Used Cars for Sale in Geneva, NY

By far the best place around for buying used cars or having work done. Very friendly, knowledgeable and fair staff, very quick turn around times and very reasonable prices/top quality work.

This car has met all my need. The car runs great and there plenty of space for legroom. The car is is in great condition as well.

This was the quickest and most pleasant dealership experience I've ever had. These guys are in business for the right reasons and won't screw around with you. All the staff at the dealership are true car guys, not annoying pushy salesmen trying to weasel you out of money or talk you into a deal that doesn't make sense. Five out of five stars isn't high enough. I contacted this dealership via cars.com because they had a vehicle I was interested in. I received a prompt email response from an actual human, not an autogenerated message. I purchased the vehicle a few days later. The entire experience was excellent - no games, no pressure. I scheduled a time to see the vehicle via email, and despite an awful snowstorm that morning, it was ready and waiting when I arrived. They gave me the key and told me to take my time on the test drive and let them know if I have any questions. When I came back from the test drive, they answered my few questions quickly and promised to take care of a minor issue I'd found. I'd negotiated a price, shook hands, and signed a PO within about 5 minutes. I scheduled a time a few days later to come back and pick up the vehicle, and it was again ready and waiting out front at the schedule time - detailed and cleaned incredibly well - this is an 8 year old vehicle but they got it looking truly brand new - you could have eaten off the carpets! Can't say enough about how easy the process was. I buy and sell cars often but don't typically write online reviews because I find that most dealerships just don't stand out from the crowd. These guys do. For a small town dealership in upstate NY they're a true standout and worth traveling for - besides the great staff, they have a very large selection of really high quality vehicles - I hadn't looked at their inventory other than the one vehicle I was interested in, I was pretty surprised to see the huge selection in their lot when I got there. I'm looking forward to visiting them in the future.

You can really feel the power, it pulls even from 70 on the freeway.. Very enjoyable ride. Handling is ok, hard to adjust traction control. Feels like it never turns off

Thank you for a great experience !lynn was Knowledgeable and thorough in explaining the whole process. I drove away thrilled with my 2017 Envision . Will certainly be sending people To Randall’s . Time tested excellence !

The seal on moonroof keeps coming off. The brakes squeaking and now the engine light came on today with a message that the engine needs to power down. It's in the dealership hopefully getting fixed. I love this car, but it's a year old with these issues, I'm not optimistic.

At Farnsworth you truly get the car you want. If they don't have a GM car that fits your needs, they will help you find another make and model that does - at a price that works for you. It truly is a one-stop-shop. Randy and his staff are a pleasure to work with and we never felt rushed or pressured. We will be back to purchase our next car there.

I've never owned a Buick before. This is not your parents Wagon. It's great with plenty of cargo. Fuel economy is much better than any SUV. I love this Buick Wagon. I wish Buick did a better job passing the word around on their products.

I can't say enough wonderful things about my experience buying my new 2016 scion from auto outlets.my salesman zach was such a polite ,tentative young man.not pushing like most salesman .John the financial managers very helpful to put me in my new car.my car I just love it.i would recommend this dealship to everyone.they are a great bunch of guys.i feel the quality of cars are great and reasonable I did my research before I went there.u need a car go see them.

This car has so much room inside. it can fit a surfboard, 2 bikes -- whatever you want. Love the backup camera, which also comes on when you put on the right blinker. Very safe car

You provide the info about the car you want and the price you're willing to pay. The staff is very knowledgeable and curtious and they will provide multiple listings for you to chose from. They will even assist you with choosing the right car for you if you want or a first time buyer. The bidding process is easy and painless. If you're looking for a nice daily driver and that dream car, this is the only way to purchase that car.

Our SUV gives us the option to use 3rd row sitting when needed or more cargo room. Love all the safety features this SUV has.

I had a very fun and easy time buying my truck @ Auto Outlet! Yes, would recommend and buy again from. Thks. Auto Outlet. George, chili,n.y

I was never a fan of Hyundai, until I sat in a Veloster. I did not think I’d like it but I’ve never been more happy to be wrong. The car and the people who sold it to us are absolutely fantastic

Van Bortel is AMAZING. I bought a used 2015 Subaru WRX STI Limited from Garber Honda, . Within the first month, there was a crack in my short block from normal driving. Van Bortel covered my entire repair under warranty, and I paid to have my clutch plate replaced because it was extremely worn by the previous owner. Throughout the entire process, Marnie was in regular contact and strove to keep me in the loop and assured. My experience was so wonderful, I have ONLY taken my car to Van Bortel ever since then. I drive out of my way just to give these guys my business. They always have me covered with rental vehicles and an exceptionally knowledgeable, courteous, and downright professional staff. They always perform a complimentary multi point inspection. Recently, one of my engine sensors (cam solenoid) blew and my check engine light came on. Van Bortel set me up with a rental on short notice and Gary performed the entire repair under warranty AT NO COST. That is incredible! This isn't even to mention Van Bortel's other dealerships like their Corvette dealership where I went to test drive a Corvette. Unlike the rude and boisterous salespeople I met at places like Cortese, and various other dealerships looking for my next summer car, Van Bortel Corvette let me test drive the vehicle on my own and was incredibly respectful. When I'm getting my Corvette, I know where I'm going. If you're considering buying a Subaru or Corvette, don't hesitate to go Van Bortel. You won't regret it!

I was looking for a vehicle that was sporty, roomy and economical and this subcompact hatchback fits the bill perfectly! I couldn't be happier with my selection! And it just so happens that my sister liked it so much that she purchased one of her own a week after I purchased mine!

Helpful salesman, painless process. Smooth from beginning to end.

AS an owner of an older Pathfinder we wanted another one. We researched and located several in the area. We chose this one due to the Tom Wood warranty and that it was supposedly a certifed pre-owned. I am pretty sure they fill out the paperwork but don't actually inspect them to the level they represent. There were too many issues that had to be resolved to have been a part of the program. I will say that they have attempted to correct the issues and have been able to correct most of them but I have no confidence at this point. The vehicle overall is great but I worry what else they were supposed to certify that may go wrong before it's time. It has body issues that supposedly should not be there.

I have been without my own car for six years since I retired. Sharing the household car just wasn't working for me anymore. I was looking for a zero down lease and VanBortel Chevrolet had the absolute best deal. Matt F. took his time with me, answered all questions to my satisfaction, there was no pressure or hard sell, and made this car leasing experience the easiest I have ever had. He took his time with me showing the car features, etc. on pick up day. Would definitely do business there again!!

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

My husband & I we're looking for a"new" used car & worked with Patrick Walker. He couldn't have been nicer & very knowledgeable about the car we were interested in. We decided to purchase the vehicle that day & picked it up the next day. I drove it over the weekend & realized it wasn't the car for me. I called to see about a different vehicle (based on the 5 day return policy). I went in & Parick has a Kia Sportage waiting for me to test drive. I loved it. We traded vehicles & drove the Kia home the same night. I love my new car & I would highly recommend Patrick to friends & family. Thank you. ~Christine Jost

This car has exceeded my expectations...it's great car, comes with luxury at very affordable price...my family is loving it...has all what we were looking for...

Expecting to visit several different lots, and certainly not expecting to make a purchase the same day, we started our search for a used car at Auction Direct USA early Saturday afternoon. We perused the available inventory (which was extensive) and had decided on two possibilities - all without being hassled by a salesman! Upon entering the dealership, we were introduced to Todd McCandless. He quickly explained the company's business/sales philosophy, then grabbed the keys so that we could test drive the Kia. We were so pleased with the vehicle, we didn't even take the second vehicle out for a test drive . . . signed on the dotted line (well, many dotted lines!) that same afternoon. Todd was wonderful to work with . . . patient, knowledgeable, not at all pushy, great sense of humor, and thoroughly explained all options, without pressuring us into making decisions. This was, by far, the least stressful car-buying experience we've had. Many thanks, Todd!

It's the perfect car for travel, and business. camera in the back really helpful to handle blindspots. Comfortable, and convenient. The compact size works great for keeping distance between other cars.

Returned to Auction Direct instead of picking a car out of Craigslist for faster turn-key, ready to drive car buying. No hassle! I picked the car I wanted from the website (2009 Honda Fit, 125K), called for the appointment and Jorge did a great job stepping through the process. It's never fun doing the financing part, but Jorge made it easy and made all the phone calls with the insurance company and even stepped up with adding gas to the vehicle. The dealership sold me a car that was previously used by a smoker, and it would have been nice to have that told upfront. Hopefully deep cleaning will solve that issue. The KBB price is lower (by about $900) than the sticker price at Auction Direct which is not very cool, but knowing it was pre-serviced and verified by mechanics and the run-around time to the DMV, bank and NYS Inspection may be worth the extra cost.

The back seat was larger than I thought and room in the trunk.It seems to be just the right size for me with good gas mileage.

A few weeks ago, we started looking for a replacement truck on various websites and settled on Auction Direct as our first place to visit. We figured if we didn't find something there, we could let them know what we wanted and move on along to other dealerships to see what was available. When we first met our Sales Rep, Mike, we explained to him what we didn't want. We then told him what our needs were for the next 10 years and what we might be interested in. He took us through the lot showing us vehicles that fell into our "needs" and "wants". There was no pressure, just education. It didn't take long for us to find the vehicle that we ultimately selected. We wanted to make sure that the vehicle hadn't come from a flood zone. Mike showed us exactly where the vehicle had originally been purchased (locally) as well as when and that there had only been one previous owner. This greatly put our minds at ease. We couldn't be more pleased with the vehicle and our experience. In fact, we've already recommended Mike and your business to others.

I loved everything about my Dodge grand Caravan. It was a comfortable and reliable vehicle. Not many premium features, but that Is not important to me. Easy to haul stuff or the family. Would but this van again.

The whole experience at auction direct was awesome. Patrick was very nice and helpful with everything involved with purchase. Thumbs up Patrick😀 thank you so much

I have only had the car a short time but I can say I love it! I love the way it drives especially in sport mode. The gas mileage when using the engine is great!

Great buying experience, will definitely buy from them again. Have recommended Auto Locators to friends and family.

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

I had my 2007 Pontiac G6-Gt retractable roof repaired and a part replaced. There was a lot of wind noise and the roof leaked when it rained. Nicole assured me that the mechanics still trained on Pontaic's. The mechanic did and excellent job. no more wind noise, water leaks and the roof locks down with out help. Just wanted to thank Nicole and the mechanic for a job well done.

About $3400 worth of damage to our Subaru Crosstrek repaired by this body shop. Great work; fender, front door, paint, etc. Was able to pick up car only 2 business days beyond the estimated completion, since, not unexpected, some additional work was discovered underneath the panels -- just 2 days to order the extra parts and get the car completed. VERY pleased and highly recommend this shop! Talk to Zach the Assistant Manager!

Onwed x 4 years. > 100,000. Drives like 1st day and not one problem! Wake up America!!! Stadium seating and sports car feel! And let’s not to mention Beats System stereo and deceptively large room!

Met Paul Bowers when family was looking to get a 2014 Ford CMax and it was one of the smoothest experiences with a car salesman in the last 20 yrs. Absolutely no pressure, completely accessible and very patient when it took 90 days to finally decide - we must have done 5 separate test drives. And the price was lower that the XPlan pricing i could get through work, with no hoops to jump through - their no haggle pricing is similar to the better/best pricing you would see with Truecar. Came in for basic service and snow tires as the All Weather Michelins sucked in snow. Not only did their service guy (Tom, IIRC) beat the BJs price I was quoted, he took the extra time to see if Dunn and Mavis were cheaper and they were. I ended up saving an additional $40 because he went the extra steps. My third great experience was with Bryan Zemaitis in finance. I was about to make a decision on getting the extended warranty and was about to pull the trigger on internet Ford dealer quote, which didn't include taxes. I called Van Bortel as a courtesy from my prior positive experiences and Brian not only got right back to me, he beat the internet pricing by 10%+, including NY State taxes. At every Van Bortel department I've interacted with, I've been very pleased. They seem to me like the Wegmans of car dealers, where their employees go the extra mile and still provide great prices.

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

I have brought by 2006 Ford Mustang in for service about 1-1/2 weeks ago. Needed a new battery and alternator. On Saturday (2/27) the battery light came one. I immediately went to Van Bortal for them to check out the issue. It was determined there was a problem with the newly installed alternator, and due to the fact that they did not have in stock for my vehicle; I was given a loaner car for the weekend and through Monday. Upon arriving to Van Bortal late Monday to pick up my vehicle; I was presented with a bill/invoice with a ZERO balance. I was surprised and I had expected to lay for labor; but to not have to pay for anything was a pleasant surprised. It was explained to be by Doug and then Rocco -- that the issue was due to a faulty part which was installed, and that I was not going to be charged for the placement for labor. Also Karen (Cashier) had signed me up for their Rewards Program, and ensured that I was given credit for past repairs which occurred during the last year. She did this without even asking, and it was so appreciated. Once again the level of customer service and doing what it right for the customer -- is just how they do things. It does not go unnoticed by me. I would HIGHLY recommend them!!!!

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y