Used cars for sale near Gloucester, MA

I recently bought a Certified Pre-Owned Mercedes-Benz E 450 at Mercedes-Benz of Portsmouth. It was a very nice experience working with Cynthia Acorace, my sales associate. When I picked up the car, they let me know that it was missing the key to the locking lug nuts, but they were ordering a new kit and would let me know when it was ready. Cynthia sent word to me that the kit came in and I could come at my convenience and a tech would change the locking lug nuts and give me the new key. I went in yesterday, and Cynthia took me to the service area where Cory Counsil was supervising the department. When Cynthia explained why we were there, Cory sighed and explained that there was a problem with the service software, and they had allowed all the techs to go home early. Cynthia escorted me to the customer lounge where I had a complimentary cup of fresh brewed coffee, and began to browse through the gift area where they sell Mercedes logo shirts, key chains, and coffee mugs. After a moment, I looked out the window and saw that Cory himself was changing my locking lug nuts. Within moments, Cory had gone the extra mile, and, even though there were no techs working, he took care of things personally and came to find me, telling me it was ready. Cynthia, caught up with me before I left and was concerned to see if I had any questions about the car, now that I had been driving for the first week after buying it. I did have some questions about the automated parking features and how to use the shift paddles. At that point, another sales associate, Ben Lamont, came over and gave me an encyclopedic dissertation on how the parking assist feature worked, and then he showed me how I could easily get in and out of manual mode with the shift paddles. Ben's enthusiasm for Mercedes automobiles was evident, and he made me really feel good about my purchase. From when I was first visiting the dealer, as an off the street shopper, browsing the inventory of cars, through the sales experience, and now as a customer needing help, I have visited this dealership a half dozen times over a 3 to 4 week period. During all those visits, everyone has treated me like a VIP. I was never made to wait, and any concerns I had were taken seriously and addressed immediately. I would recommend this dealer to anyone in the market for an upscale car, and tell you to ask for Cynthia or Ben.

Peter Derby is worth his weight in gold. I live in France and he was brilliant, he sent me a picture of the parts to confirm the correct ones, arranged delivery to Portsmouth confirmed their arrival before charging me anything. Once paid ,confirmed that they were sent job done! All done in a calm professional maner. Perfect 11/10

As first-time customers, our experience at Mercedes-Benz of Portsmouth was exceptional right from the first phone call. I told my initial contact (Bethany) what pre-owned vehicles I was interested in, and a time I was planning to visit. When I arrived both vehicles were parked next to the show room waiting. We were greeted by Nick in Sales, given a brief overview of the 2 vehicles and then given the keys to take them for a test drive. For all 3 of our test drive visits the vehicles were waiting, normally running, and always nice and clean. We were never rushed, and there was never any pressure to choose, or make an offer. All questions were answered quickly and thoroughly and all information about the vehicles and vehicle histories was transparent. We were never steered towards any particular choice. Negotiations were quick and straightforward. We picked up the vehicle on a very cold day. It was sitting in the showroom perfectly detailed and all warm. Everything promised was delivered - even the front Weathertek mats! Finalizing the deal was a breeze (thank you Paul) - again very straightforward and transparent. These folks like what they do and it does seem they are allowed to do whatever they can to accommodate their customers. Very nice experience!

After a string of frustrations with one dealer I walked away and then approached Boston Volvo instead. From my first email contact, Boston Volvo’s Nelson Duarte was helpful, prompt, and communicated with me exactly how I needed to be reached throughout the process. I am limited to text and email communication throughout usual business hours. Despite the hurdles and asynchronous nature of email and text, Nelson met me where I was, answered all my questions, and provided great service. Beyond Nelson I was/am highly satisfied with my Boston Volvo experience. Within 24 hours I was able to survey Boston Volvo’s inventory online, find the car nearest my desired purchase, contact Boston Volvo with my interest, received prompt response, found answers to all my questions via email and text through the day on a Friday, arranged a purchase price, trade in, financing, and later installation of desired options and then on Saturday morning I picked up the car with a 5 year-old in tow. Ultimately I was given a better set of options in purchasing the vehicle I wanted, and I felt so much more satisfied with the terms! I was impressed with the service culture at Boston Volvo and pleased to see the staff worked together so well. I know Nelson and the sales manager were very coordinated in helping me get to a set of options that made my purchase possible. The culture of the staff was evident from my first arrival 15 min past close on a Friday when an associate interrupted his own departure for the evening to address me in the parking lot and make sure I was being helped, then notified Nelson for me who was also delaying his Friday evening departure to help me with my purchase. When I picked up the car on Saturday morning Nelson was welcoming to my 5 year old who was with me as well. While preparing the car and processing paperwork the front desk attendant was warm and hospitable to my daughter and me. My daughter loves looking at cars and we were encouraged to walk the upstairs showroom. My daughter had a blast and loved the older model Volvos on display and getting in and out of the XC40s and wagons up there as well. Admittedly though she may have enjoyed the elevator the most. The finance manager, Jose, was friendly and patient in walking me through all the details of my purchase, and in explaining, multiple times, all the nuances of the protection packages on offer. The Monday after pick up, Nelson picked up the car at my house to have one of the options installed and returned it to later that day. I am greatly satisfied with the attention to detail and service Boston Volvo provides. Many many people will be hearing about my great experience at Boston Volvo. Thank you again

Josh and Josh were great in the interactions I had with them, friendly and no pressure whatsoever. I felt they had some limitations on the knowledge of the recharge vehicle that they will get better at I'm sure over time since it is a new product. There was some minor confusion in finance with the loan rate, initially it was disclosed by the financer at 0.99 during our meeting, then it went up to 1.99 (0.99 was noted as a mistake initially) which is where I was told was the actual rate and was what I financed, but then the next day it was noted on the website back down to 0.99 where it still is today, so that felt a little uncomfortable. The extended warranty options were a bit confusing as there were additional aftermarket protections offered in addition to the 10 year 125,000 mile product that was purchased. If there was a 10 year product with less mileage I would have been more happy with that as I don't drive many miles, but it was not suggested. Overall delivery was efficient and comfortable. The volvo car website has great information. The volvo on call app is still very rudimentary and a work in progress. But I am very happy with my vehicle.

Excellent service advisor team. They know me, know my car and always work with me to figure out appropriate action when I describe the issue.

Best experience this retired couple has ever had buying a vehicle. Masha was a knowledgeable, helpful, and no pressure sales person. Of the 3 dealerships we contacted this one excels in inventory, best deals, and organization. Rochester was a huge disappointment when the fast talking pressure type manager got involved, we walked away. Nu Car in Tilton wouldn't honor their posted price on Auto Trader and no mention of the dealer incentive, just their version of MSRP.

I bought a 2022 Taos and drove it for 3 1/2 years. I liked the car so much that I bought a 2025 Taos. My wife is now driving the 2022 and I am driving the 2025. Both cars are pure joy to sit in and to drive. The interior and legroom are spacious. The only negatives are the VW does not offer a power, passenger seat and a power hatch closer. Other than that, it is the perfect vehicle for us.

I love this car in all possible ways. Great performance and sophisticated style without being tacky and boisterous. This car makes commuting fun without sacrificing comfort.

Excellent service. Jens Albrecht provided an outstanding service. Great advice, quick and seamless process. Walk on a Friday and drove out the car on Monday. If you are planning to buy a VW, I would recommend asking for Jens

I absolutely love my 2025 Heavy Metal Camry SE! It had 15,000 miles on it when I got it. It has a very stylish exterior and interior. Mine has the sunroof, heated seats, heated steering wheel, etc. The upgrades are awesome! Ride quality is so smooth. Changes from the electric motor to the gas motor are hardly noticeable. Very quiet interior that keeps a lot of road noise out. Very easy to use touchscreen display. Has enough power for driving on the highway. If a person wants more power you can put it in sport mode. You’ll just get lower mpg’s. Now depending on how you drive it the mpg’s on this car are amazing! My average is about 46 mpg right now. I’ve gotten as high as 53.7 mpg. It’s so much fun trying to beat your best mpg per trip. Toyota did an amazing job building this car!

I am writing to say that I appreciated so much the helpful and friendly Jon Roman at NuCar Lowell. I am always looking to note wonderful service and high integrity from sale people. I leased a Chevy Equinox on Saturday, Feb 8. When I picked up the car I had a lot of questions and needed assistance. Jon was wonderful, and I wanted to be sure to thank and assure him that I will be recommending him when asked. "where should I go to buy/lease, who would you recommend?" 5 Stars for my buddy Jon!

We traded in our 2019 Buick Encore for this Terrain. Let's just say WOW on the room and comfort. We travel back and forth from NC to Ohio as family lives in both States. Well the Encore was nice on gas but not comfortable on long trips at all. This has great leg room (heated seats (both back and bottom) and this is a game changer for me with my arthritis. The cameras in this car are awesome. You can see clearly what is behind you when backing up. The lane assist will give you a little buzz in the seat on the side you have drifted too or if you are getting too close to an object or person when backing up. Nice cargo area. The back seat can also handle 3 adults with enough leg room. It's very comfy back there, I road in the back on the test drive since I sometimes sit in the back on trips so I can n change positions more. The 15 inch info center is impressive for sure. Still learning how to use it. If you want comfort in a nice looking SUV this is the one for you.

Great Service; great attention from Service Director, Joe Dolci. Upon work completion, Mechanic Jack immediately took my vehicle "down the lot". (Wow!!!)

my sixth tahoe /trade i every two years .love this vehicle/cant wait to order my 2026.not cheap but a lot of vehicle for the money comparing to others in its class

Ike was wonderful to work with! Very easy to talk to and made the process of purchasing a car super easy! I would highly recommend him to anyone looking to get a new vehicle

I have a gas ZR2 in blue, and it is my dream truck. The build quality is so good on these! The doors shut with a solid thud, the intuitiveness of the interior...it was the best truck available in 2022. I got mine before the '23 models and I am so very glad I did. I looked at all available mid-sized trucks, Jeeps, Tacos, Nissan, etc...none felt as solid as the ZR2. Almost two years now, and coming up on 25k. Oil changes and had the tires balanced, did all of the fluids at 5k. You have to allow for Chevy Quirkiness, and you'll love it. The A/C can be weird.

Jamaal and Blake are TREMENDOUS, FRIENDLY, and COURTEOUS. They should be AMBASSADORS for your BRAND!!!!!. All the NUCAR TEAM members make visiting a WONDERFUL EXPERIENCE. I have been a loyal Customer since 2004 and will never go elsewhere when purchasing a new vehicle. THANK YOU NUCAR TEAM!!!!

Hello, my review is positive. I'm happy with my jeep compass limited. Stylish body design. I, like having fuel efficiency mileage. Pretty good performance and awd suspension. Comfortable heated seats. Plenty of cargo area for my items. Very cool ride, reliable fun to drive.

Good service, knowledgeable and helpful service from Nick Silva. Friendly and easy to work with.

I purchased a 2021 RAV4 LE used in 2024 from Eco Park. Every time I take it to the dealership they offer to buy it from me. They stated " that this vehicle is in high demand." My personal opinion is as follows: Pros: High resale value when well maintained. Toyota's reliability. It has adequate cargo space. The exterior is attractive. Cons: The front seats are not very comfortable. It has no fog lights. It displays"maintenance required" then "take to dealership"sometimes prematurely, when an oil change is required.