities, dependability - all a 5. Took a tent, but not even needed, w/firm foam to create a level, comfy bed area. Now I get why my cousin tried to replace his Ascent Touring with a Lincoln Navigator. Ended up selling the Nav to go back to an Ascent Touring. The first Sub I’ve had that Dad proclaimed ‘comfortable’ and ‘perfect’. I chose the Captains chairs for the 2nd seat, and passengers have loved the comfort & their view, as well as their controls, drink holders, etc. I love the options to simply control everything. Almost killed by a drunk driver long ago, I keep a very close eye on everything around me. Visibility in this rig is mind blowing. And that’s on top of all the cameras that monitor what’s happening. Safety features are perfect. Like listening to music, radio, podcasts? Sound in the Touring edition is heavenly. Very, very impressed with this rig.

Have driven just over 20,000 miles so far. No issues. Drive between Clearwater and Gainesville regularly plus a couple other family trips and daily around town. Averages about 27 mpg at 75, quiet and pleasant ride. Trips were nice with good visibility front and back and plenty of room for stuff. Highly recommend.