Dustin was great! While we had already secured financing, he was able to find a lender that provided a better rate. The settlement process was quick and easy.
Best truck I ever owned very reliable and good MPG
by Allencasal from Dunmore pa
December 2, 2018
This was a tow vehicle for me. Living in NEPA lots of mountains and two lane roads. Never let me down good power and good brakes. Felt very stable when towing my boatbor travel trailer. Also very good MPG with 5.3
Misty Blount helped us in every way possible to keep us informed and help us find the best deal to get us in the vehicle that WE wanted. She was never pushy or condescending but very accommodating and helpful. She catered to my entire family, and for the first time ever it was a joy to purchase a car. 100% recommend this dealership and hope you’re lucky enough to have Misty help you out.
Best vehicle we have owned
by Sherry from Watertown, New York
November 19, 2018
Our GMC Sierra was purchased new. SLT with All Terrain package. 30000 miles and no problems. Super quiet interior and rides better than any car we have owned.
My son purchased a 2014 Dodge Charger SXT AWD from Drivers Village 9/19/18. We purchased it from Dan in the Used Car facility. I could not have asked for a better purchasing experience. From Andrew Hilt, the internet sales person to Dan the sales associate, down to the financing dept.; they were all great and very helpful. we were very pleased with the vehicle.
Worst truck I have ever bought
by Marty Grams from Calgary Alberta
December 14, 2018
I got a lemon. Roof leaking, received damaged spare tire/equipment, transmission is slipping, heated seats failed already, the dealerships/service are awful. I will never buy another GMC ever. Not to mention, second model from top Denali... no heat to the backseat!!!
Trisha reached out to me within a day of showing interest in a car. We set up a meeting for a test drive. I was contacted the same day of the year drive to be told the sold the vehicle at auction. I bought a car elsewhere.
Best Value Vehicle
by ValueReviews from Muskegon, Michigan
November 6, 2018
The 2016 model year is the best model year, with modern but aggressive design and all the tech you need, without the expensive and unnecessary options of the 2019 models.
I've driven mine for 40k miles without the slightest issue.
IMPORTANT: I would highly recommend the cloth seats, as they are more comfortable and heat faster than the leather option (not to mention they're cheaper)
I was looking at a different vehicle to feel safe and comfortable on the days when I have a long commute. I have chatted with Mickey about all the things my perfect someday vehicle would have. After I had tested a different car Mickey called to say she had the car I really wanted. So I went to drive that car instead. Mickey had found the car I always wanted but thought would be be the next one. This is a car I will drive for many years. Mickey puts in all her effort for every customer to be sure they love the car and get a great deal. I simply can not say enough positive things about not only my experience but also the experiences that I witnessed my family receive. All top of the line.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
Mickey was just amazing, she made the whole experience as painless and possible for us. She got us into the car we wanted and bent over backwards to get everything done even though it wasn???t easy! I???ll recommend Mickey to every single person looking to buy a vehicle and we will never buy from anyone other than Bridgeland auto & Mickey again! As for the rest of the staff they are great people and so friendly they make you feel right at home! Thank you so much we can???t thank you enough!
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Had great with sales men but manger wouldn???t do what I wanted when I wanted half ton instead of 3/4 ton truck that???s why It was ok
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
I had a great experience with Bridgeland, Mickey was very helpful and nice and worked with me to find a car for me and my family to feel comfortable in, after 2 months of car searching I was having no luck but Bridgeland worked out something that was reasonable for me, the staff were friendly and nice as well very welcoming environment. Thank you
All terrian sierra
by Eddiez from Canandaigua
November 21, 2018
I love just about everything about this truck. Rides great for a truck, the all terrian package make it more comfortable I believe. Overall great quality.
Good experience with Fast service and efficient through the express line
Respectful and caring staff and mechanic men with also courtesy service on the waiting room
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
Awesome customer service. Super fast service as well oil change was 30 min in the express service. Zach the service writer is super friendly and facility is clean and tidy as well. Highly recommend.
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
Matt Volino makes a big difference with the customer! At least he did for me! He was very friendly, and extremely professional! In my opinion, a valuable employee for your service department!
Looks great and has a surprise under the hood
by RSJ from KOHLER, WI
November 28, 2018
It's a truck. But it's also so much more than that. The seats are comfortable, it has all of the latest electronic features, and it's pretty as can be, but the best part is the 6.2L Engine.
Not for the faint of heart.
saw auto on internet, made an appointment, bought.
by Gary Samsel from Cicero NY
November 25, 2018
Saw the car on the internet. Made an appointment to see the vehicle. Met with Patrick and started the buying process. We negotiated back and forth and did arrive at a deal. Picked the car up 2 days later. All is fine. Happy with the SUV. It was a pleasure dealing at Bill Rapp. Again, Patrick did a nice job.
Looks as good as it drives.
by Tommy from Harker Heights,tx
December 31, 2018
This truck is everything i want and need in a truck. I have the Denali and can't fathom driving any other truck. If you want a truck that will be your last truck, then this is the truck for you.
I dropped off my truck in the morning,I had a afternoon appointment for a oil change and by 10:00am it was all done.
Best truck out of about 25 that I considered.
by LLL from Dallas, Texas
January 11, 2019
This 2013 GMC Sierra SLE rides like a luxury car.
Low road noise, smooth ride, great features, looks good, and is very comfortable.
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