I saw a car online I was interested so I gave them a call and spoke to Shawnta. He was very polite and answered all my questions. Ultimatley I decided to come take a look at the car and once again Shawnta was extremely helpful and showed me around the car and set me up for a test drive. I decided to purchase the car and the gentlemen who delt with the financing did a tremendous job as well. Overall I got a great deal and was able to work with an easy going, no pressure type sales man. I definitely recomend NW Automotive Group and I highly suggest you ask for Shawnta!
by Momof5 from Belleville,IL
December 18, 2018
I believe this car, if taken care of properly and purchased from a reliable source would be a fantastic SUV for any family. If buying used definitely have it checked by a trusted mechanic before forking over the money.
This is the 2nd car I've bought from this dealership and both times the experience has been great. First used car I bought from them was still running after 10 years. Highly recommend!
This vehicle is one of the best in it's class
by Pauly D. from WPG. MB
December 3, 2018
When searching for a new vehicle we needed something with lots of leg room in front and in the back, the Acadia with its front and back seat buckets has plenty of leg room plus plenty of room for whatever you need to carry.
Bought with 82,000 miles on it then at 102,000 found out mine had the wave plate issue so had to have the transmission rebuilt. Never an issue after that costly problem. Now has almos 161,000 miles and everything works great. About to get the transmission checked out just in case but besides that I am so in love with it.
We arrived an hour before they were scheduled to close and they were still more than willing to help us. About 3 of the staff members stayed late to make sure we left happy. They took extra time to find us the right kind of financing that worked for our budget. Excellent customer service and quality vehicles.
Great Car For Families
by ebfielder from SC
October 23, 2018
This car met all the needs of our small family. It made it very easy to install car seats and was very reliable. The car has lots of room for growth.
Kings DJC is the only place we shop for our vehicles. The Grand Cherokee Laredo and Commander have out-performed any vehicles we have ever owned. Kings DCJ found us the best SUV for the money, end of story. Jordan worked with us on the Grand Cherokee on the phone all day, we showed up and poof, no need to look elsewhere. He did everything he said he would. Mr. Brinkman is a kind man. He put the wheels in motion to sponsor my son's charitable foundation, The My GI Foundation www.mygivets.com and Kings DCJ was given a Combat Wounded parking sign from the foundation. We need a third car and it will be a Kings DCJ vehicle and we already have a nice guy in Mr. Chad Johnson searching for our current need. We go back next year and buy the third Jeep dad has had since 1994. You can buy a car anywhere, but few do the extra work to bring you in at a fair price, with no loan surprises, and I highly suggest buying your investment from Kings DCJ.
Reliable and Fancy
by Harmon from Long Pine, NE
October 19, 2018
The Acadia is our first family vehicle. I absolutely love it. There is so much room in the back for bags, stroller, and of course our purr babies. And of course the awd!
This place is absolutely amazing. When you walk in you feel like you are greeted by your family and they want to help you in everyway that they can. Steve was the salesman who helped us and he was amazing! He did not stop until we were satisfied and he never pushed us into making a sale. He was calm and knowledgeable and truthful. Steve made us feel right at home and was patient with us the whole time. After going to some other dealerships and testing different cars, my heart always came back to this place and the Buick encore, I just had to come back. After running my credit, it turned out it was not the score I thought it was and that it could have been a problem for me to buy a new car but they did not quit, we kept everyone in that shop until 7 PM and they helped us find a more than generous payment for the car I love. They were patient through all the paperwork and answered every question I had. If you want a car and a great shopping experience, come here right away! These people will bend over backwards for you no matter what and i promise, You will not regret it!
by Hedam from Edina, MN
October 17, 2018
I had a dodge caravan and it had to go. This has been a fabulous car. No problems, smooth, easy ride. Plenty of room for my three sons and two large dogs.
I just found out about dealerrater and wanted to leave Lauren a review. I purchased a car from her last year and she was fantastic to work with! No high pressure sales tactics. She was very friendly and answered all of my questions! I would recommend everyone in need of a car or truck go see her! You won't regret it!
Best car we have owned
by Kbrown from NC
September 19, 2018
Excellent family vehicle! Room of a minivan, with style. Fold flat seats allow for added space to haul as needed. DVD system keeps the kids entertained during short or long travel. Sun roof for the parents, moonroof for the kids.
This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
It's a Lemon
by denalistinks from hendersonville, tn
August 20, 2018
I love the design and comfort of my 2012 Acadia Denali but it has less than 100,000 miles and has cost us mega $ to repair and it only goes to a GMC dealership for maintenance and repair. My mother loved the look of my car so much when I got it that she bought one too. We live close together and one of us always has their car in the shop. I drive this car apprx 20 miles a day. I live within 10 miles of my work. It was a one owner when we purchased it so it was covered under warranty. It's a money pit as soon as the warranty goes out. For a 60K vehicle I expected to make it to 100,000 miles before it needed major repairs. Don't waste your money.
I purchased my Toyota from a dealer in Indiana back in 2009 and now call Kerry Toyota home. I had recall work that needed to be done on my vehicle and I was provided transportation to and from my home while repairs were made. The shuttle drivers were super friendly and Mr. Anderson the CSR I spoke with with was very professional . I was also able to schedule my appointment online which made things work out even better. A class act all around. I even received a telephone call from Toyota to check out how my experience was. I will definitely return and recommend Kerry Toyota to others.
Transmissions are very unreliable
by Victimized from Fredericksburg Va
August 19, 2018
I bought this car with less than 100000 miles. Almost immediately l discovered strange fluctuations in the rpms while driving. After seeing reviews on utube l became aware of major problems other owners were having with their vehicle. Sure enough l was having the same issue. The transmissions in these vehicles apparently are failing in the 100000 mile range at the tone of $3500 to replace. Basically a complete rebuild of the transmission is necessary if you plan to keep the vehicle and no warranty to help cover the cost. Needless to say l no longer own that piece of unreliable junk even though the rest of the vehicle did ok.
Went in after seeing a vehicle online. It had just been traded in so there were no photos of it yet but that didn't stop John from helping out. I contacted him and he replied very quickly. Long story short, the car was perfect and John was able to make it happen. No pressure at all, he had the car ready for me to test it and after it was purchased he made sure it was given a quick once through, filled the tank and I was off. Thank you for the wonderful service and a wonderful car!
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