Used cars for sale near Gloucester, VA

Casey Subaru customer experience: On May 25th 2023, I purchased a pre-owned 2021 Nissan Frontier from Casey Subaru. After working with their sales team, in particular Caleb and Courtney, I decided that this was going to be my next vehicle. After some lively discussion, we agreed on a price and then it was off to sign the papers for my truck. I met with Paul, their finance manager, who walked me through the various options related to my financing this vehicle, and, after an hour, the truck was mine. Now, with my keys in hand, it was time to drive my truck off the lot. However, as I started to pull out of the dealership, I happened to notice that the check engine light came on, after coming to a complete stop, I parked my truck and went back inside the showroom to share my short lived driving experience with Caleb. So, this is where it got interesting and where I first met Jimmy, the service manager for Casey Subaru who would turn out to be a “Rock star” in this adventure. After checking the service code it was determined that, I would not be driving my vehicle home that evening. I was fortunate that my vehicle had an extended warranty that allowed me the opportunity to receive a loaner vehicle from Casey while my truck was in for repair. I am sure you are thinking, so what was the issue? Well after owning my truck for 4 months, it was returned five times for the same issue. What did I learn from this experience? If you are going to buy a pre-owned vehicle, buy it from a dealership whose staff care, not just about the problem that the customer is dealing with, but about the experience the customer deserves. At each point in my interaction with the Casey Subaru team, I was impressed not only from the leadership shown by Travis Winn, General Manager, but also from Jimmy, Subaru’s service manager and superstar, who, without his help, would have made this a nightmare experience. My interaction with all the staff at Casey Subaru was truly amazing. Thank you all for all your help and understanding through this challenging time. This is my hometown dealership. Whether you are buying a new Subaru or a pre-owned Nissan Frontier, you are treated the same with great customer service. Roger Iles One truly satisfied customer.

Great dependable car. comfortable driving, the 6 speed trans is awesome(same as in the wrx) so stop talking stupid. People who don't like this doesn't know how to drive a manual. handled great in snow, and remember you are controlling this car not the computer

After owning two 5 series BMWs, I grew tired of the headaches with oil leaks and other pricey maintenance. I wanted the luxury feel and performance to match. Mazda 6 Signature delivers on all accounts! Cheers to a great car!

Car is perfect for my needs. It is spacious and well designed. 9nly problem is the passenger airbag light activated when passenger seat is empty. Very annoying. You see it every time you look in your rear view mirror. Easy fix a piece of matte black masking tape.

Purchased used in July 2025. Great gas mileage. Smooth, quiet ride. I enjoy many of the features of this loaded model. But there are a few things that are slightly annoying. As the car slows down, it sounds like an emergency vehicle. I found myself looking around for a squad or an ambulance until I realized it was the engine whining. Second, the radio cuts in and out. Never had this problem on other vehicles. I live in a metropolitan area and have strong station signals. So this has me baffled. Fortunately I can sync my phone playlist and enjoy my favorite tunes. The weather is always lagging and sometimes reads cloudy when it’s pouring down rain. Lastly, I have not figured out how to cancel a destination on the map navigator. It also cannot find my address and has me going to a completely different town if I need to get home from an unfamiliar area. Maybe it needs an upgrade but was hoping that was automatic and cloud based.

Just purchased a pre owned Subaru Legacy with very low miles with warranty They certified and delivered the car in time specified😃 Willie was very professional and made sure my deal was going as stated Thanks!

We bought our Armada used and it has been great. It's very spacious and we haven't had any issues. These vehicles can last for thousands of miles of properly taken care of.

We just bought a 2021 RAV4 and couldn’t be happier. Ozzie Reece was our salesman and he was such a pleasure to work with he did everything he promised. It was a great experience dealing with him and the finance department. There was no pressure and I would recommend Pearson to anyone. I will definitely go back when I purchase another vehicle.

Had no credit due to paying everything off and paying cash for everything. Penalized with 0 credit. Hall Hyundai wasn't worried about that. I know Mike, Vannasse, Chris, and probably some others worked hard to get our pontiac solstice fincinced. Wonderful people to work with. Stayed in touch with us each day until we got deal done. They more wonderful once meeting them on person. Like a lot of old friends gettong together to make the deal happen.

Performance is not what I expected though. But everything else is very nice and smooth ride. I would buy again until the day I die.

I had a great time chatting with these folks while purchasing my Toyota Tacoma. The vehicle has been great to me and I love it! Their process had all my paper work done in 30 minutes and didn’t have to go to the dmv- processing fee is worth it, especially being so busy these days with work. Thank you again I love my truck!

I bought this truck new , it has 30000 miles on it ! Great truck, have never had a problem with it. Excellent acceleration, about 18, 19 miles per gallon, 6 cylinder.

The first this I want people to know is the salesman, Omar was fantastic and very helpful finding a car for me. The first week of December I totaled my 2019 Highlander Platinum, and the most important thing was that nobody was hurt. So when we discussed replacement car, I wanted another Platinum Highlander, but a new one. Little did I know how rare they were a this point. Omar at Pearson Toyota was able within a few minutes found me one to look.at. It was a Grand Highlander Platinum and had under 5000 miles, and was beautiful. It had everything I wanted and had never been sold to anyone. Omar and the entire staff at Pearson worked so hard and now less than 48 hours later it is sitting in my driveway. They made what for me is usually a very stressful situation very easy,plus everyone was so very kind. I would recommend Omar to anyone looking for a car. He went over and above for us and I think that's just his normal thing, and Pearson Toyota was a great place to do business. Thans to all of you that made my day possible.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Salespeople we?re courteous and friendly. I have several vehicles from this dealership in the past.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

GREAT SERVICE,GREAT PEOPLE, CLEAN SERVICE AREA. FRIENDLY PEOPLE AND WILL ALWAYS COME BACK TO CASEY CHEV. NEXT TIME I DECIDE TO BUY A NEW TRUCK I WILL COME BACK TO CASEY FIRST.

been buying dhevy trucks since 1976 was my 1st truck, now i got a 2022 silverado with a 6.2 last Feb. of 2023,kicked up the computer kicking out 454 horse power to the wheels, still waiting on my tow mirrors dont make the wiring harrness for my modle is the only problem im having with this truck, will never buy any other truck.

Mr. Tim Payton was our sales representative during our visit to Pearson Toyota. He did an incredible job showing us our 2025 Highlander. He went out his way to demonstrate the features of the Highlander--it was an impressive vehicle. Important to us was vehicle safety, and Tim showed us what the car offered in terms safety. He answered all our questions. He was very efficient in processing our paperwork and the set up our financing appointment. After the car was detailed, he spent additional time with us integrating our phones with the car system and went through all the electronic features the car offered. His attention to detail and concern for our satisfaction made a real difference in our car purchase!

Best mid size truck hands down!! Very reliable and handling is incredible. The V6 in this truck is a beast! Bullet proof!!!! Plenty of power for this truck 👍 it’s not a race car, it’s a beast of a 4X4 and has enough power to get the job done.

Had a license plate mount put on my truck. The initial install didn?t go well and the bracket mount fell off shortly after leaving the dealership. Luckily, the service team at Casey assessed the issue and fixed the problem immediately. Thanks to the service team for reacting promptly. ?All the Way?

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

Marc Darnell and the entire staff at Hall Acura are wonderful. This is my second car purchased and wether you are a new customer or returning, you are treated with respect and there are no games. I received a great price for my trade and vehicle I was going to purchase. From the test drive to signing the paperwork everyone is very professional and I look forward to working with them in the future as well as referring anyone looking for a car. Ask for Marc!

I’ve been coming to Casey Kia in Newport News Va since 2019 and they are very good at what they do in the service department. I get expeditious professional and quality service every time. I always let them know they are appreciated too.

Ride a little rough not like my Murano drove very smooth. Rogue feels all street bumps I do enjoy it anything I can do to make my ride more comfortable

Dominic, Derrick and Alex made the car buying experience a smooth one. They were very accommodating and a pleasure to work with. A couple days after I bought the car, Dominic and Derrick both reached out to me via text message to make sure I was loving the car and to contact them if I needed anything.

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Had the truck and support I was looking for. I would recommend them to anyone looking for service and quality product, used or new. Call them!

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

Excellent experience from sales, finance and service. Everyone was super friendly and courteous. Best experience I've ever had buying a car. I would recommend Casey BMW - Matt, Kellan and JohnHenry!! Thank you!

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.